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Heston Hyde Hotel

Photo gallery for Heston Hyde Hotel

Featured image
Indoor pool
Indoor pool
View from Room
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Heston Hyde Hotel

Heston Hyde Hotel

4.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
North Hyde Lane, Hounslow, England

Explore the area

  • Popular LocationSyon Park8 min drive
  • Popular LocationTwickenham Stadium10 min drive
  • AirportLondon (LHR-Heathrow)10 min drive
  • Popular LocationRoyal Botanic Gardens, Kew11 min drive

Choose dates to view prices

About this area

Hounslow

Located in Hounslow, Heston Hyde Hotel is in an area with good airport proximity. Kensington Palace and Royal Albert Hall are notable landmarks, and travellers looking to shop may want to visit Westfield London Shopping Centre and Oxford Street. Looking to enjoy an event or a match? See what's going on at Twickenham Stadium or Wembley Stadium.

What's nearby

  • Syon Park - 8 min drive
  • Twickenham Stadium - 10 min drive
  • Royal Botanic Gardens, Kew - 11 min drive
  • Richmond Park - 12 min drive
  • Hampton Court Palace - 17 min drive

Restaurants

  • Glasshouse Restaurant — 1 min walk
  • Lobby Atrium Bar — 1 min walk
  • The Plough - 20 min walk
  • Brilliant - 3 min drive
  • Chini chor restaurant - 3 min drive

Getting around

  • Hounslow West Underground Station - 3 min drive
  • Southall Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

About this property

Heston Hyde Hotel

Luxury Hounslow hotel in Heston with free parking
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. All 303 rooms offer free WiFi, 24-hour room service and flat-screen TVs. Other amenities available to guests include hairdryers, safes and desks.
Heston Hyde Hotel offers 303 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 10 for adults and GBP 5 for children
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Danish
  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Romanian
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (10760 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 21 2021 to March 31 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 10 for adults and GBP 5 for children (approximately)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heston Hotel
Heston Hyde
Heston Hyde Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hounslow
Hotel Heston
Hotel Heston Hyde
Hyde Heston Hotel
Hyde Hotel Heston
Heston Hyde Hotel Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hotel Hotel Hounslow

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 318 out of 991 reviews
5 - Excellent 32%
Rating 4 - Good. 358 out of 991 reviews
4 - Good 36%
Rating 3 - Okay. 146 out of 991 reviews
3 - Okay 15%
Rating 2 - Poor. 83 out of 991 reviews
2 - Poor 8%
Rating 1 - Terrible. 86 out of 991 reviews
1 - Terrible 9%

3.9/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room unclean, staff would not let us eat in the dining area even though no one was using it and we offered to clean everything exactly how we found it, but apparently the manager and reception said no so we had to eat our breakfast outside of the hotel entrance in the cold. Just terrible customer service!!
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad policy of retaining a deposit, dirty walls in the bath. Curtains broken
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with group
Lifts were constantly dirty with food on the floor. AC didn’t work when were told it had been fixed, so the rooms were extremely hot and stuffy
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very unhappy was not informed pool and spa were not open for use before stay, so for bandb it was very exspensive.
Stayed 1 night in Sep 2021

2/5 Poor

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't stay at this hotel
I have stayed at the Heston Hyde Hotel twice before and I've really enjoyed my stay in what was a very nice hotel. I had to postpone my stay due to covid so decided to stay at the Heston Hyde Hotel again thia week. I wasnt told that the restaurant or bar weren't open until I checked the website but there was no mention of any other issues at the hotel. At no point did the hotel contact me to say the restaurant, bar, swimming pool or gym weren't open. On arrival there were men hanging around the car park giving us dirty looks and making us feel very uncomfortable and it wasn't until we got to the reception that we found out the hotel is full with asylum seekers. If the hotel had contacted me to inform me of this I would have chosen another hotel but we stayed. The room was in a poor state, in desperate need of paint and the curtains falling off the rails. The sink was blocked and the toilet didn't flush. We had a small towel and one cup. I didn't feel safe in the hotel and I will not be staying there again.
Stayed 2 nights in Aug 2021