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Reviews of Pensão Londres

2 out of 5
Pensão Londres
Rua Dom Pedro V 53, Lisbon

Reviews

8.0

Very good

Rating 10 - Excellent. 147 out of 511 reviews" "
Rating 8 - Good. 247 out of 511 reviews" "
Rating 6 - Okay. 80 out of 511 reviews" "
Rating 4 - Poor. 29 out of 511 reviews" "
Rating 2 - Terrible. 8 out of 511 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Dennis

Travelled with family
I wish I knew that there were stairs and a tiny elevator to get to the 2nd floor to be able to talk with the lady in charge of this hotel. I wish I knew that this hotel was being remodeled. The lady was nice and the man who helped us get into our taxi when we left the hotel was extremely nice too. The room was very nice and the bathroom too. This hotel is not suitable for older people. I bet is going to be better when all the remodeling is done.
Stayed 1 night in Mar 2024

4/10 Poor

Annie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Perfect perfect location, but very old building, they were renovating while we were there (oct 2023) bathroom, shower had mold. Carpet on floor….full of stains. A/c worked very well. Breakfast, very basic; coffee, juice, croissant, bun, jams, ham and cheese. Although very well situated, i would not return, which is too bad, because very well situated. Staff very friendly
Stayed 3 nights in Oct 2023

6/10 Okay

jane

Liked: Staff & service, amenities
Disliked: Cleanliness
I love this hotel but the bathroom shower had mold so bad it was disgusting and I was only spending one night so I just accepted it. I stayed 4 and half years ago and it was clean. I hope after the remodeling they are doing they will have clean bathrooms.
Stayed 1 night in Oct 2023

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Sam

Stayed 3 nights in Sep 2023

8/10 Good

Dan

Disliked: Property conditions & facilities
The property is a work in progress. You are buying location & a great location it is. The breakfast is not fancy, but for an American, the coffee may have been the best I’ve found in Europe. Every day was an adventure on what was not cleaned in the room. I had my own shower & sink, but multiple rooms shared 2 toilets.
Stayed 4 nights in Aug 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in downtown Lisbon. Our shower was a bit feeble but otherwise a very good place to stay.
Stayed 7 nights in May 2023

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean and great location. Was a little shocked when there was no toilet in our private bathroom but it was just down the hall.
Stayed 1 night in Apr 2023

4/10 Poor

Darren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap hostel-esque hotel. The bathroom had mould, and amenities basic. We did not get the numbers of beds for the number of guests, even though photos showed they had enough beds. Nice staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Aude

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, Clean, and Comfy. Beautiful view from the balcony. Loved the breakfast, and the staff was amazing. Definitely would stay again!
Stayed 7 nights in Mar 2023

10/10 Excellent

leonard

Stayed 1 night in Mar 2023

8/10 Good

Wynand

8/10 Good

Roger

Stayed 1 night in Jan 2023

6/10 Okay

Jans Van der

Travelled with family
Liked: Amenities
Ok

10/10 Excellent

Bellangelis

Stayed 1 night in Nov 2022

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2022

10/10 Excellent

Minyi

Liked: Cleanliness, staff & service, property conditions & facilities
Good Portugal experience
Stayed 1 night in Nov 2022

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Staff & service
The staff are very nice. The building is really old and the bathroom is dirty
Stayed 3 nights in Oct 2022

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A quaint old hotel with character. Great location for exploring the city.
Stayed 1 night in Jun 2022

8/10 Good

ALINA

Travelled with family and small children
Liked: Cleanliness, staff & service
In den Reiseführern steht, dass Lissabon immer noch eine billige Stadt ist, aber meiner Erfahrung nach nicht, wenn es um Unterkünfte geht. Ich hatte Mühe, eine Unterkunft zu finden, die in unserem Budget lag, aber dann war die Pension Londres im Reiseführer als günstige Unterkunft aufgeführt. Sie lag tatsächlich innerhalb unseres Budgets und war für uns als Familie mit 2 Erwachsenen und 2 Kindern gut geeignet. Das Zimmer ist riesig, wir hatten 2 Doppelbetten und ein Einzelbett, so dass wir sehr bequem geschlafen haben. Das Bad ist sehr klein, aber für unsere Bedürfnisse war es ok. Das Hotel könnte eine große Renovierung vertragen... besonders die Bäder. Das Frühstück war ok...kein Müsli angeboten. Brot und Käse und Schinken und etwas Konfiture. Kaffee und Säfte. Die Lage ist gut, um in die Stadt zu kommen... die Straßenbahn ist nur einen kurzen Spaziergang entfernt und bringt einen zur U-Bahn-Station. Wir blieben 4 Nächte und das Hotel war für uns ok. Wenn Sie eine Person für Luxus sind, dann ist dieses Hotel nicht für Sie.
Stayed 4 nights in May 2022

