4/5 Good
James
Travelled with group
7 Sep 2020
Good value & view. Nightmare check in.
The apartment itself was ok; great view but a bit run down (shower head was broken) & not as clean as it could be.
They are lying about the property being vacant for 48 hours prior as we saw the previous guests check out of our room on the day we arrived.
However the worst thing was the check in process. It was a nightmare.
We knew it was a remote check in where we would receive a door code but we had no communication leading up to our arrival. On the day of arrival it took hours to even get anyone on the phone. We had asked for early check in but this didn’t happen. We had also asked for the bed to be made up - they were still doing this after we checked in, so clearly unprepared.
Stayed 2 nights in Sep 2020