Title: LUXa Charm House by LovelyStay Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # LUXa Charm House by LovelyStay Guesthouse in Sintra, near Pena Palace ## Photo gallery for LUXa Charm House by LovelyStay ![Basic Room, 1 King Bed | Terrace/patio - LUXa Charm House by LovelyStay (Sintra)](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/6642b599.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Basic Room, 1 Double Bed | View from room - LUXa Charm House by LovelyStay (Sintra)](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/0eefc604.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - LUXa Charm House by LovelyStay (Sintra)](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/d6792805.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Room, 1 King Bed with Sofa bed | 1 bedroom, free WiFi, bed sheets - LUXa Charm House by LovelyStay (Sintra)](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/ce5853b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - LUXa Charm House by LovelyStay (Sintra)](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/0f7f7810.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Pena Palace, LUXa Charm House by LovelyStay provides everything you need. Stay connected with free in-room WiFi. ## Reviews 7.0 Good ## Popular amenities - Free Wi-Fi ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=103452670&PinnedHotelID=103452670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=103452670&PinnedHotelID=103452670&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=103452670&PinnedHotelID=103452670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=103452670&PinnedHotelID=103452670&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=103452670&PinnedHotelID=103452670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=103452670&PinnedHotelID=103452670&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=103452670&PinnedHotelID=103452670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=103452670&PinnedHotelID=103452670&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Basic Room, 1 King Bed ![Basic Room, 1 King Bed | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/68a2541b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 King Bed ### Highlights Heating Separate bedroom Private bathroom Hairdryer - 323 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Basic Room, 1 Double Bed ![Basic Room, 1 Double Bed | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/30ab62e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 Double Bed ### Highlights Heating Separate bedroom Private bathroom Hairdryer - 323 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ### View all photos for Basic Room, 1 Double Bed ![Basic Room, 1 Double Bed | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/86f7c419.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 Double Bed ### Highlights Heating Separate bedroom Private bathroom Hairdryer - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Basic Room, 1 Double Bed ![Basic Room, 1 Double Bed | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/c5d08689.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 Double Bed ### Highlights Heating Separate bedroom Private bathroom Hairdryer - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Basic Room, 1 Double Bed ![Basic Room, 1 Double Bed | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/27fd180b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 Double Bed ### Highlights Heating Separate bedroom Private bathroom Hairdryer - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Basic Room, 1 Double Bed ![Basic Room, 1 Double Bed | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/346c18a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 Double Bed ### Highlights Heating Separate bedroom Private bathroom Hairdryer - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Basic Room, 1 Double Bed ![Basic Room, 1 Double Bed | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/5ba2e0a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 Double Bed 8.0 Very good 1 review ### Highlights Heating Separate bedroom Private bathroom Hairdryer - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Basic Room, 1 Double Bed ![Basic Room, 1 Double Bed | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/6bf88ecf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 Double Bed ### Highlights Heating Separate bedroom Private bathroom Hairdryer - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Basic Room, 1 King Bed with Sofa bed ![Basic Room, 1 King Bed with Sofa bed | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/a31850b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 King Bed with Sofa bed ### Highlights Heating Separate bedroom Private bathroom Hairdryer - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Basic Room, 1 King Bed with Sofa bed ![Basic Room, 1 King Bed with Sofa bed | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103460000/103452700/103452670/cd65f584.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 King Bed with Sofa bed ### Highlights Heating Separate bedroom Private bathroom Hairdryer - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLisbon-District-Hotels-LUXa-Charm-House.h103452670.