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"This Hotel was very clean, staff were very friendly and polite, the restaurant food was excellent and the service was great."

"It was super easy to check in and the room was perfect and clean. Staff was very friendly."

"Great resort, clean and modern. "

"Super excellent lo unico es k se ocupan mas vans dd transporte. Pasan muy lento. Pero de hay en fuera 10/10"

"The resort was clean overall minus Mexico’s seaweed problem, no one was at the beach. The rooms were clean (cleaned everyday) and staff were helpful but can get busy. Making reservations at the few restaurants can be a hassle as they fill up quickly, sometimes calling the front desk with no answer is a pain. I suggest walking down to the front desk as soon as you can to make reservations (8:30-3pm). Room service is definitely better with a $10 charge per service but you can order as much as you want. In my experience the food at resorts in Mexico are nothing to rave about but that is not a knock to Sinsera itself. It’s definitely geared towards kids even though there is an adults side. Overall I’d give it a 6/10 (2 adults and 3 children point of view). I’d return with as family but not as a couple. "

"Staff was wonderful and the landscaping was amazing. The fire and ice show was great. "

"No water for showers and toilet flushing from 11pm to 6 am the next morning. The pool was a big slimy mess and closed. Chicken "

"Fabulous staff, excellent food, great environment. Will definitely return!"

"We loved this resort !!!! "