10/10 Excellent

Melville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The building is old, lift is very small can hold only one person with luggage. The hotelnis situated in a very busy part of Lisboa, traffic and nightkife cause a lot of noise. Unlike North American hotels, the rooms do not have a fridge and microwavve. Besides this, the hotel is clean and the staff are very nice, very accomodating and understanding. There is even breakfast served which is better than north american hotels. Dont let the old building shock you, the rooms are decent and well cleaned with room cleaned everyday.
Stayed 7 nights in Apr 2022

8/10 Good

Phillip, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older property - but for the price we were very happy with the quality of the accommodations. We got a very large room with a high ceiling with all sorts of interesting decorations. Breakfast was decent. Only complaint was that our room faced out onto the very busy and sometimes noisy street. But we would stay here again without a doubt.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Good location, near points of interest and transportation options, food/bar/cafe establishments. Great price and good breakfast and service.
Stayed 6 nights in Jan 2022

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Very comfortable
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique, nostalgic hotel in a great location. Easy access to restaurants, panoramic views, public transpirtation.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Historic, nostalgic feel. Great location. Fantastic bars and restaurants in the neighborhood.
Stayed 1 night in Jan 2020

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. You actually can reach out everywhere around tourist area by foot. Building is old. Good breakfast.
Stayed 1 night in Nov 2019

8/10 Good

Kim Carlos John

Liked: Cleanliness
Okayish
nothing very special apart from it is closed to main city. The apartment is old, looks like family runned, well maintained but old type of bed. Its okay for short visit.
Stayed 5 nights in Oct 2019

2/10 Terrible

Yisus, California

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When you enter the room, the smell is intolerable. The bathroom size is so small. We couldn’t stayed the second night because the first morning when woke up find bed bugs. We left the hotel and didn’t stay the second night and they say they couldn’t refund us.
Stayed 2 nights in Nov 2019
Response from Silva on 18 Dec 2019
Thank you for your review. Concerning your remark, no claim was done at the reception desk. Besides this, although we have no trace of any pests on our property, a preventive pest control was made in this particular room (300 euros + VAT) and nothing was found according to the report left with us. At least, this intervention solved our concern about this issue. Pensão Londres

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness
3 Dog night
Rather dry at the reception desk. Old but adequate.
Stayed 3 nights in Oct 2019

4/10 Poor

daniel

Disliked: Property conditions & facilities, room comfort
Noisy rooms. Bathroom w warped door way down hallway. Hardly worth the room rate. Indifference from staff. Unsanitary pillows ag
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to a number of restaurants and easy to get to anywhere. There were a lot of taxis to access.
Stayed 3 nights in Sep 2019

6/10 Okay

Amar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
I did not like to share the bathroom, even though was clean. The rest was just OK.
Stayed 2 nights in Sep 2019

6/10 Okay

Cirsten, California

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was decent size for a single traveler, although it doesn’t have a toilet, so you need to go to the shared bathroom down the hallway. Also, the bathroom reeked of sewage smell that it kept me awake at night! Leaving the window open was helpful but you just have to deal with the noise at night.
Stayed 2 nights in Sep 2019

8/10 Good

Wing

Stayed 2 nights in Aug 2019

10/10 Excellent

Gang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2019

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very central location and cheap. Staff super friendly and helpful!
Stayed 1 night in May 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Alan

Liked: Cleanliness, room comfort
A budget hotel in the old town
This is a budget 2 star hotel. The location was good being in the old town and near the centre, but it is at the top of a hill. There were plenty of bars and restaurants nearby as well as the botanical gardens. The room was good, clean and the shower worked well. Breakfast is included but pretty basic and the breakfast room was quite crowded at times. Staff were friendly and helpful.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização, pequeno almoço bom e compatível com o preço da pensão
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Wai Chi

Liked: Cleanliness, staff & service, room comfort
a no frills hotel in a chic neighbourhood.
The hotel is located in Bairro Alto a neighborhood happened to be in my list of sights to be seen. It is close to Metro and the Russio square if you don't mind the walk on the very steep Gloria Avenue. The room I stayed is small and could use some updates but still clean and comfortable. The front desk people were all helpful giving information and directions. The breakfast room is really awesome like a fine dining restaurant and so is the continental breakfast.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Lee, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near old town
clean near city centre nice breakfast helpful staff some room can view the bridge and the sea, the hotel at the hill, se the Metro Rato from airport, you may not climb to the hill,
Stayed 2 nights in Sep 2018