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Swiss Diamond Hotel

Photo gallery for Swiss Diamond Hotel

Featured image
Indoor spa bath
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Terrace/patio

Overview of Swiss Diamond Hotel

Swiss Diamond Hotel

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Via Riva Lago Olivella, Vico Morcote, TI, 6921

Explore the area

  • Popular LocationSwissminiatur5 min drive
  • Popular LocationBaptisterium Riva San Vitale13 min drive
  • AirportLugano (LUG-Agno)16 min drive
  • Popular LocationMount San Giorgio35 min drive

Choose dates to view prices

About this area

Vico Morcote

Located in Vico Morcote, Swiss Diamond Hotel is on a lake. Travellers eager for a bit of culture can stop by LAC Lugano Arte e Cultura, while those wishing to experience the area's natural beauty can explore Lake Lugano and Monte San Salvatore. Don't miss out on a visit to Swissminiatur. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Swissminiatur - 5 min drive
  • Monte San Salvatore - 6 min drive
  • Baptisterium Riva San Vitale - 13 min drive
  • Mount Caslano - 20 min drive
  • Mount San Giorgio - 35 min drive

Restaurants

  • Restaurant Lago — 1 min walk
  • Restaurant Panorama — 1 min walk
  • Al Battello - 18 min walk
  • Barcaioli - 18 min walk
  • Osteria I Portici - 19 min walk

Getting around

  • Melide Station - 4 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 16 min drive

About this property

Swiss Diamond Hotel

5-star luxury hotel, walk to Lake Lugano
This hotel features 2 restaurants, an indoor pool and a health club. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and free train station pick-up. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. All 84 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and flat-screen TVs with satellite channels. Minibars, room service and free bottled water are among the other amenities available to guests.
Swiss Diamond Hotel offers 84 forms of accommodation with minibars and a safe. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Vico Morcote hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 40 per pet, per day
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 90.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.10 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from June to October
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars, and is displayed on this page as 5 stars.

Property is also known as

Diamond Swiss Hotel
Hotel Diamond Swiss
Hotel Swiss Diamond
Swiss Diamond Hotel
Swiss Diamond Resort Olivella
Swiss Diamond Vico Morcote
Swiss Hotel Diamond
Swiss Diamond Hotel Vico Morcote
Swiss Diamond Hotel Hotel
Swiss Diamond Hotel Vico Morcote
Swiss Diamond Hotel Hotel Vico Morcote

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 160 out of 269 reviews
5 - Excellent 59%
Rating 4 - Good. 84 out of 269 reviews
4 - Good 31%
Rating 3 - Okay. 18 out of 269 reviews
3 - Okay 7%
Rating 2 - Poor. 5 out of 269 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 269 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Wonderful Crew!!!
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The staff didn't get in touch and didn't explain that w have to book a table in advance in the restaurant (if I didnt call them myself because of some special request, we could stay without any food during pandemic while we've got the last table and were the last guests at the restaurant). The same about spa - no one let us know that we had make a separate reservation (not before arrival, not during checkin) and as a result we could not do spa! But to charge 40Fr for a tiny dog - this was not forgotten (even though we didn't get even a plate for water for the dog!) Hotel/view/restaurant service & food, parking - was nice. But the service during pandemy was poor
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic staff
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019