The positive, the gym is nice, lighting a bit dingy. The exercise balls are all low on air and need to be cleaned. The exercise mats need to be cleaned. There are no towels in the gym. Especially during Covid time a must. The rooms desperately need renovation! They are not up to current standards. The shower enclosure does not offer enough coverage, bathroom floor is a lake when you finish showering. Had to pull the plug completely out of the tub drain otherwise the bathtub would fill up when showering. I did not use the supplied shampoo, conditioner & body gel. I am health conscious so I watch the sodium Laurel Sulfate & other toxins in generic brands.
The rooftop has nice views. The room service delivery & removal of cart were quick but the food was not good. Strange flavors. I had penne pesto. It did not taste like a true pesto.
The scrambled eggs at breakfast tasted bitter everyday. I do not know what caused the unusual flavor. The other breakfast items were fine but no blueberries ore other berries offered for musli or cereals. The tea quality as seems everywhere in Portugal is "Basic" Lipton... Not up to par at all for me. I drink only organic tea in non-toxic tea bags. The heat from steeping the tea bag leaches toxins from the cheap tea brands into the tea you drink.
The staff at the hotel were helpful and friendly. I was offered a different room because the 4th floor room was depressing, old like a dungeon. 7th floor brighter & ok. Thank you!