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLisbon-District-Hotels-LUXa-Charm-House.h103452670.Hotel-Information) ## About the area Historic Center, a neighbourhood in Sintra, is home to LUXa Charm House by LovelyStay. Pena Palace and Belém Tower are notable landmarks, and the area's natural beauty can be seen at Carcavelos Beach. Sintra Science Center and TagusPark are also worth visiting. [Visit our Sintra travel guide](https://www.expedia.co.uk/Sintra.dx4694) [View more Guest houses in Lisbon District](https://www.expedia.co.uk/Lisbon-District-Guest-Houses.d178278-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.79582%2C-9.39065&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RPyjdwLyNDzqPCB8_4dL3FXquwo=) Largo Ferreira de Castro 19, Sintra, Lisboa, 2710-007 ### What's nearby - Sao Martinho Church \- 2 min walk \- 0.1 miles - Sintra National Palace \- 3 min walk \- 0.2 miles - Quinta da Regaleira \- 7 min walk \- 0.4 miles - Moorish Castle \- 8 min walk \- 0.5 miles - Pena Palace \- 15 min walk \- 0.8 miles ### Getting around - Sintra Station - 12 min walk - Ribeira de Sintra Tram Stop - 16 min walk - Cascais (CAT) - 51 min drive ### Restaurants - ‪Hamburgueria Da Ferraria - ‬2 min walk - ‪Piriquita - ‬2 min walk - ‪Tascantiga - ‬1 min walk - ‪Bristol Restaurante & Cafeteria - ‬3 min walk - ‪Café Paris - ‬3 min walk ## About this property ### LUXa Charm House by LovelyStay Guest house near Pena Palace LUXa Charm House by LovelyStay provides everything that you need. Stay connected with free in-room WiFi. Room features All guest rooms at LUXa Charm House by LovelyStay offer amenities, such as free WiFi. More conveniences in all rooms include: - Bathrooms with hairdryers and shampoo ## Similar properties ![Superior Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/96000000/95870000/95861600/95861579/04dfca77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quartos - Casas da Biquinha Historic Center - Free Wi-Fi - Air-conditioning - Housekeeping 8.2 Very good 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=95861579&PinnedHotelID=95861579&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Double or Twin Room | Blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/102000000/101400000/101394100/101394067/ecab6556.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Happy Holiday Sintra Santa Maria e São Miguel - Free Wi-Fi - Restaurant 9.6 Exceptional 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=101394067&PinnedHotelID=101394067&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/38000000/37510000/37509900/37509865/02859ce7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa do Vinho Sintra Guest House Historic Center - 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Free Wi-Fi - Housekeeping £47 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=119124577&PinnedHotelID=119124577&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Suite | Exterior](https://images.trvl-media.com/lodging/30000000/29120000/29118300/29118209/3c296c81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa das Hortênsias - Charming Guest House Morelinho - Free Wi-Fi - Air-conditioning - Games room - Breakfast available 9.0 Wonderful 80 reviews £42 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=29118209&PinnedHotelID=29118209&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/76000000/76000000/75990800/75990765/9bb26db5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LUXa Charm House | Quarto 5 | Self Check-in Online Historic Center - Free Wi-Fi - Living/dining area 9.2 Wonderful 7 reviews £62 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=75990765&PinnedHotelID=75990765&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - Virtual front desk ### Accessibility - No lift ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### More - Heating ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance This property doesn't offer after-hours check-in A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 200 per accommodation, per stay - A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Property Registration Number 50745/AL If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as LUXa Charm House Sintra LUXa Charm House Guesthouse LUXa Charm House Guesthouse Sintra ## Frequently asked questions ### Is LUXa Charm House by LovelyStay pet-friendly? ### How much is parking at LUXa Charm House by LovelyStay? ### What time is check-in at LUXa Charm House by LovelyStay? ### What time is check-out at LUXa Charm House by LovelyStay? ### Where is LUXa Charm House by LovelyStay located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## LUXa Charm House by LovelyStay Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 6.8 Amenities ### 6.2 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 13 8 - Good 8 6 - Okay 9 4 - Poor 8 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Toufik 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and safe room in a great location. Although there is no reception but the manager is reachable and helpful. ##### Toufik Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Desiree 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely and comfortable stay in the heart of Sintra. Self check-in was smooth and everything was easy to access, making arrival stress-free. We stayed on the top floor, a climb well worth it for the charming balcony and beautiful view of the Moorish Castle. The room was clean, tidy, and thoughtfully presented, offering a quiet space to unwind after exploring. Its location is excellent, just a short walk from the National Palace and surrounded by great cafés and restaurants. A warm and welcoming guesthouse that offers great value and a peaceful base in one of Portugal’s most enchanting towns. ![](https://a.travel-assets.com/ugc/hotel-reviews/39102b77-98b4-49ff-a587-5b16a51d65d9-1760294021516.