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Reviews of Residencial Lord

3 out of 5
Residencial Lord
Avenida Defensores De Chaves, 23, Lisbon

Reviews

6.0
Rating 10 - Excellent. 4 out of 71 reviews" "
Rating 8 - Good. 23 out of 71 reviews" "
Rating 6 - Okay. 18 out of 71 reviews" "
Rating 4 - Poor. 15 out of 71 reviews" "
Rating 2 - Terrible. 11 out of 71 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Rochelle

Stayed 6 nights in Jun 2023

4/10 Poor

MAGDALENA

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in May 2023

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to everything. The staff are friendly and helpful.
Stayed 3 nights in Apr 2023

10/10 Excellent

??????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

2/10 Terrible

Arvinder

Stayed 1 night in Jan 2023

8/10 Good

Dora

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and better than I thought.
This was my first time in Europe so I did not know what to expect. I was a bit nervous and confused as to how this hotel worked. But overall as a solo traveler it fit my needs perfectly. Especially since I was barely in my room. I spent most if not all of my time wandering around Lisbon. It has air conditioning, a private bathroom and a bed. What more do you need? Perfect for solo travelers or those folks who don't want to break the bank. I liked it.
Stayed 3 nights in Aug 2022

2/10 Terrible

Guilherme

Disliked: Staff & service, property conditions & facilities, room comfort
Bad
Unfriendly staff and uncomfortable room with broken doors and blinds. People smoking everywhere in the rooms and in the common areas.
Stayed 5 nights in Jul 2021

4/10 Poor

Guilherme

Disliked: Property conditions & facilities
Poor
The blinds are broken and the room is outdated, with the frames falling and the air conditioner not working, so the stay was not good. The social environment is also very low.
Stayed 4 nights in Jul 2021

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for WORKING PEOPLE
First room to small. 1 socket. Second room betterer but shower to small with sliding door knock your head ever time with toilet to close. Lift not working, wife an i had to walk up to 4 th floor. Wife poorly not gutckie. No help or contact.
Stayed 3 nights in Oct 2020

8/10 Good

Belinda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

4/10 Poor

FRANK

Disliked: Staff & service
You get what you pay for
We stood around outside the building, having no idea how to get in or where the office was. Someone walking in helped us, even though he spoke barely any English and we know no Portugese. Room was old and somewhat threadbare but clean. Great location. Would not stay there again.
Stayed 2 nights in Sep 2017

2/10 Terrible

Ostap Bender, Volgograd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A malodorous dumpsite
After dealing with the incompetent staff (were unable to find my reservation), I was given a stinky miniscule cell. The size of the room was 10sqm in my estimation. The aroma of a dumpster.
Stayed 4 nights in Jul 2017

8/10 Good

Howard, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
This hotel is really good value for money. It is in the CBD.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good
good location, but the facilities is not good, and the staff was not very professional

8/10 Good

Adrian

Liked: Cleanliness
Easy location
Pleasant accommodation and near to restaurants and the metro.

6/10 Okay

Sanela, Ottawa, Canada

Disliked: Staff & service, room comfort
Proabably the cheapest place in Lisbon
It is ok to spend one night, if you don't want to spend more than 35 euros. A nice surprise was free wifi and lots of channels on miniature tv. We stayed there on our return home from road trip across Portugal and Spain. This hotel was 2 min walk from the car rental place; we left in 4 am in the morning as our flight was early morning.

8/10 Good

marco, edinburgh

Liked: Cleanliness, staff & service, room comfort
Great Hotel for sleeping
Great Location, right next to the underground and some restaurants bars etc. on street free parking. Room was a bit aged but clean and comfortable. They converted old apartments into a hotel which is pretty cool. great use of space. staff is very friendly

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Joe, Fort Worth, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not ever go to this place
The bathrooms stinks so bad that I was afraid to get into it. The tiles are falling off the wall. The room is as small as the rooms in Tokyo, the room stinks, not that much as the bathroom, but it is bad. There was no heating, and the outside temperature was ca, 40. The place was so bad that I left it in two days. Then I went back for my slippers, "they could not find it".

6/10 Okay

Alan Lee, Porto Alegre

Disliked: Property conditions & facilities
Good neighbourhood (Saldanha), very small toilette
It is, first of all, close to a Metro station, Saldanha, which has a direct connection to the airport. Saldanha itself is a good place, lots of restaurants, shopping nearby, as well as a McDonald's, just in case o emergency. Walking distance to some places like Masques do Pombal, and that big park, which I don't remember the name, but has a Portuguese flag at one of its ends. Lisbon is not all thaaaat big, if you like walking you can even walk down the hill to southern part, close to where the partying is. Half hour walking should do it. The problem is the way back (uphill). The worst part for me was the extremely small toilette, specially in the shower, i could hardly do a 360 degree turn, and I'm not even that big, (1,70m, 74Kg). When my soap fell I had lots of trouble reaching it. Apart from that, if you really just wanna go partying, then it might be a good idea to get a Hotel closer to the south. It's a pretty cheap Hotel, considering its location, for people who are there for just a few days, 2 or 3, and don't mind small places, just go for it.

6/10 Okay

Verified traveller

Liked: Cleanliness
Low cost option
We arrived late and the person attending didn't speak English. We had to connect to wifi to show him our reservation. Then we gestured to indicate that breakfast was included. Otherwise, it was a pretty standard budget hotel.

