Suite, Balcony (Imperial) | Premium bedding, in-room safe, free WiFi, bed sheets
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Reviews of Casa do Príncipe

4 out of 5
Casa do Príncipe
Praça do Principe Real 23, 1st Floor, Lisbon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 337 out of 542 reviews" "
Rating 8 - Good. 142 out of 542 reviews" "
Rating 6 - Okay. 39 out of 542 reviews" "
Rating 4 - Poor. 14 out of 542 reviews" "
Rating 2 - Terrible. 10 out of 542 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emilie, Palatine

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fabulous with historic charm. Centrally located and very walkable
Stayed 2 nights in Apr 2024

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in the heart of Principe Real was wonderful. The hotel was charming and offered a wonderful light breakfast daily. The rooms were stunning and our room had beautiful floor to ceiling windows that opened and overlooked the street. There is a lovely park with coffee spots and vendors and music and a restaurant right across the street which we loved! Would definitely recommend!
Stayed 6 nights in Apr 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic room Pedro V! Great clean private space. Staff were exceptional people . Helped with every need. Breakfast was substantial and good.
Stayed 3 nights in Apr 2024
Response from Casa do Príncipe on 27 Apr 2024
Dear Shirley, Thank you for your recent stay and for giving us an amazing review.We are pleased to read that overall you had a good experience, it was a pleasure!Casa do Principe will be thrilled to receive you in a near future! Warm Regards from Casa do Principe team

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to enjoy the best of Lisbon. The classic building was beautiful and walkable to so much! Definitely stay here!
Stayed 3 nights in Apr 2024
Response from Casa do Príncipe on 27 Apr 2024
Dear MattThank you for your recent stay and for giving us an amazing review.We are pleased to read that overall you had a good experience, it was a pleasure!Casa do Principe will be thrilled to receive you in a near future! Warm Regards from Casa do Principe team

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and had character, but could use some sprucing up (broken tiles, etc). The biggest issue was that the mini fridge did not work (and smelled moldy). Good area, friendly staff. Mediocre breakfast with great fresh OJ. Note: I booked a taxi (to the airport) through the hotel. I was told it was €35 cash. Arrive at the airport and driver had no change. None. So I gave her a 50 and received nothing back. What if I’d only had 100 euro bill? You need to advise your guests of this or speak with the taxi service.
Stayed 2 nights in Apr 2024

8/10 Good

Rory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming place to stay with beautiful rooms and good attention to detail. Relaxed and pleasant staff, very nice breakfasts.
Stayed 3 nights in Apr 2024
Response from Casa do Príncipe on 27 Apr 2024
Dear Rory,Thank you for your recent stay and for giving us an amazing review.We are pleased to read that overall you had a good experience, it was a pleasure!Casa do Principe will be thrilled to receive you in a near future! Warm Regards from Casa do Principe team

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel avec des chambres immense et plafond très haut
Stayed 2 nights in Apr 2024
Response from Casa do Príncipe on 22 Apr 2024
Dear Eric,Thank you for your comments!Warmest regards,

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet for being right on a busy street. It’s on a steep hill but it just a couple of blocks from a park with spectacular city views.
Stayed 1 night in Apr 2024
Response from Casa do Príncipe on 22 Apr 2024
Dear arlene,Thank you for your comments!Warmest regards,

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quirky hotel
Stayed 1 night in Apr 2024
Response from Casa do Príncipe on 10 Apr 2024
Dear Peter,Thank you for your comments!Regards,

10/10 Excellent

robin, Bracebridge

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the whole experience. Great neighborhood!
Stayed 2 nights in Apr 2024
Response from Casa do Príncipe on 8 Apr 2024
Dear Robin.Thank you for your comments.Warmest regards,

8/10 Good

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay and staff were very helpful and friendly. Great location, walking distance to bars and restaurants as well as the city centre. Room just needs a little tlc, especially the bathroom.
Stayed 3 nights in Apr 2024
Response from Casa do Príncipe on 8 Apr 2024
Dear Marcus.Thank you for your comments.Warmest regards,

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Casa do Príncipe on 9 Apr 2024
Dear Jonathan,Thank you for your evaluation.Warmest regard

10/10 Excellent

Laura Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building, in a great location for walking into the city and surrounding areas, metro is close by. Room was Beautiful and facing the park, couldn't hear much noise from the road. Breakfast was lovely each morning, the breakfast room was small and a bit cramped when tables were full but it was manageable. Would definitely stay again.
Stayed 3 nights in Mar 2024
Response from Casa do Príncipe on 8 Apr 2024
Dear Laura,Thank you for your comments.Warmest regards,

