Ratings based on 1,328 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from N1 6JL

Chris

Posted 06-May-2017
Hotel was pretty standard which was fine. The food from the bar menu was disgraceful, I would suggest avoiding the chicken and bacon club!
3 out of 5
by A verified traveller from N1 6Jl

Nice but I wouldn't eat there!

Posted 02-May-2017
Hotel was nice and a good location. Only disappointment was the food, it was more expensive than eating out and it was terrible!
5 out of 5
Recommended
for Couples
by A verified traveller from Kirkbymoorside

Excellent hotel for a short break in Liverpool

Posted 26-Apr-2017
Pros: The location was perfect, the rooms were very clean and comfortable and there was a Google selection of well cooked food for breakfast.
Location: Excellent location for visiting the Albert Dock, Liverpool One, the city centre and the Arena.
Very good experience using the hotel for a three day break to meet up with friends and explore the city.
Comment from Hotel Management
26-Apr-2017 by Megan Chilvers, Hotel Management
Dear Steve, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for having taken the time to review Jurys Inn Liverpool. I am pleased to read that you enjoyed your stay with us and that you were happy with the service provided by all of my colleagues. I am also pleased to read that you enjoyed the location of the hotel as we aim to offer great value, stylish and comfortable 3-star accommodation in the very best city centre locations throughout the UK, Ireland and Mainland Europe. Once again, thank you for taking the time to post your review. We look forward to welcoming you back on your return to Liverpool. Kind Regards Megan Chilvers Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

excellent location for echo arena.

Posted 21-Apr-2017
very good , other than dining room carpet not been cleaned from previous night.
Comment from Hotel Management
26-Apr-2017 by Megan Chilvers, Hotel Management
Dear Derrick, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for having taken the time to review Jurys Inn Liverpool. I will pass your comments onto the Food & Beverage Department. Once again, thank you for taking the time to post your review. We look forward to welcoming you back on your return to Liverpool. Kind Regards Megan Chilvers Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Isle of Man

Great Location for The Echo

Posted 17-Apr-2017
This hotel is situated in a nice area on the docks. Rooms are standard. Hotel staff were friendly. Not close enough to the shops if walking is difficult. Ideal if visiting The Echo Arena.
5 out of 5
Recommended
for Everyone
by A verified traveller from north wales

Good friendly hotel very clean good location loved

Posted 24-Mar-2017
Pros: Clean friendly hotel
Cons: No as very happy there
Location: Prefect location for shops and bars
Loved the location of jurys inn , a super hotel with good food and very clean
Comment from Hotel Management
27-Mar-2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Thank you for taking the time to record your comments regarding your recent stay at the Jurys Inn Liverpool. Our guest feedback is very important to the operation of our hotel and affords us the opportunity of reviewing and improving the hotel’s facilities and service. I will ensure all your comments are communicated to the team. I hope I have the pleasure in welcoming you back to the hotel in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveller from North Wales

We had a wonderful stay at the Jury Inn Liverpool.

Posted 11-Mar-2017
Pros: Everything! Extremely comfortable
Cons: We did have problems with constant banging doors but informed the reception and things improved.
Location: It is also within easy walking distance to many interesting tours to attend, also in a beautiful Heritage area
The staff and the hotel were great. Nothing was too much trouble for the staff, they provided local information on the area and made our stay very enjoyable. The beds were extremely comfortable and the bedding clean and fresh. The breakfast was delicious and cooked to perfection and the room spacious. We have stayed before and will definitely be staying again. Well done Jury Inn
Comment from Hotel Management
12-Mar-2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Cathy, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for having taken the time to write this review, I am pleased to read that you enjoyed your stay with us and that you were happy with the service provided by all of my colleagues. I am also please to read that you enjoyed the location of the hotel as we aim to offer great value, stylish and comfortable 3-star accommodation in the very best city centre locations throughout the UK, Ireland and Mainland Europe. Once again, thank you for taking the time to post your review on Expedia. We look forward to welcoming you back on your return to Liverpool. Kind Regards Megan Chilvers Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from w

Great experience

Posted 27-Feb-2017
Quick check in - no hassle and helpful staff. Good breakfast and the best is you can check in at 2 pm and check out at 12 noom. Would go again.
Comment from Hotel Management
12-Mar-2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Susiewaldo, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for taking the time to write this review, I will pass all you comments on to our team. We hope to see you again in the future. Kind Regards Megan Chilvers Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Swindon

Nice hotel next to Albert Dock

Posted 26-Feb-2017
Pros: The location and comfort.
Cons: Everything is ok
Location: The location is excellent, just some meters from the Beatles Museum and Albert Dock.
Jurys Inn Hotel is placed next to Albert Dock and near all places of interest in Liverpool. It has a friendly staff and the rooms are very comfortable and clean, they are equipped with ironing table, electric kettle, coffee and milk (we did not take the breakfast), there is a decent wi-fi service. The hotel does not have parking facilities but has an agreement with a local parking at convenient prices (that parking is just some meters from the Hotel).
Comment from Hotel Management
12-Mar-2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Ricardo, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for taking the time to write this review, I will pass all you comments on to our team. We hope to see you again in the future. Kind Regards Megan Chilvers Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel, great location

Posted 20-Feb-2017
Pros: Location and breakfast
Cons: Pillows are too hard and no decaf tea in restaurant
Nice welcoming staff including reception, cleaners and dining room. Nice room with a view of Albert Docks. Great location and the breakfast was very good.
Comment from Hotel Management
12-Mar-2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Guest, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for taking the time to write this review, I will pass all you comments on to our team. We hope to see you again in the future. Kind Regards Megan Chilvers Guest Relations Manager