Title: MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=26747487&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Family ski hotel with full-service spa ## Photo gallery for MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane ![Executive Duplex | In-room safe, blackout curtains, soundproofing, free cots/infant beds - MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane (Samoëns)](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/0c76f147.jpg?impolicy=resizecrop&rw=598&ra=fit) ![50-cm flat-screen TV with digital channels, heated floors - MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane (Samoëns)](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/e62fb645.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 10 AM to 8 PM, pool loungers - MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane (Samoëns)](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/f23f3b74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane (Samoëns)](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/adf8ab52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub - MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane (Samoëns)](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/a8ea6383.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hôtel Alexane, in the city center, offers families an upscale mountain getaway. Relax by the lobby fireplace, swim in two pools, or enjoy Montagnes du Monde spa treatments. Free ski shuttle and storage facilities provide easy access to nearby slopes for winter adventures. ## Reviews 9.6 Exceptional ## Popular amenities - Bar - Hot tub - Gym - 24/7 front desk - Breakfast available ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=26747487&PinnedHotelID=26747487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=26747487&PinnedHotelID=26747487&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=26747487&PinnedHotelID=26747487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=26747487&PinnedHotelID=26747487&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=26747487&PinnedHotelID=26747487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=26747487&PinnedHotelID=26747487&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26747487&PinnedHotelID=26747487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26747487&PinnedHotelID=26747487&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Deluxe Double Room ![Deluxe Double Room | In-room safe, blackout curtains, soundproofing, free cots/infant beds](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/963e6df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Heating Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer - 344 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Junior Suite ![Junior Suite | In-room safe, blackout curtains, soundproofing, free cots/infant beds](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/db1e15e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Heating Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes - 484 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Comfort Suite ![Comfort Suite | In-room safe, blackout curtains, soundproofing, free cots/infant beds](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/077efcb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite ### Highlights Balcony Separate sitting area Soundproofed Heating Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes - 538 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Family Suite ![Family Suite | In-room safe, blackout curtains, soundproofing, free cots/infant beds](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/9e75e066.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony Soundproofed Heating Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer - 592 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Executive Suite ![In-room safe, blackout curtains, soundproofing, free cots/infant beds](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/ed8a723b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony Separate sitting area Soundproofed Heating Free cots/infant beds Fridge Dishwasher Flat-screen TV - 915 sq ft - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Executive Duplex ![Executive Duplex | In-room safe, blackout curtains, soundproofing, free cots/infant beds](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/0c76f147.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Duplex ### Highlights Balcony Separate sitting area Soundproofed Heating Free cots/infant beds Fridge Dishwasher Flat-screen TV - 807 sq ft - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Superior Double Room ![Superior Double Room | In-room safe, blackout curtains, soundproofing, free cots/infant beds](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/ff445b96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer - 291 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Apartment ![Family Apartment | In-room safe, blackout curtains, soundproofing, free cots/infant beds](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/e18a1431.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Balcony Separate sitting area Soundproofed Heating Free cots/infant beds Fridge Dishwasher Flat-screen TV - 646 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Suite Appartement Executive Mezzanine ![Suite Appartement Executive Mezzanine | Living area | 50-cm flat-screen TV with digital channels, heated floors](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747487/c9319e42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Appartement Executive Mezzanine ### Highlights Balcony Soundproofed Heating Free cots/infant beds Fridge Dishwasher Flat-screen TV Blackout curtains - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSamoens-Hotels-Hotel-Alexane.h26747487.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSamoens-Hotels-Hotel-Alexane.h26747487.