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c4f3b107-742b-4c88-a69a-bcc4cf9a0c13-1760294021814.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5b69a142-6acd-467e-9b34-e742ac7f232b-1760294021007.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Desiree Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Eddy 21 Aug 2024 Liked: Cleanliness, staff & service, amenities Great Location ….restaurants all around ##### Eddy Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### olga 15 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is perfectly located in the center with easy access to lots of cafés, restaurants, and attractions. It’s definitely a very charming and Homie Hotel I would definitely recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/6F88BD1ED4448F32CB428FEB16C58F3804DBBB921721049153528.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/20FE9C2F0E93F33CB8B505F97486B7318BD8F6471721049153766.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### olga Stayed 3 nights in Jul 2024 ### 8/10 Good #### Rojarani 20 May 2025 Liked: Cleanliness Disliked: Staff & service, amenities Clean! We had the attic bedroom, which was spacious, very clean, and made for a comfortable stay. The bathroom was tiny and barely had space for one person, but I expected that, as this is an old building with character. It’s a lovely, traditional house with local charm, right in the heart of Sintra, which made the experience feel especially authentic.There was no staff on-site, and when we arrived, the place looked a bit abandoned, giving it an empty and quiet feel—we even wondered if anyone else was staying there. That said, we had a comfortable and pleasant stay. ##### Rojarani Stayed 1 night in May 2025 ### 10/10 Excellent #### Euan 7 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing! LuXa Charm house is absolutely excellent value. Big rooms with en-suites, totally capturing Sintra’s style. Our room had window views to the moorish castle. The only issue is ordering Bolt Taxis or Ubers to the property, at peak times the taxi will not be allowed by the local authorities to stop outside the accommodation, so you will likely have to walk into town for that. Not a big issue at all. ##### Euan Stayed 13 nights in Apr 2025 ### 6/10 Okay #### Peiqun 8 Feb 2025 Liked: Property conditions & facilities The room is clean and well kept, the common area is not clean and disorganized. Free parking in a small parking lot on the other side of the street. ##### Peiqun ### 8/10 Good #### Marc 15 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Great place to stay overnight in Sintra, close to the historic centre. I had some reservations going in because everything was automated on their end. There was no person on site. I had tried to communicate with them, but got no response. So I was feeling stressed about whether everything would work out as promised. When I pre-registered it also appeared as if the hotel was going to double charge me and I ended up having to get in touch with Expedia, but in the end, the billing issue was fine. However, everything went smoothly. We had an access code delivered an hour before check-in for the front door and another code to a small safe where we got our key to the room. The room itself was large and modern and clean, and definitely met our needs. Unfortunately at 2 AM two women in another room got into a massive fight and ended up having the police called in. Though not the hotel’s fault perhaps if they had a staff person there it could have been resolved. I highly recommend that the hotel change their administrative procedure and have a person available on site. ##### Marc Stayed 1 night in Oct 2025 ### 6/10 Okay #### Josje 18 Sept 2025 Disliked: Staff & service #### Faded glory The check in wasn't easy. No one was there, and everything had to be arranged by phone. We were told we still had to pay tourist tax and had to send a copy of our ID cards. Otherwise, we wouldn't receive the code for the room we'd already paid for. We hadn't received an email about this, and it was completely new to us. A very unpleasant start. We ended up paying €4 tourist tax and sending a photo of our ID cards by WhatsApp. Then we received the code of the room, again without any explanation. It turned out you had to get the keys from a safe in the living room. The room was okay. Lovely big bed. Relatively quiet. However, the furniture were very old, with broken parts here and there. Bathing was impossible, as the water stop wasn't there. Showering was possible, but the shower curtain was far too small for the tub. The beds were clean, but the furniture was very dusty, and there was mold on the walls and ceiling. We slept well, as it was quiet and the bed was very comfortable, but we wouldn't go back to this place. ##### Josje Stayed 1 night in Sep 2025 ### 6/10 Okay #### Vanessa 7 Jan 2026 Old style room. Suits the area it's in. ##### Vanessa Stayed 1 night