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, very friendly and helpful. The room was very comfortable and the included breakfast was plentiful allowing us to get a quick start to our day.
Stayed 1 night in Mar 2024
Response from Casa do Príncipe on 9 Apr 2024
Dear Florence,Thank you for your comments.Warmest regards

10/10 Excellent

Robert Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Casa do Príncipe on 25 Mar 2024
Dear Robert,Thank your for your feed-back!Warmest regards,

10/10 Excellent

Edward Duncan

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Amazing location, in the heart of the party central. Amazing restaurant around. Staff very friendly … would definitely recommend this property as it is perfectly located.
Stayed 3 nights in Mar 2024
Response from c on 25 Mar 2024
Dear Edward,Thank your for your feed-back!Warmest regards,

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
The location, directly across the from the park, was fantastic.
Stayed 4 nights in Mar 2024
Response from Casa do Príncipe on 8 Apr 2024
Dear Andrew.Thank you for your comments.Warmest regards,

10/10 Excellent

kevin lee

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic rooms,big and airy with plenty of natural light, staff were all excellent polite and helpful. Would definatley stay again
Stayed 4 nights in Mar 2024
Response from Casa do Príncipe on 25 Mar 2024
Dear Kevin,Thank your for your feed-back!Warmest regards,

2/10 Terrible

Maria Cornelia

Travelled with group
Disliked: Staff & service, property conditions & facilities
dirty bathroom, very rude receptionist. rooms that would require renovation. breakfast where you have nothing to choose to eat. I don't recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Joline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Casa do Príncipe on 7 Mar 2024
Dear Joline,Thank you for your feed back.Hope to see you again!Regards

10/10 Excellent

Deidre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful and would definitely stay here again. The location was great and the space was unique.
Stayed 6 nights in Feb 2024
Response from Casa do Príncipe on 7 Mar 2024
Dear Joline,Thank you for your feed back.Hope to see you again!Regards

8/10 Good

Karla

Liked: Cleanliness, staff & service
Disliked: Amenities
I really liked that it is princess/prince themed. That is the main reason why I booked it. The breakfast was fine. I wished it had lunch and dinner. And a place to bring groceries if one wants to cook and or put food from the restaurants and eat it later. A fridge, stove, and a place to do laundry would have been great. There was also a lot of really noisy construction going on. I did not like that at all. I also needed to get refunded because I had an emergency at the apartment I already booked prior to booking the stay. The water boiler broke and I did not know when it would have been fixed but it was fixed like 2 -3 days prior of me staying at the hotel. Super furious they would not let me cancel it due to an emergency and it is no longer needed.
Stayed 4 nights in Feb 2024
Response from Casa do Príncipe on 28 Feb 2024
Dear Karla,Greetings from Casa do PrincipeWe are sorry you didn't had the best experience with us!We are a Bed & Breakfast not an apartment so you are talking about a different concept. The water bolier you are speaking is the one mentioned in the apartment you booked and not in our place. Last but not least, we offered you a change of rooms which you accepted.Warm regards

10/10 Excellent

Udi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Casa do Príncipe on 7 Mar 2024
Dear Udi,Thank you for your feedback!Warmest regards

6/10 Okay

Crina, MALAHIDE

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First it was sold as Hotel, it’s not a hotel, it’s less than a B&B. No garden at all, building under renovation with all heavy machinery work extremely noisy and stressful. Extremely poor breakfast, same cheese and same unhealthy processed meet for the whole week. The staff seen that I bought my own breakfast after 2 nd day. No reception at all, a desk between 2 rooms. Extremely noisy wooden floors, people walked on the floor above till 01:28 am with heavy heels .. corridor lights coming under the door and on the sides of the door at 6 am. From 6 am it was like I had a light in my room, woke me up every single morning.. terrible stay, I feel sorry for the wonderful staff , Antonio specially is a great staff , very very helpful. The so called reception desk was next to my door, the lady receptionist was coughing and cleared her throat every few minutes every morning she was on duty.. construction machineries from 7 am, corridor lights around door into my room from 06:05 am .. horrible stay .
Stayed 7 nights in Feb 2024
Response from Casa do Príncipe on 7 Mar 2024
Dear Crina,We are sorry to know that this was not what you expected.We are a Bed & Breakfast and not an Hotel, that makes all the difference, and that is written in all platfforms. Casa do Principe is located on the first floor of a 19th century building, so of course the mantenance and constructions are different.The building next to us is on contruction but due to Portuguese law we can not due anything about it, since they wok on working hours and we are in the city center.Last but not least, it was a pleasure for us making you a surprise free upgrade during your stay, since you made the reservation for an Historic Room, and we put you in a Premium Room with a private balcony .Warmest regards,