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.08279%2C6.72290&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DOj5VRRZ_xV7pcg4ieBkQRtEvw8=) La cour route du Giffre, Samoëns, Haute-Savoie, 74340 #### What's nearby - Jaysinia Alpine Botanical Gardens \- 3 min walk \- 0.2 miles - Samoens Ski Resort \- 6 min walk \- 0.4 miles - Grand Massif Express Gondola \- 11 min walk \- 0.6 miles - Base de Loisir des Lacs Aux Dames \- 16 min walk \- 0.9 miles - Saix Ski Lift \- 3 min drive \- 1.6 miles #### Getting around - Marignier Station - 21 min drive - Lyon (LYS-Saint-Exupery) - 130 min drive #### Restaurants - ‪Big Bear Lounge Bar - ‬7 min walk - ‪Cosy Mountain - ‬13 min drive - ‪Le Savoie Pub - ‬5 min walk - ‪Restaurant Skyline - ‬13 min drive - ‪Au Pré D'Oscar - ‬13 min drive ## About this property ### MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Upscale family-friendly hotel near Samoens Ski Resort Take advantage of an arcade/games room, laundry facilities and a fireplace in reception at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Indulge in a facial, a massage and a body treatment at the on-site spa. In addition to a bar and a gym, guests can connect to free in-room WiFi. Other perks include: - An indoor pool and a children's pool, along with sunloungers - Free self-parking - Continental breakfast (surcharge), an electric car charging station and a 24-hour front desk - Multilingual staff, concierge services and meeting rooms Room features All guest rooms at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane include perks, such as heated floors, as well as amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Changing tables, baby monitors and highchairs - Bathrooms with showers and hairdryers - 50-cm flat-screen TVs with digital channels - Balconies, heated floors and baby baths ## Similar properties ![Indoor spa tub](https://images.trvl-media.com/lodging/27000000/26750000/26747500/26747429/ca9866bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MGM Hôtels & Résidences – Résidence Alexane Samoëns - Pool - Kitchen - Parking included - Free WiFi 10 Exceptional 49 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=26747429&PinnedHotelID=26747429&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/74000000/73410000/73405500/73405446/8dedac68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Club MMV SAMOENS Samoens Village Samoëns - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=73405446&PinnedHotelID=73405446&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/4000000/3530000/3528600/3528593/47646549.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Le Gai Soleil Samoëns - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free ski shuttle - Free secured, covered self parking on site ### Food and drink - Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 12 for children - A bar/lounge ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Full-service spa - Gym - Hot tub - Indoor pool - Sauna - Ski passes - Ski storage - Steam room ### Family friendly - Arcade/game room - Baby bath - Baby monitor - Changing table - Children's pool - High chair - In-room cot - Indoor pool - Laundry facilities - Soundproofed rooms - Stroller ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff ### Business services - Meeting rooms ### Outdoors - Pool loungers ### Full-service spa - Body scrubs - Body wraps - Facials - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 50-cm flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Heated floor - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed during May, October and November. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 100 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees 1 total pets ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 500 per stay - A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately EUR 22 for adults and from EUR 12 for children - Pet fee: EUR 100 per pet (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 10 AM to 8 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Suites d'Alexane Hotel Samoens Suites d'Alexane Hotel Suites d'Alexane Samoens Suites d'Alexane Hôtel Alexane Les Suites d'Alexane MGM Les Suites d'Alexane MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Hotel MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Samoëns ## Frequently asked questions ### Does MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane have a pool? ### Is MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane pet-friendly? ### How much is parking at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane? ### What time is check-in at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane? ### What time is check-out at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane? ### Where is MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 96 8 - Good 22 6 - Okay 3 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Mark 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel and spa facilities. Beautiful setting. Lovely large village in the alps. ##### Mark Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### Daniel 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola. ##### Daniel Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Yan 11 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place ##### Yan Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Kurt 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing. ##### Kurt Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Gavin 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful. ##### Gavin Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Dave 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing place, please don’t go as we want availability to come back again lots lol! ##### Dave Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Patrick 21 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10\. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back! ##### Patrick Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Genevieve 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fab stay with fab facilities. Our only complaint was that there was no Netflix or similar on the TV for the teens to watch. ##### Genevieve Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### suzanne 9 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic ##### suzanne Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 31 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort An amazing hotel with excellent staff. Will visit again for sure. Thank you for making our holiday so memorable. ##### Verified traveller Stayed 6 nights in Dec 2018 ### 10/10 Excellent #### David 19 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently. ##### David Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Claire 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests. ##### Claire Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Asaf 25 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best place to stay in your ski vacation at Samoens The best place for a dreamy ski vacation. Everything was at the finest level and the stuff was helpful and taking care of everything we asked ##### Asaf Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### Chris 2 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stunning gem of a hotel Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights. ##### Chris Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### STEPHEN 7 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, well looked after. Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive. ##### STEPHEN Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Sian 11 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Our second visit to this wonderful hotel and yet again did not disappoint. We love Samoens as it is so laid back and perfect for a relaxing holiday and no better place to chill out than the Alexane. The staff are very friendly and helpful. Rooms are beautifully furnished and spa facilities first class Highly recommend ##### Sian Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Paul 17 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early ##### Paul Stayed 4 nights in Jan 2024 ### 8/10 Good #### Rachel 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Downgraded on our 2nd visit This was our second time visiting as we had found it a good all rounder 2 months earlier. We booked a deluxe double again which had a small living area as per the hotels.com photo. This time we were put in a much smaller room with no living area however our friends, whose room I had booked at the same time (a deluxe double) were given an upgrade of a family suite! They had been given, at no extra cost, 2 bedrooms, living room, dining room and a kitchen with a super large balcony whilst we were in a very small albeit cosy ‘deluxe’ double. We had a totally different experience which I found extremely unfair considering I had made the booking, had visited before and had paid exactly the same room rate. The hotel itself is lovely, the staff are friendly, it never seems busy other than the pool area on a sunny day so would I recommend it, yes, but I did find it extremely unfair that we had a much smaller, very dark room this time. I did visit reception who said they were fully booked and there was nothing they could do, they did eventually accept that as I was staying for 4 nights, if I wanted to I could hand my keys back at 10am the next day and come back at 4pm to be moved to the deluxe room with the living area (as per the photo) but we just wanted to unpack & relax after a 2 day journey from the UK. ##### Rachel Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Robert 20 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding hotel in every way. We revisited this hotel after having stayed for a few days in summer 2019\. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break. ##### Robert Stayed 7 nights in Aug 2022 ### 8/10 Good #### Sneha 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price. ##### Sneha Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Philip 16 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone. ##### Philip Stayed 5 nights in Jan 2024 ### 6/10 Okay #### Greta 1 Sept 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities La struttura è molto bella, personale reception molto cordiale, camere e locali puliti, relativamente alla struttura nulla da dire. Per quanto riguarda i servizi abbiamo usufruito dell'area relax ma la presenza di minori senza controllo genitoriale, fa si che diventi un area giochi, l'idromassaggio era praticamente la vasca tuffi e giochi con fontanelle dei bambini. Quindi niente relax. Inoltre abbiamo usufruito solo un giorno della colazione che propone l'hotel presso il ristorante FABIO a 20€ a persona, cibo scarso e scadente e soprattutto cappuccino che sapeva di acqua sporca imbevibile .. abbiamo dovuto optare per la colazione presso la pasticceria Tiffany che con ottimo cappuccino e brioches favolose ..ci è costata € 4,60 a persona....direi che dovrebbero essere rivisti un pò i prezzi e soprattutto ciò che viene offerto. Diciamo che i servizi quest' anno sono stati un po' deludenti .. ci sarebbe qualcosa da rivedere. ##### Greta Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Christa 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fijn hotel, lekker zwembad en spa. Jammer toen het zo warm was, er geen airco op de kamer is. Jammer dat de bar s’avonds niet open is in het Hotel. We konden wel in de lobby zitten, was jammer dat daar geen hoge tafel staat maar alleen lage zitjes, en dat in de lobby de muziek steeds weg viel. Verder prima hotel, super schone kamer! ![](https://a.travel-assets.com/ugc/hotel-reviews/7761fa3b-0e78-4ca0-bf91-37ea26548a60-1755432136854.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christa Stayed 15 nights in Jul 2025 ### 8/10 Good #### Martine 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très belle résidence, bien située. Personnel à l’écoute.Bon standing ##### Martine Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### laurent 30 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Séjour fantastique et personnel aux petits soins. ##### laurent Stayed 4 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [La Résidence de l'Ours](https://www.expedia.co.uk/Megeve-Hotels-La-Residence-De-LOurs.h32650071.Hotel-Information) > > [Château les Oliviers de Salettes](https://www.expedia.co.uk/Charols-Hotels-Chateau-Les-Oliviers-De-Salettes.h6201204.Hotel-Information) > > [ibis Styles Albertville](https://www.expedia.co.uk/Albertville-Hotels-Ibis-Styles-Albertville.h68087899.Hotel-Information) > > [Residence La Reserve](https://www.expedia.co.uk/Ferney-Voltaire-Hotels-Residence-La-Reserve.h1583215.Hotel-Information) > > [Résidence Club mmv L'étoile des Cimes](https://www.expedia.co.uk/Sainte-Foy-Tarentaise-Hotels-Residence-Club-Mmv-Letoile-Des-Cimes.h6783862.Hotel-Information) > > [Résidence Odalys Les Fermes de Chatel](https://www.expedia.co.uk/Chatel-Hotels-Residence-Odalys-Les-Fermes-De-Chatel.h12225079.Hotel-Information) > > [Chalet Hôtel Régina](https://www.expedia.co.uk/Les-Gets-Hotels-Chalet-Hotel-Regina.h6577790.Hotel-Information) > > [CGH Résidences & Spas Les Fermes de Sainte Foy](https://www.expedia.co.uk/Sainte-Foy-Tarentaise-Hotels-CGH-Residences-Spas-Les-Fermes-De-Sainte-Foy.h1244944.Hotel-Information) > > [CHALET GRAND PARADIS, comfort, refinement, 7 bedrooms, cinema, SPA, near center](https://www.expedia.co.uk/Megeve-Hotels-CHALET-GRAND-PARADIS.h45821662.Hotel-Information) > > [Unique Location ! 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