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Hôtel Alexane

Photo gallery for Hôtel Alexane

Featured image
Indoor pool
Indoor spa bath
In-room safe, blackout curtains, soundproofing, free WiFi
Flat-screen TV

Overview of Hôtel Alexane

Hôtel Alexane

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
La cour route du Giffre, Samoens, Haute-Savoie

Explore the area

  • Popular LocationJaysinia Alpine Botanical Gardens5 min walk
  • Popular LocationGrand Massif Express Gondola12 min walk
  • Popular LocationBase de Loisir des Lacs Aux Dames14 min walk
  • AirportMegeve (MVV)70 min drive

Choose dates to view prices

About this area

Samoens

Hôtel Alexane is located in Samoens. Avoriaz Ski Resort and Samoens Ski Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jaysinia Alpine Botanical Gardens and Museum of Mechanical Music.

What's nearby

  • Jaysinia Alpine Botanical Gardens - 5 min walk
  • Samoens Ski Resort - 7 min walk
  • Grand Massif Express Gondola - 12 min walk
  • Base de Loisir des Lacs Aux Dames - 14 min walk
  • Morillon Ski Resort - 6 min drive

Getting around

  • Marignier Station - 21 min drive

Restaurants

  • Le Serac - 2 min walk
  • Au Relais Septimontain - 3 min walk
  • Mezzanine - 4 min walk
  • Résidence Neige et Roc - 5 min walk
  • Le 8m Des Monts - 5 min walk

About this property

Hôtel Alexane

4-star hotel with 2 spa tubs and full-service spa
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a bar/lounge and a children's pool. All 33 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find flat-screen TVs with digital channels, and other amenities include coffee makers and electric kettles.
Hôtel Alexane offers 33 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Samoens hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Center. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Electric car charging station on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • Meeting rooms

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 5 PM - 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (8 AM - 7 PM) and Saturday - Saturday (8 AM - 8 PM)
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 2 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 10 AM to 8 PM
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suites d'Alexane Hotel Samoens
Suites d'Alexane Hotel
Suites d'Alexane Samoens
Suites d'Alexane
Hôtel Alexane Hotel
Les Suites d'Alexane
Hôtel Alexane Samoens
MGM Les Suites d'Alexane
Hôtel Alexane Hotel Samoens

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 33 out of 45 reviews
5 - Excellent 73%
Rating 4 - Good. 10 out of 45 reviews
4 - Good 22%
Rating 3 - Okay. 0 out of 45 reviews
3 - Okay 0%
Rating 2 - Poor. 2 out of 45 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 45 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.9/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexane.
Service was excellent. Lovely rooms, well decorated in keeping with the mountain setting and immaculately clean. Fab facilities if you want to stay in nice bonus of underground parking. Service and staff were excellent and very helpful throughout.
Stayed 5 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and great service
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well thought out hotel with great amenities and things like personal ski lockers. Fun piano evening. Helpful staff.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was gorgeous with fantastic facilities and very accommodating staff
Stayed 7 nights in Feb 2020

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed here for 8 nights. Overall it was a good hotel. Nicely decorated, location is good (close to restaurants and shops), reception staff is nice and helpful, room is big enough for 2 people, warm and comfortable but they need to improve daily room cleaning service. Windows and mirrors were not clean properly. Dust everywhere. And they washed the glasses and cups in the bathroom. It was disgusting. The spa and pool area was wonderful. Also check in time is 5pm. It is too late. And breakfast was so basic. Very limited and no varieties. Coffee from thermos, no fresh squeezed juices, no omelette. I was expecting better breakfast service from that much nice hotel.
Stayed 8 nights in Jan 2020