6/10 Okay

Bernard Prame

Liked: Staff & service
Disliked: Cleanliness, room comfort
We booked two (02) single rooms, one for me and one for my friend. The room given to my friend was reasonably good with a nice balcony. My one was very small. No room to place my luggage. No AC. TV out of order. Friendly people. Anyway, it was value for money.

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Property conditions & facilities
Quite acceptable as a low-cost Residence
The people here were so helpful and nice. Room was ok, bearing in mind the low cost, the "bathroom" facilities were small but did the job. Breakfast was basic but,again, did the job. Just round the corner to a Metro station and bus stop so very easy access to all of Lisbon. I I had a low budget we would stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Budget Place
Clean enough, nice staff, worth the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residencial Lord, Lisbon
The hotel staff was above and beyond helpful, they let us store our bags before and after our stay and were very friendly, helping with metro, shops and restaurants. The hotel is remodeled but it's very clean and efficient - the bathrooms were added into the rooms later. Perfect for an economy stay.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
cannot recommand
we booked a studio for 3 and the price was too much but the people at the reception were really kind and helpful. Our room was not clean enough and the blankets were dirty. The hostel is not far from the Station Entrecampos but a little bit far from the center.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
Rooms were adequate and in good condition. Staff was attentive, and hotel was close to subway connection to major tourist sites. Not a luxury hotel, but a good value at the price and would stay there again.

4/10 Poor

Yasmine

Travelled with partner
Disliked: Staff & service, amenities
We only liked the proximity of the subway station and the coffees around the hotel. But unfortunately there was a lot of negative points such as : - no shampoo and no shower gel - no hot water the last day - the noises during the night - the chamber was not as in the photos on the website. Our stay was not horrible but I don’t recommand it for the price we paid.
Stayed 3 nights in Aug 2023

4/10 Poor

Jesús

Stayed 1 night in May 2023

4/10 Poor

Mehmet Kerem

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Gaspard

Stayed 1 night in Feb 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

Jouko

Disliked: Amenities, property conditions & facilities
Huoneisto kaipaisi pintaremonttia.
Stayed 7 nights in May 2022

2/10 Terrible

Emina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as expected
The room was not as the pictures at all. We didn’t even have the balcony as we should’ve. It wasn’t cleaned. Sheets and blankets on the bed filled with hair from previous guests. We do not recommend this hotel.
Stayed 1 night in Aug 2021

6/10 Okay

Alexandra

Liked: Cleanliness
Pousada muito modesta
Pousada simples que atende uma estadia por uma noite e se tiver sorte para dormir sem barulho de vizinho. A residencia está bem localizada próxima de metro( linha vermelha do aeroporto e estação de comboio), shopping Atrium Saldanha, mercados e restaurantes. Fica no 4º! Andar de edificio antigo e o que mais trouxe transtorno foi elevador quebrado por mais de 3 dias. A sorte foi ter elevador dos fundos onde pude descer com 3 malas pesadas( sem ajuda de ninguém) e 30’degraus até a porta da rua muito cedo. Foi muito desagradável. O banheiro é minúsculo e faz barulho a descarga. As paredes finas que ouve barulho do quarto vizinho. A recepção quase não fica ninguém no atendimento que não sabemos a quem recorrer. Recomendável em caso de urgência
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Pésimo
Cama imposible para dormir. Almohadas imposible para dormir. Alquilan habitaciones a altas horas de la noche a parejas para mantener relaciones y hacen ruido toda la noche. Terriblemente mala experiencia.
Stayed 2 nights in May 2021

6/10 Okay

Edmilson

Disliked: Staff & service, property conditions & facilities, room comfort
Não gostei , não foi confortável o valor ñ corespo
Stayed 1 night in Apr 2021

8/10 Good

António

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa localização
O quarto era espaçoso e arejado, o WC era bom tento em consideração a categoria do alojamento. Tinha uma varanda com mesa e cadeiras. Cama confortável e tudo muito limpinho! A localização é ótima com metro mesmo "ao lado". Ótima relação qualidade-preço.
Stayed 3 nights in Mar 2020

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel is well located but very basic room, Bed. Tv is completely outdated.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

Lauro

Disliked: Staff & service, property conditions & facilities, room comfort
Pensão fraca
A Hotéis.com deveria dizer que não é um hotel e sim uma pensão. Também muito errado nos vender gato por lebre: informa que tem ar condicionado mas, dos três quartos que reservei, um não tinha e o desconforto foi muito grande.
Stayed 1 night in Jul 2017

8/10 Good

JOAO HAMILTON

Liked: Cleanliness, staff & service
Pensão familiar simples, limpa e bem localizada
Não se trata de um hotel, mas de uma "pensão familiar", ou, como disse o recepcionista, de uma guest house. O lugar é bastante simples, mas tinha tudo o que precisava para passar uma noite. Os atendentes foram simpáticos e solícitos. A localização é muito boa, bem central e quase ao lado da estação Saldanha da linha vermelha do metrô, que inicia no aeroporto. Também há vários cafés e restaurantes ao redor. Apenas, a bem da verdade, o site Hoteis.com deveria classificar o local como pensão familiar e não como hotel 3 estrelas, o que pode dar uma impressão errada a quem pesquisa o site.
Stayed 1 night in Jul 2017

6/10 Okay

CHEN MIN

Liked: Cleanliness
地點很好，離地鐵站很進，附近有2間超市，買東西方便。
Stayed 1 night in Jun 2017