Title: Crowne Plaza London - Kingston by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza London - Kingston by IHG Riverside hotel with 24-hour fitness centre and 24-hour business centre ![Suite, 1 King Bed, Balcony | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/6f5b72a2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed, Balcony | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/c109b809.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/12789f06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/fb9b1630.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/896443c7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza London - Kingston offers river views and a welcoming environment. Guests enjoy convenient dry cleaning services and a 24-hour gym. Three Sixty restaurant serves kids' meals, while the lobby provides complimentary coffee, tea, and newspapers for a relaxing break. 8.4 Very good ## Popular amenities - - Bar - Air conditioning - Room service - Parking available - Pet-friendly £68 includes taxes & fees 23 Nov - 24 Nov ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2457296&PinnedHotelID=2457296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2457296&PinnedHotelID=2457296&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=2457296&PinnedHotelID=2457296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=2457296&PinnedHotelID=2457296&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2457296&PinnedHotelID=2457296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2457296&PinnedHotelID=2457296&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2457296&PinnedHotelID=2457296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2457296&PinnedHotelID=2457296&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Suite, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/b4973647.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Balcony ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding - 172 sq ft - Sleeps 4 - 1 King Bed ![Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/08fedfa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu - 409 sq ft - Sleeps 4 - 2 Double Beds ![Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/8aafbbfd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 Double Bed ![Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/02009363.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.4 Very good 11 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu - 107 sq ft - Sleeps 2 - 1 Double Bed ![Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/c31440ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, River View 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding - 144 sq ft - Sleeps 2 - 1 King Bed ![Premium Room, 2 Single Beds, River View | Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/7541e894.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds, River View ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu - River view - Sleeps 2 - 2 Single Beds ![Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/08fedfa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 Single Bed ![Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/c31440ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 Single Bed ![Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/c31440ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Double Bed, River View ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding - 144 sq ft - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2460000/2457300/2457296/8de498a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Crowne-Plaza-London-Kingston.h2457296.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Crowne-Plaza-London-Kingston.h2457296.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.39115%2C-0.32085&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nB9gu-dERfaVAGMjBhvU1wGvZj4=) Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ #### What's nearby - Thames River - 1 min walk - 0.1 miles - Thames Path - 6 min walk - 0.4 miles - Bushy Park - 7 min walk - 0.4 miles - Hampton Court - 14 min walk - 0.8 miles - Hampton Court Palace - 5 min drive - 1.9 miles #### Getting around - Merton Park Tram Station - 14 min drive - Surbiton Station - 18 min walk - Heathrow Airport (LHR) - 53 min drive #### Restaurants - ‪Surbiton Cafe - ‬12 min walk - ‪Nice Buns Café - ‬13 min walk - ‪The Victoria - ‬16 min walk - ‪The Lamb - ‬11 min walk - ‪KFC - ‬14 min walk ## About this property ### Crowne Plaza London - Kingston by IHG Upscale hotel near Thames River Consider a stay at Crowne Plaza London - Kingston by IHG and take advantage of dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, Three Sixty, features children's meals. Free in-room WiFi and a 24-hour business centre are available to all guests. Other perks include: - Full breakfast (surcharge), self-parking (surcharge) and express check-out - Express check-in, a front desk safe and luggage storage - Concierge services, a vending machine and a 24-hour front desk Room features All 121 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning. Extra amenities include: - Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with shower/bath combinations and free toiletries - HDTVs with satellite channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/3000000/2060000/2053400/2053301/3183a917.