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"Lacked a decent seating area "

"Our room was ready for check-in rm 122. The shut window let alot of noise in from busy road. Pillows arent the comfiest. The breakfast was good, nice selection, hot english breakfast and tasty crispy bacon. My night was disturbed at 1.30am-2.30am by noisy guests slamming door and arguing loudly so it disturbed my sleep and didnt then feel safe. The car park is £5 surcharge which should just be added to the hotel booking cost as where else does one park! Location is good, near to spa and decent restaurants."

"Lovely room. Comfy bed. Spa nice but could do with a bit TLC. Conveniently located and secure carpark "

"Very friendly and helpful staff "

"Air conditioning was fine"

"Great stay. Staff super helpful. Facilities are really good. Excellent food. Highly rated! "

"Online check-in worked smoothly, friendly staff made me feel welcome, great inclusive parking and free wifi, a very comfortable hotel, highly recommended."

"Perfect location "

"Was told the original room we booked (superior) wasn’t available so they upgraded us to another room, I don’t see how our room was an upgrade with a view, a view of the car park out of one window. Bathroom was very tired looking and dirty in places. My experience at the spa was a joke and one I wouldn’t want to be repeated. "