Ratings based on 1,180 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Excellent hotel for a business visit to Liverpools

Posted 07-Oct-2016
Pros: It was exactly what we needed for the business visit to Liverpool. Quiet comfortable rooms, everything worked, the staff were lovely.
My first visit to a Jurys Inn and I was very impressed. It was the perfect place to stay in the centre of Liverpool. Great value, including the excellent breakfast. Highly recommended.
4out of 5
by A verified traveller from Essex

Comfortable hotel near to the Albert Dock, so go

Posted 02-Oct-2016
Pros: Its location.
Location: Great location near to the Albert Dock and you could easily walk into the centre of Liverpool. The Beatles Experience is amazing.
This hotel is not luxurious but is clean and comfortable. It became a bit noisy on Friday night.
1out of 5
by A verified traveller

Not recommended, Worst Hotel Experience

Posted 26-Sep-2016
My stay at Jurys Inn turned out to be the low point of my trip to Liverpool. First the room, while comfortable is basic, it was an expensive room, yet no fridge, no room safe, dispenser soap and shampoo, basically none of the frills you would expect of a room in this price bracket. One of the sheets had some sort of brown stain. The location was convenient for my stay but the staff were outright awful, this hotel has the worst customer service of any hotel I have ever stayed in by a long way. The night staff went out of their way to be the least accommodating, most obstructive and insulting. They came across as simple bullies, one of whom believe it or not accused me of being a criminal. I will NEVER stat at this hotel ever again, I wouldn't even stay there again if the hotel PAID ME.
5out of 5
by A verified traveller from SE. London

Excellent hotel and great service.

Posted 05-Sep-2016
Great place to stay and plenty of fun places to visit.
4out of 5
by A verified traveller

Nice hotel and nice location by the Albert Dock

Posted 04-Sep-2016
Very nice hotel and very comfortable. We will definitely choose Jury Inn again.
5out of 5
by A verified traveller

Great location, spacious rooms!

Posted 30-Aug-2016
Easy check in, friendly staff, spacious hotel, great quiet rooms!
5out of 5
by A verified traveller from c

Excellent budget hotel

Posted 26-Aug-2016
Great location great price room clean and modern. All good and recommended. Perhaps better bread for breakfast but a minor issue.
3out of 5
by A verified traveller from East Midlands UK

Business - 2 night stay

Posted 12-Aug-2016
Pros: Friendly staff. Position on Liverpool docklands
Cons: Pillows Food offered at breakfast. Cooked breakfasts need to be served fresh - rubber eggs! Continental breakfast - French style would be better
Location: N/A I was in Liverpool for work but did find time to go to the Tate
. No expectations of 'luxury'. Breakfast disappointing. Dinner - excellent. The best fish I'd had in a long time. The only issue - I was given a room with a locked interconnecting door which meant the room was not very sound proof. On check out I was told I could have chNged room for the second night.
3out of 5
by A verified traveller from oxford

Good location

Posted 05-Aug-2016
The location was great and the room was really nice and clean. Issues were: The tv didn't work and when I called down they said it was being worked on but would be fixed soon...We had no tv The Internet was poor The shower head was broken and squirted everywhere. When I said at reception they didn't seem to care On the good side The room was clean And decorated nicely Bed was comfy The room was big
4out of 5
by A verified traveller from cheshire

Short shopping break

Posted 02-Aug-2016
Friendly and efficient staff at reception. Room was lovely and bed very comfortable. Facilities were very good and overall very clean. Bathroom floor however needed a bit more attention ! I would definately stay again. Great location.