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lensbury Resort Teddington - Spa - Parking included - Free WiFi - Restaurant 8.4 Very good 1,004 reviews £125 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2053301&PinnedHotelID=2053301&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4120000/4116700/4116641/be023049.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bosco St. Mark's - Free WiFi - Restaurant - Air conditioning - Bar 8.2 Very good 455 reviews £94 includes taxes & fees 14 Dec - 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1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1287626&PinnedHotelID=1287626&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/17100/17048/f51ca5f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn London - Sutton by IHG Sutton West - Pool - Hot tub - Spa - Kids pool 8.2 Very good 973 reviews £77 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=17048&PinnedHotelID=17048&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Secured, covered parking on site (GBP 10 per day) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 18 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Three Sixty ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 24-hour business centre - 4,004 square feet of conference space - Computer station - Meeting rooms ### Outdoors - On a river ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Wheelchair-accessible parking ### More - 1 building - 4 floors - Ballroom - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 30 per pet, per day Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 25.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50 per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately GBP 18 per person - Covered self-parking fee: GBP 10 per day - Pet fee: GBP 30 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: GBP 25.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Guests under 18 years old are not allowed in the fitness facility This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Kingston South Holiday Inn Kingston South London Holiday Inn London Kingston Holiday Inn London Kingston South Hotel Holiday Inn London Kingston South Hotel Surbiton Holiday Inn London Kingston South Surbiton Holiday Inn South Kingston London Kingston South Holiday Inn Kingston South London London Kingston South Holiday Inn London-Kingston South Hotel Surbiton Holiday Inn London-Kingston South Surbiton, Surrey Crowne Plaza London Kingston Holiday Inn London Kingston South Crowne Plaza London Kingston an IHG Hotel Crowne Plaza London - Kingston by IHG Hotel Crowne Plaza London - Kingston by IHG Surbiton Crowne Plaza London - Kingston by IHG Hotel Surbiton ## Frequently asked questions ### Is Crowne Plaza London - Kingston by IHG pet-friendly? > Yes, pets are allowed at this property. There's a fee of GBP 30 per pet, per day. Service animals are exempt from fees. ### How much does it cost to stay at Crowne Plaza London - Kingston by IHG? > As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Kingston by IHG on 23 Nov 2025 start from £68.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/London-Hotels-Crowne-Plaza-London-Kingston.h2457296.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Crowne Plaza London - Kingston by IHG? > Self-parking is available for GBP 10 per day. Limited spots are available. ### What time is check-in at Crowne Plaza London - Kingston by IHG? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Crowne Plaza London - Kingston by IHG? > Checkout is at 11 AM. ### Where is Crowne Plaza London - Kingston by IHG located? > Situated in the historical district, this hotel is within 3 miles (5 km) of Hampton Court Palace, Richmond Park and Thames River. Chessington World of Adventures and Kempton Racecourse are also within 6 miles (10 km). Surbiton Station is 18 minutes by foot and Thames Ditton Station is 20 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza London - Kingston by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.8 Location ### 8.6 Staff & service ### 8.2 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 209 8 - Good 201 6 - Okay 68 4 - Poor 19 2 - Terrible 14 ### 10/10 Excellent #### Martin 3 Nov 2025 Liked: Amenities Really enjoyed our stay ##### Martin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Karen 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff excellent, couldn't do enough to help. Room clean and well presented with all needed for a very comfortable seamless and excellent stay. Breakfast was great, good selection, service. Parking available on site and very reasonable. Great stay would definitely stay in and IHG hotel again, Thank you ##### Karen Stayed 1 night in Nov 2025 ### 10/10 Excellent #### paul 10 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Shout out to the staff. Very friendly and