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"Hard bed,cold room,food terrible. it's a shame because it's a nice place Anthony was very understanding to the reasons i left after three days kind regards a.j.elliott "

"Do not get put in rm 237. The pool pump keeps you awake all night and to make it worse recemption knows about it ???? Forget the bar for meals. I was forgotten the first night, over an hour for fish and chips and onky got them because i went back up to the bar and asked where it was. Second night they did the same to someone else but got meal wrong as well. He asked for his money back. But they then tried to give me his dinner that had sat on the bar for 5 mins. I hadnt even sat down when they tried to serve it me. The barstaff even argued with me whrn i refused it. Fawlty towers. I got a garage sandwich the next night to be safe ! The hotel room was great when i got moved. Very comfortable and gym, pool etc great. With nice staff. "

"Enjoyed the pool area and good food in bar & restaurant Indian food also served in Restaurant very tasty & good choice."

"Just stayed overnight, but was ideal for what we wanted."

"5 star all round"

"Cleaners every 3 days but room was clean. Not always hot water. Road noise. "

"Excellent gem of a hotel. Clean, comfortable and good service. Would definitely return "

"When we arrived the outside looked like it needed a little bit of TLC but once we got inside could not fault it. We are four married ladies that just wanted a weekend away to chill, unwind with a bit of retail therapy thrown in. This hotel was perfect for that. We stayed in a spacious room with 4 single beds. Staff were lovely. Food was delicious and reasonably priced. And to top it off we were a 5-10 cab ride away from Ashford designer outlet. Would definitely recommend and will definitely be staying there again."

"Clean rooms, good food. "