10/10 Excellent

Rick, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place and well maintained. But what stands out the most is the staff. They were very kind and professional.
Stayed 12 nights in Dec 2023
Response from Casa do Príncipe on 28 Jan 2024
Dear Rick,Thank you for taking the time to leave us such a great review regarding your stay with us!We are thrilled that you enjoyed your experience with us. Please rest assured that your kind words have been shared with all of the team members.Warm regards from the team

8/10 Good

Nerva

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance was not clean, no light at first when open the main door. No one available to welcome us. It was a bit scary. The property owner could add an automatic light at the entrance and have a sign to indicate guest where to go. Add more towels to the room. Have a more variety of breakfast. They serve the same thing every morning.
Stayed 4 nights in Dec 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Casa do Príncipe on 9 Dec 2023
Dear Alice,Thank you for your fantastic review!We hope we can meet you another time in a near future!Warm regards,Casa do Principe

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private hideaway , large bedroom.
Stayed 4 nights in Nov 2023
Response from Casa do Príncipe on 3 Dec 2023
Dear Rachel,Thank you so much for your review!We're looking forward to welcome you again!Kind regards,Casa do Principe

8/10 Good

Susan

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Casa do Príncipe on 3 Dec 2023
Dear Susan,Thank you so much for your review!We're looking forward to welcome you again!Kind regards,Casa do Principe

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurants close
There is ongoing construction next door that made it quite noisy. There was nothing the hotel could do about it. Need a comfortable chair in the room.
Stayed 4 nights in Nov 2023
Response from Casa do Príncipe on 3 Dec 2023
Dear WendyThank you so much for your review! We're sorry about the situation while you stayed.We're looking forward to welcome you again!Kind regards,Casa do Principe

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Casa do Príncipe on 13 Nov 2023
Dear Philipp,Thank you so much for the marvelous review on behalf of us! We wish to meet you once again in a near future!Warmest regards from all the team,Casa do Principe

4/10 Poor

MAHSATI

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room featured on the website has nothing to do with the room you actually get. Pure bait and switch. Gross mis-representation. You think you're getting a large room filled with light and a huge bed and instead your room has a bathroom built right in the room, literally carved out of the corner which leaves inches on either side of the bed. I also got bitten by bed bugs!!!!!
Stayed 1 night in Oct 2023
Response from Casa do Príncipe on 9 Nov 2023
Dear Mahsati,Sorry to hear that this was not what you thought it would be, but you did not even stay with us on this reservation it was a no show.You stayed one week before this, and you already made your comment with our respond. But as explain you before, we are a Bed&Brekfast not an Hotel and we have 4 types of rooms, you made a reservation for an Historic one (the smallest cathegory). As you can see when you made the reservation there are different types of rooms, the default image says "Imperial Suite" and you have reserved an Historic one, so of course is smaller.Warnest regards

10/10 Excellent

Rosalia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
B&B was a quaint room in an old building. Few steps to navigate with suitcases. Room was clean, breakfast was simple continental, coffee delicious.
Stayed 2 nights in Oct 2023
Response from Casa do Príncipe on 10 Nov 2023
Dear Rosalia,Thank you for your feed back!Warmest regards

6/10 Okay

paul

Liked: Cleanliness, staff & service
Disliked: Room comfort
Mixed Feelings
Was not readily apparent the hotel check in was up one floor. Need better signage or email. Things we’re a bit worn- holes in bathrobe, fabrics stained. Biggest issue was the jackhammer demolition which was on the other side of our wall. 8:15-5:30. Unbelievable. Wish we were notified. Probably would have stayed elsewhere. Excellent location
Stayed 3 nights in Oct 2023
Response from Casa do Príncipe on 1 Nov 2023
Dear Paul,Thank you for your time on writting the review, We're sorry you didn't had the best experience with us. We are going to inform the manager about this. Regarding the noise, unfortunately we can't do anything about it. Legally in our country companies are allowed to do it during that schedule and it does not happen everyday everytime. We hope we can receive you another time.Warm regards