helpful. ##### paul Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Lee ann 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So clean, breakfast and dinner wonderful, beds so comfortable, and the staff deserves a 10 for meeting our every need. ##### Lee ann Stayed 2 nights in Jul 2025 ### 8/10 Good #### Philip 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Weekend break by the Thames Lovely location with rooms overlooking the Thames…20 minute walk to town centre. ##### Philip Stayed 2 nights in Jul 2025 ### 8/10 Good #### Gary 9 Jul 2025 Liked: Amenities Good value and service ##### Gary Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lawrence 31 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a room with a balcony and river view which was very nice. Good breakfast. Parking a little walk away from hotel lobby. Rooms clean, comfy beds. ##### Lawrence Stayed 1 night in May 2025 ### 10/10 Excellent #### Diana 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort John on reception was exemplary, so helpful, professional and greeted us with a huge warm smile. He is a credit to the company. Our room was spotless. The bed was fabulous- did not want to get up as soooo comfortable. Great, powerful shower. Quiet surroundings. ##### Diana Stayed 1 night in Jun 2025 ### 6/10 Okay #### Verified traveller 12 May 2025 Disliked: Property conditions & facilities #### No frills, no silver linings The hotel was fine, but nothing spectacular. I was given a room on a low floor next to the garbage and a busy street, so was woken up when the trash was collected early in the morning or a loud car drove by. One day, housekeeping cleaned my room but left no towels. When I inquired, I got a shrug and a, “we ran out.” Air drying, I guess. Bed was comfortable, room well appointed otherwise. ![](https://a.travel-assets.com/ugc/hotel-reviews/4f9ceb25-8d30-4aeb-b3de-08d00b52e2c8-1747054116797.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in May 2025 ### 4/10 Poor #### Peter 23 Oct 2025 Disliked: Cleanliness, staff & service, amenities Restaurant only had Asian menu and although I ate on my first night, I was charged more than the menu price after I checked my bill. I stayed 3 nights and after working 13 hrs each day, the cleaners were still attempting to clean my room at 6pm when I arrived back, other than an exchange of towels on last night, the room had not been cleaned for my whole duration. Two nights on trot my room key pass didn’t work. Car park is so far away in an unlikely and unsafe area I would not stay here again. ##### Peter Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Gary 21 Sept 2025 The door to the balcony didn’t close properly - room was noisy as a result Not as close to HCP as advertised ##### Gary Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Patricia 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and helpful staff. Good value breakfast with freshly cooked items. Comfortable room. ##### Patricia Stayed 1 night in Sep 2025 ### 6/10 Okay #### KASHMIRA 30 Aug 2025 Liked: Cleanliness, staff & service The property was fine but the breakfast was only average and the coffee was awful. ##### KASHMIRA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Verified traveller 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort comfy bed, very clean and friendly staff. next to the river, very peaceful ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Haran 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms, helpful staff at all hours, gym room could have updated weights but overall great ##### Haran Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Matthew 6 Aug 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Wrong Room! The room and hotel was awesome, however when I checked in I thought everything was good until I go to the room that was given to me, I swiped my key card to go into my room and immediately got yelled at because they gave me a room and key card for a room that was already occupied, in all of my travels and stays across the world this is a first! All the staff said to me was, oh sorry, this is something I considered a very big deal, in some places across the world you go into someone else's room, you might get hurt! How a room that is already occupied and gets given to someone else is just crazy! ##### Matthew Stayed 1 night in Jul 2025 ### 10/10 Excellent #### James 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, modern and comfortable. Clean, modern and comfortable. Very happy to stay again. ![](https://a.travel-assets.com/ugc/hotel-reviews/f1eb8319-0ca1-44ca-a2ff-af03e2f5b568-1754028693770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 1 night in Jul 2025 ### 4/10 Poor #### Ken 3 Jul 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Unfortunately, despite mentioning the faulty air-cons to reception immediately on arrival and again later that evening, no remedial action was undertaken. I am waiting to hear if there will be a refund. ##### Ken Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller 2 Jul 2025 One lift out of order, stairs dirty as work going on and pest control in action… told not