in Jan 2026 ### 10/10 Excellent #### BRUNO MANUEL RODRIGUES 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing room! It had a little private balcony that we were able to enjoy a little coffee and pastel de nata! Everything was clean and the mattress was very comfortable. We hope to come back soon! Thank you! ##### BRUNO MANUEL RODRIGUES Stayed 1 night in Aug 2025 ### 6/10 Okay #### sonia 24 Aug 2025 Disliked: Staff & service, amenities, property conditions & facilities Unable to get WiFi , tried to reach host and they just informed us wouldn’t be availible till the next day. Very remote area and WiFi is a must . Amenities very old, bedding very dirty ##### sonia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### olga 15 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is perfectly located in the center with easy access to lots of cafés, restaurants, and attractions. It’s definitely a very charming and Homie Hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/6F88BD1ED4448F32CB428FEB16C58F3804DBBB921721049153528.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/20FE9C2F0E93F33CB8B505F97486B7318BD8F6471721049153766.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### olga Stayed 3 nights in Jul 2024 ### 4/10 Poor #### Marta 3 Sept 2025 Disliked: Cleanliness, property conditions & facilities Properly is outdated, old, smells bad. The bathroom stunk so bad the toilet seat was broken, the toilet paper holder was missing the shower curtain on the bottom was black very dirty. The ceiling in room 9 is so low my family kept bumping their heads. I would not recommend, pictures are deceiving looks nothing like it in person. The only thing that’s great is the location. ##### Marta Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Verified traveller 19 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort the room is clean but lighting is too dim, the air circulation is not great so the room does not smell good although the hotel changed new bed sheets. This place is only good for the location. No reception except virtual communication. ##### Verified traveller Stayed 2 nights in May 2025 ### 10/10 Excellent #### ALAIN J 9 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent area. It is a virtual staff online. Only we could see the cleaning staff there. ##### ALAIN J Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Krista 12 Aug 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Disappointed I travel a lot and I love old accommodations, but this really felt like false advertising. The photos online did not give an accurate depiction of the hotel. I stayed in room 6 which featured a beautiful canopy bed that I thought my daughter would love. There was no canopy, just bed posts. Beware that there is absolutely no staff on site. The entrance is a dingy dark living room space with no one to assist. The stairways are steep and the doorways are extremely narrow. Very small bathroom with no counter space and a hand-held shower head only. No refrigerator. Please see my photos and decide for yourself. There are many other lovely places to stay in Sintra. ![Photo from website versus reality. Very disappointing. ](https://a.travel-assets.com/ugc/hotel-reviews/d69b5a12-22a6-411a-bd5a-aeadbd861c92-1755036432787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Are you kidding? This was my one and only pillow!](https://a.travel-assets.com/ugc/hotel-reviews/a623a49c-d88d-4c4d-9bbb-32f561bd93f2-1755036436711.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Crappy wall paper.](https://a.travel-assets.com/ugc/hotel-reviews/079908ed-c38e-465c-9b77-571146245d36-1755036437472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom is small. Hand held shower only.](https://a.travel-assets.com/ugc/hotel-reviews/c9a145c9-f457-4f93-8cf7-1f89ac27128b-1755036437630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Krista Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Stephen 17 Sept 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities A well located but somewhat old and rundown hotel that has a remote virtual check in process with no actual staff at property. It is really only a bed to sleep in and a bathroom with no kitchen or refrigeration facilities at all. Rooms are hot with not even a fan. Good luck if issues arise as you will be dealing with someone remotely via text exchanges. Would not utilise this property again. ##### Stephen Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Lynette 19 Aug 2024 Disliked: Staff & service I hesitate to recommend this place. There are no amenities at all. Nothing in the kitchen not even a kettle or fridge. The entrance has a coded lock which does not always work I rescued other guests as I was leaving and had to be rescued myself.Access was also difficult because the managing agent had failed to send the paperwork.Eventually sorted by phoning them but it was a stressful process ##### Lynette Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Gloria 16 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Se escucha Adsolutamente todo, habitaciones, conversaciones, la calle, las puertas. Está muy mal conservado y descuidado, el mobiliario está destrozado, los tejidos están añejos y desgastados. El baño no tenía ni azulejos, la cortina llena de moho, polvo en las lámparas y no voy a seguir porque no acabo. Encima me tocó unas