Search Hotels with a Bar in Long Sutton

"Staff friendly, clean room, mattress not right for me but hubby ok, breakfast one morning not as good as other, food ok, but luke warm"

"The breakfast area is very comfortable"

"No"

"Me and my husband stayed therefrom 19th to 20th. The staff who checked in was a lady. The way she treated us was not appropriate. I already booked by the application and she ask for my card details, which includes everything from complete card number, expiry date and CVV. She said she want to confirm that the same person is checked in. I told her thats why i gave the ID and she already photocopied it. Still she asked for my card details and said if I dont provide it she cant give us the booked room. I felt like why? She said everyone gave card details and she showed us others card details also in a white paper. I felt it’s completely illegal that its not safe to show others there card details . She said its their rule. We said to show the rule . She didnt say anything about that. At last i gave last four digits of my card details to get the room. She said, the security will also check something like that which i dont understand. The way she speaks feel completely disrespectful. She said no smoking in room. I said we both dont smoke. Then she said everyone says like that but end up in smoking in room. I dont feel its not an appropriate customer service they Provided. Except her everyone was so good.good service."

"Such lovely friendly staff"

"Good central location, next to transport links and shops. Staff were helpful at hotel."

"The beer choice was great, food absolutely amazing and staff were lovely, went out of their way to make us feel welcome. Would definitely stay here again if in the area. Great tea tray in room too!"

"The positives- off street parking available. Breakfast is from 7am and there is a good choice available, including fresh fruit. Negative (for Room 11 in the secondary building) - single gazed windows with condensation, so allowed noise of street traffic in throughout the night. Curtains do not close fully so light streams in with sunrise. Shower - huge leaks from both ends of shower head pipe. Storage shelf in bathroom on large downward angle & about to fall off. All of the above raised at checkout. Central heating not turned on (was about 3C at night); thankfully there was a plug in radiator in cupboard. Room is tiny, barely enough space to put down bag & turn around. Room & door not sound-proofed, can hear opening/closing of doors & bathroom fan of room next door. Overall the hotel is in dire need of an upgrade."

"Good breakfast. "