to use them, glasses and crockery left outside bedroom doors for far too long, no hot water only option for tea available at breakfast. However, staff very friendly and helpful, room good, bed good, breakfast good. ##### Verified traveller Stayed 1 night in Jun 2025 ### 8/10 Good #### Richard 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great price compared to others in the Kingston upon Thames area, bit of a walk to Hampton court but that was our choice! Good night sleep. ##### Richard Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Cengiz 13 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean hotel and business hotel ##### Cengiz Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Chris 9 Jun 2025 Convenient ##### Chris Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Hendrika 1 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Een fijne plek om te verblijven. Vriendelijk personeel, lekker en goed verzorg ontbijt, schone kamer, heerlijke douche en bed. Op loopafstand restaurts te bezoeken. Bovendien centraal gelegen en met openbaar vervoer makkelijk in London city te komen. ##### Hendrika Stayed 3 nights in May 2025 ### 6/10 Okay #### Mario 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and affordable accommodation, Nice river views. Staff are friendly and accommodating. ##### Mario Stayed 1 night in May 2025 ### 10/10 Excellent #### Cherie 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were fantastic - icing on the cake! ##### Cherie Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Travelodge London Hounslow](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Greenwich-High-RD.h14721772.Hotel-Information) > > [The Continental Hotel Heathrow](https://www.expedia.co.uk/London-Hotels-The-Continental-Hotel-Heathrow.h1597904.Hotel-Information) > > [The Crown Inn](https://www.expedia.co.uk/London-Hotels-The-Crown-Inn.h2417581.Hotel-Information) > > [Morland House Apartments](https://www.expedia.co.uk/London-Hotels-Morland-House-Apartments.h18145157.Hotel-Information) > > [Best Western Plus Grim's Dyke Hotel](https://www.expedia.co.uk/London-Hotels-Best-Western-Plus-Grims-Dyke-Hotel.h517271.Hotel-Information) > > [Berwick Manor Hotel](https://www.expedia.co.uk/London-Hotels-Berwick-Manor-Hotel.h30380996.Hotel-Information) > > [The Park Hotel](https://www.expedia.co.uk/London-Hotels-The-Park-Hotel.h1399336.Hotel-Information) > > [Charles Hope Apartments Brentford](https://www.expedia.co.uk/London-Hotels-Charles-Hope-Apartments-Brentford.h80251589.Hotel-Information) > > [Hampton Suites Serviced Apartments](https://www.expedia.co.uk/London-Hotels-Hampton-Suites-Serviced-Apartments.h18322155.Hotel-Information) > > [The Bromley Court Hotel](https://www.expedia.co.uk/London-Hotels-The-Bromley-Court-Hotel.h24500.Hotel-Information) > > [OYO Osterley Park](https://www.expedia.co.uk/London-Hotels-OYO-Osterley-Park.h16141406.Hotel-Information) > > [LONDON apartment with PRIVATE HOT TUB, SAUNA & GYM!](https://www.expedia.co.uk/London-Hotels-Cosy-Apartment-With-Private-Hot-Tub.h69541829.Hotel-Information) > > [Chigwell Poolhouse](https://www.expedia.co.uk/London-Hotels-Chigwell-Poolhouse.h36620156.Hotel-Information) > > [Novotel London Brentford](https://www.expedia.co.uk/London-Hotels-Novotel-London-Brentford.h7985184.Hotel-Information) > > [The Lensbury Resort](https://www.expedia.co.uk/London-Hotels-The-Lensbury-Resort.h2053301.Hotel-Information) > > [Imperial Guest House](https://www.expedia.co.uk/London-Hotels-Imperial-Guest-House.h19646434.Hotel-Information) > > [Chessington Resort Hotel](https://www.expedia.co.uk/London-Hotels-Chessington-Safari-Hotel.h8156699.Hotel-Information) > > [The Hadley Hotel](https://www.expedia.co.uk/London-Hotels-The-Hadley-Hotel.h48209493.Hotel-Information) > > [Delta Hotels Bexleyheath](https://www.expedia.co.uk/London-Hotels-Bexleyheath-Marriott-Hotel.h541982.Hotel-Information) > > [Charming Historic Boat Moored opposite Kew Gardens.](https://www.expedia.co.uk/London-Hotels-Charming-Historic-Boat-Moored-Opposite-Kew-Gardens.h44093940.Hotel-Information) > > [8 Guests Modern Apartment](https://www.expedia.co.uk/London-Hotels-8-Guests-Modern-Apartment.h32662014.Hotel-Information) > > [The Swan Inn](https://www.expedia.co.uk/London-Hotels-The-Swan-Inn.h13234886.Hotel-Information) > > [Denham Grove](https://www.expedia.co.uk/London-Hotels-Denham-Grove.h1658982.Hotel-Information) > > [The Stag Enfield](https://www.expedia.co.uk/London-Hotels-The-Stag-Enfield.h7662393.Hotel-Information) > > [The Mitre, Hampton Court](https://www.expedia.co.uk/London-Hotels-The-Mitre-Hotel-Hampton-Court.h517243.Hotel-Information) > > [Homestay Hotel](https://www.expedia.co.uk/London-Hotels-Homestay-Hotel.h6494960.Hotel-Information) > > [Aparthotel Adagio London Brentford](https://www.expedia.co.uk/London-Hotels-Aparthotel-Adagio-London-Brentford.h9689177.Hotel-Information) > > [Ramada by Wyndham London North M1](https://www.expedia.co.uk/London-Hotels-Ramada-By-Wyndham-London-North-M1.h896804.Hotel-Information) > > [Bridge Hotel](https://www.expedia.co.uk/London-Hotels-Bridge-Hotel.h1122077.Hotel-Information)