4/10 Poor

Aisha, Fayetteville

Travelled with family
Liked: Cleanliness, staff & service
The property was conveniently located near dining locations. Not convenient to public transportation, but Uber readily available.
Stayed 4 nights in Oct 2023
Response from Casa do Príncipe on 1 Nov 2023
Dear Aisha,Thank you for your review regarding our B&B!Outside our location you can find the Tram 24E or the Bus 758 (both taking you to the old city and bring back).Warm regards

2/10 Terrible

MAHSATI

Travelled with family
Disliked: Amenities
False advertisement! Do not stay here.
Stayed 1 night in Oct 2023
Response from Casa do Príncipe on 25 Oct 2023
Dear Mahsati,We're sorry we did not met your expectations. Please note that the room booked was an historic room and not the imperial suite. When you book make sure you see the rooms before the final step. The image that you saw was the default image.Once again we're sorry and we hope we can receive you another time.Warm regards

4/10 Poor

Mrs Julie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Casa do Príncipe on 10 Nov 2023
Dear Julie,,Thank you for your feed back!Warmest regards

10/10 Excellent

Matania

Stayed 1 night in Oct 2023
Response from Casa do Príncipe on 10 Nov 2023
Dear Matania,Thank you for your beedback!Warmest regards

6/10 Okay

Ashley

Stayed 2 nights in Oct 2023
Response from Casa do Príncipe on 10 Nov 2023
Dear Ashley,Thank you for your feed back!Warmest regards

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the surrounding area and the friendly staff!!
Stayed 1 night in Oct 2023
Response from Casa do Príncipe on 14 Oct 2023
Dear Shannon,Thank you for your comments!We hope to see you again.Warmest regards

10/10 Excellent

Eleyn, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great service. Centrally located. Loved it!
Stayed 4 nights in Oct 2023
Response from Casa do Príncipe on 10 Oct 2023
Dear Eleyn,Thank you for your feed back!Regards,

8/10 Good

Rosita

Stayed 6 nights in Sep 2023
Response from Casa do Príncipe on 10 Nov 2023
Dear Rosita,Thank you for your feed back!Warmest regards

10/10 Excellent

Mintrue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Quiet room, only if you have one at the back, not facing the street. Breakfast was included. Friendly and helpful staff. Room very clean and bed comfortable. Building is old, but historic.
Stayed 2 nights in Oct 2023
Response from ca on 10 Oct 2023
Dear Mintrue,Thank you for your feed back!Regards,

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get to, lots of interesting shops and wonderful restaurants and bars. The property has tons of character and Rodrigo was very welcoming and helpful. Would stay there again.
Stayed 1 night in Oct 2023
Response from Casa do Príncipe on 10 Oct 2023
Dear Jane,Thank you for your feed back!Regards,

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely, quiet pension in a great location in Lisbon with a traditional European breakfast.
Room
Room description
Stayed 2 nights in Oct 2023
Response from Casa do Príncipe on 7 Oct 2023
Dear Jennifer, Thank you so much for yout kind words! We're trully happy you enjoyed your stay with us and we hope we can meet you again in a near future!Warm regardsCasa do Principe team

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay walking distance to all the fun and food
Stayed 1 night in Oct 2023
Response from Casa do Príncipe on 7 Oct 2023
Dear Jeff, Thank you so much for yout kind words! We're trully happy you enjoyed your stay with us and we hope we can meet you again in a near future!Warm regardsCasa do Principe team

8/10 Good

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Casa do Príncipe on 7 Oct 2023
Dear Zach,We're trully happy you enjoyed your stay with us and we hope we can meet you again in a near future!Warm regardsCasa do Principe team

10/10 Excellent

Marie-Josee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights in the lovely Royal Wedding Room. High ceilings, original floors and molding, Romeo & Juliette balcony with view on the park, very comfortable bed, fresh and generous breakfast, lovely staff, really, the only thing I can mention is the room being next to the breakfast area, it can get a little noisy in the morning. Nothing to stop us from enjoying our stay though!
Stayed 2 nights in Sep 2023
Response from Casa do Príncipe on 2 Oct 2023
Dear Marie Josee,Thank you for your kind words!We hope to see you again!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore Lisbon.
Response from Casa do Príncipe on 2 Oct 2023
Dear James,Thank you for your feedback!Regards

8/10 Good

Muriel, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction started at 8 am , just picked the wrong time to go l guess
Stayed 1 night in Sep 2023
Response from Casa do Príncipe on 27 Sept 2023
Dear Muriel,Thank you so much for your comment. Unfortunately the construction is in the building next door, nothung related to us. For that reason we can't do anything.We're sorry for the incovenience that this caused you.Warm regardsCasa do Principe