The check in was late, the room was not ready ,full of flies no towels, soap, floors not cleaned until we get there and they bring towels and soap, the ladies in the the house keeping team apologize for the inconvenience and help with cleaning and the replacement of towels soap, the locks on the doors do not work correctly, electronic key cards mostly do not work, we can't see a big gap in the door, the door doesn't feel safe, the door in the bathroom was broken and do not close at all.