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Palácio do Governador - Lisbon Hotel & Spa

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Tranquil escape near Lisbon's vibrant heart

Old-world charm meets modern elegance in this serene Belem retreat, offering a tranquil escape near Lisbon's vibrant attractions. Delight in a 5-star breakfast, comfortable beds, and the attentive concierge service that ensures a seamless stay.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is £240
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25, per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 10 kg per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Airport shuttle fee: EUR 55 per person (one-way)
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 6305
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Parking height restrictions apply
Guests under 14 years old are not allowed in the spa

Frequently asked questions

Does Palácio do Governador - Lisbon Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Palácio do Governador - Lisbon Hotel & Spa?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Palácio do Governador - Lisbon Hotel & Spa on 25 May 2026 start from £240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palácio do Governador - Lisbon Hotel & Spa pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 10 kg per pet. There's a deposit of EUR 100 per stay and a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Palácio do Governador - Lisbon Hotel & Spa?

Self-parking is available for EUR 25 per day. Valet parking is available for EUR 25 per day.

What time is check-in at Palácio do Governador - Lisbon Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palácio do Governador - Lisbon Hotel & Spa?

Checkout is at noon.

Does Palácio do Governador - Lisbon Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 55 per person applies.

Where is Palácio do Governador - Lisbon Hotel & Spa located?

Located in Restelo, this luxury hotel is within a 15-minute walk of Belém Tower, Padrão dos Descobrimentos, and Pastéis de Belém. Restelo Stadium and Jerónimos Monastery are also within 1 mile (2 km). Lg. Princesa Stop is only a 2-minute walk and Pedrouços Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 477 out of 624 reviews
Rating 8 - Good. 105 out of 624 reviews
Rating 6 - Okay. 24 out of 624 reviews
Rating 4 - Poor. 7 out of 624 reviews
Rating 2 - Terrible. 11 out of 624 reviews

Reviews

Verified

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Design and Decor. Nice Spa, pretty Rooms and very Friendly staff.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly exceptional hotel, with a wonderful spa.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel. Excellent service.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I’ve have ever stayed. From the friendly and helpful staff to the wonderful facilities!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

James Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely hotel. Pool and spa very relaxing.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Best service ever!!!! Thank you. I’ll be back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marylou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all profeasional, courteous and helpful! My room was incredible, breakfast was sumptuous and the entire hotel is so elegant!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Very friendly staff, and the rooms were very nice
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Clean. Charm. Great location. Convenient. Excellent customer service. Premium.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Clean. Charm. Great location. Convenient. Excellent customer service. Premium.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was fantastic, the staff were so friendly and welcoming and nothing was too much bother. Rooms were big, breakfast was delicious and the pool totally relaxing. The decor was lovely, a really great hotel away from the main city and crowds but so easy to get into the tourist areas. Some lovely local restaurants near the hotel - easy to get from airport and easy to get taxi to Sintra. A fantastic mini break. Would recommend and will stay again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Lisbon and we feel we lucked out by staying at this hotel based on hotel staff and location.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very friendly staff and excellent service, we were treated like royal
Stayed 3 nights in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historical building in great location - indoor pool with top quality house keeping service. Food and drinks excellent we enjoyed our stay.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Arild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with a great location.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and facilities.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, superb breakfast options. very close to monastery and 5 museums, loved the area of Belem. Very good amenities. service was excellent
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. The included breakfast was lovely and extensive. Super hotel.
Stayed 10 nights in Mar 2025
Verified

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a historical site beautifully restore, well located and very comfortable. Definitely will stay again.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything we expected, friendly staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with outstanding staff. Free spacious underground parking, great breakfast and pet friendly
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great staff and convenient for embassies.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Tony

Liked: Cleanliness, property conditions & facilities
The last time we stayed at this property in 2022 we had a great experience! We noticed a change right away this time as soon we did the check in. The staff level of ser
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, The staff was very welcoming, friendly and efficient, very good location, Great Breakfast, everything in perfect condition.
Stayed 3 nights in Nov 2023