"Nice spot, refreshing pool. The location is convenient to bus lines. The staff were super friendly and there was a good breakfast. I felt safe as a solo traveler."
"Nice spot, refreshing pool. The location is convenient to bus lines. The staff were super friendly and there was a good breakfast. I felt safe as a solo traveler."
"The room was clean, service friendly and helpful, the restaurant food was very good. Unfortunately, we were there during a heat wave, and the AC in the room was old and unable to cool the room down to a comfortable level. Also, the ceiling lights did not work at all."
"The room was clean, service friendly and helpful, the restaurant food was very good. Unfortunately, we were there during a heat wave, and the AC in the room was old and unable to cool the room down to a comfortable level. Also, the ceiling lights did not work at all."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...
The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...
We stayed in the penthouse suite which i think must sleep 5 or 6 (it had 3 bedrooms).
The hotel sits on the edge of Lake Maggiore and from the “balcony” of the suite the views were amazing. The hotel is only a couple of minutes walk from the train station.
We were there for the moon & stars festival and the hotel is right at the end of the food street but we weren’t disturbed at all when we went to sleep. Nice powerful shower, kitchen with full sized fridge.
Only 1 improvement i would...
We stayed in the penthouse suite which i think must sleep 5 or 6 (it had 3 bedrooms).
The hotel sits on the edge of Lake Maggiore and from the “balcony” of the suite the views were amazing. The hotel is only a couple of minutes walk from the train station.
We were there for the moon & stars festival and the hotel is right at the end of the food street but we weren’t disturbed at all when we went to sleep. Nice powerful shower, kitchen with full sized fridge.
Only 1 improvement i would...
I arrived later in evening by motorcycle and took me a bit of time to work out I needed to login on line in the car park, but once I worked this out, the online system to open the various doors worked very well.
New experience not having anyone about to help but once I muddled through it ( I’m 60) it worked surprisingly well. Most impressed.
Breakfast in morning was great and pullout drawings with glass tops to see food contents was a nice design touch.
I arrived later in evening by motorcycle and took me a bit of time to work out I needed to login on line in the car park, but once I worked this out, the online system to open the various doors worked very well.
New experience not having anyone about to help but once I muddled through it ( I’m 60) it worked surprisingly well. Most impressed.
Breakfast in morning was great and pullout drawings with glass tops to see food contents was a nice design touch.
Very friendly staff at this perfectly situated hotel in a lovely lakeside town with lots to do - swimming in the gorge of Santa Ana a particular highlight.
Very friendly staff at this perfectly situated hotel in a lovely lakeside town with lots to do - swimming in the gorge of Santa Ana a particular highlight.
Our 3 kids enjoyed the pool and the restaurant was excellent. It was also very handy having the option to reserve your bakery order for pickup each morning along with take out pizzas. Very comfortable 3 nights and the town of Ascona was lovely
Our 3 kids enjoyed the pool and the restaurant was excellent. It was also very handy having the option to reserve your bakery order for pickup each morning along with take out pizzas. Very comfortable 3 nights and the town of Ascona was lovely
Connor
Reviewed November 26, 2023Reviewed November 26, 2023
The Swiss Diamond Hotel exceeded all expectations of elegance and luxury. From stunning decor, to incredible lake views of Lugano and kind service, this truly a 5 star experience in hospitality. Thank you for lovely stay.
The Swiss Diamond Hotel exceeded all expectations of elegance and luxury. From stunning decor, to incredible lake views of Lugano and kind service, this truly a 5 star experience in hospitality. Thank you for lovely stay.
The hotel is from the early 1900 and beautiful renovated and has a lot of charm. Their park with large indoor and outdoor pool (connected) is a strong plus. We enjoyed our stay in a deluxe room on the second floor. The room was functional in modern design with a comfortable bed. Our room had a looked connection door and therefore we had to be careful with the TV volume to not disturb our neighbors.
Overall, very positive, we will be back.
The hotel is from the early 1900 and beautiful renovated and has a lot of charm. Their park with large indoor and outdoor pool (connected) is a strong plus. We enjoyed our stay in a deluxe room on the second floor. The room was functional in modern design with a comfortable bed. Our room had a looked connection door and therefore we had to be careful with the TV volume to not disturb our neighbors.
Overall, very positive, we will be back.