niñatas en la habitación de arriba que vino hasta la GNR porque no podíamos dormir del escándalo, golpes y gritos. Así desde la una de la madrugada hasta las tres. Vamos…para repetir ##### Gloria Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Etienne 25 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Les photos sont très loin de la réalité. ##### Etienne Stayed 1 night in Sep 2025 ### 4/10 Poor #### Kauana 23 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Atendimento ruim, lugar sujo e desorganizado, móveis quebrados, muito diferente das fotos do site ##### Kauana Stayed 1 night in Aug 2025 ### 8/10 Good #### Frederik Tor 17 Sept 2025 Disliked: Cleanliness Meget sjovt og hyggeligt sted. De var behjælpelige med bagage. Dog var vores bad både utæt og afløbet var tilstoppet, hvilket de ikke var så hjælpsomme med. ##### Frederik Tor Stayed 1 night in Sep 2025 ### 8/10 Good #### amalia 16 Sept 2025 Posizione ideale ##### amalia Stayed 1 night in Sep 2025 ### 8/10 Good #### Xenia 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bei Fragen oder Problemen war das Personal bzw. Gastgeber leicht und schnell zu erreichen und es wurde sich sofort gekümmert. Das Bett war etwas hart für uns aber kein großer Punkt der negativ war. Die Umgebung ist perfekt für Touristen, denn man ist am perfekten Touristen Hotspot wenn man die Haustür verlässt. Eine kleine Einkaufsmöglichkeit ist direkt vor Ort keine 50m entfernt. Perfekt für die eigene Verpflegung sind die Restaurants die in einer Vielzahl innerhalb 1 Minute zu erreichen sind. ##### Xenia Stayed 6 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [InterContinental Lisbon by IHG](https://www.expedia.co.uk/Lisbon-District-Hotels-InterContinental-Lisbon.h54350.Hotel-Information) > > [EPIC SANA Lisboa Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-EPIC-SANA-Lisboa-Hotel.h5998255.Hotel-Information) > > [ Dalma Old Town Suites](https://www.expedia.co.uk/Lisbon-District-Hotels-Dalma-Old-Town-Suites.h18948720.Hotel-Information) > > [Hotel Real Palacio](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Real-Palacio.h1114251.Hotel-Information) > > [Penha Longa Resort](https://www.expedia.co.uk/Lisbon-District-Hotels-Penha-Longa-Resort.h12982.Hotel-Information) > > [AlmaLusa Baixa & Chiado](https://www.expedia.co.uk/Lisbon-District-Hotels-AlmaLusa-Baixa-Chiado.h13330971.Hotel-Information) > > [Mama Shelter Lisboa ](https://www.expedia.co.uk/Lisbon-District-Hotels-Mama-Lisboa.h69863295.Hotel-Information) > > [Lumen Hotel & The Lisbon Light Show](https://www.expedia.co.uk/Lisbon-District-Hotels-Lumen-Lisboa-Hotel.h66889014.Hotel-Information) > > [Dear Lisbon - Gallery House](https://www.expedia.co.uk/Lisbon-District-Hotels-Dear-Lisbon-Gallery-House.h20174674.Hotel-Information) > > [Hotel Mundial](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Mundial.h527390.Hotel-Information) > > [Room00 Lisboa Hostel](https://www.expedia.co.uk/Lisbon-District-Hotels-Bluesock-Hostels-Lisboa.h34168723.Hotel-Information) > > [Moxy Lisbon City](https://www.expedia.co.uk/Lisbon-District-Hotels-Moxy-Lisbon-City.h54790545.Hotel-Information) > > [Hotel da Baixa](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Da-Baixa.h22240862.Hotel-Information) > > [Boemio FLH Hotels](https://www.expedia.co.uk/Lisbon-District-Hotels-Boemio-FLH-Hotels.h88650018.Hotel-Information) > > [Altis Avenida Hotel, member of Preferred Hotels & Resorts](https://www.expedia.co.uk/Lisbon-District-Hotels-Altis-Avenida-Hotel.h3385814.Hotel-Information) > > [My Story Hotel Augusta](https://www.expedia.co.uk/Lisbon-District-Hotels-My-Story-Hotel-Augusta.h33222728.Hotel-Information) > > [The Editory Riverside Hotel, an Historic Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-The-Editory-Riverside-Hotel.h73107642.Hotel-Information) > > [Valverde Lisboa Hotel & Garden - Relais & Châteaux](https://www.expedia.co.uk/Lisbon-District-Hotels-Valverde-Hotel.h8392275.Hotel-Information) > > [Hotel Príncipe Real](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Principe-Real.h176950.Hotel-Information) > > [Pestana Sintra Golf Conference & Spa Resort](https://www.expedia.co.uk/Lisbon-District-Hotels-Pestana-Sintra-Golf-Conference-Spa-Resort.h1030008.Hotel-Information) > > [H10 Duque de Loulé](https://www.expedia.co.uk/Lisbon-District-Hotels-H10-Duque-De-Loule.h10360045.Hotel-Information) > > [EPIC SANA Marques Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-EPIC-SANA-Marques-Hotel.h1108961.Hotel-Information) > > [Luster Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-Luster-Hotel.h89382949.Hotel-Information) > > [Iberostar Selection Lisboa](https://www.expedia.co.uk/Lisbon-District-Hotels-Iberostar-Selection-Lisboa.h19444577.Hotel-Information) > > [Palácio das Especiarias](https://www.expedia.co.uk/Lisbon-District-Hotels-Palacio-Das-Especiarias.h18254528.Hotel-Information) > > [Corinthia Lisbon](https://www.expedia.co.uk/Lisbon-District-Hotels-Corinthia-Lisbon.h4014.Hotel-Information) > > [Browns Central Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-Browns-Central-Hotel.h8717258.Hotel-Information) > > [My Story Hotel Tejo](https://www.expedia.co.uk/Lisbon-District-Hotels-My-Story-Hotel-Tejo.h3848265.Hotel-Information) > > [ Jupiter Lisboa Hotel – Rooftop & Spa](https://www.expedia.co.uk/Lisbon-District-Hotels-Jupiter-Lisboa-Hotel.h9329321.Hotel-Information) ---