Lobby

Reviews of Quality Inn

2 out of 5
Quality Inn
890 Ross Pl, Lavonia, GA

Reviews

6.4
Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 4 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room
Stayed 1 night in May 2024
Response from Quality Inn Lavonia Management on 17 May 2024
Randall, thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

10/10 Excellent

Gregory, Collins

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire facility was clean and comfortable.Beds were super soft.Could use some better breakfast options though
Stayed 1 night in Apr 2024
Response from Quality Inn Lavonia Management on 17 May 2024
Gregory, thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us and we are planning on adding more options to our breakfast. Gregory, we're thrilled to have contributed to your memorable experience and we look forward to welcoming you back for another exceptional stay.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Favorably impressed with the outside and inside.
Stayed 1 night in Apr 2024
Response from Quality Inn Lavonia Management on 17 May 2024
Roger, your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mitch on 31 Jan 2024
Thank you for sharing your experience with us! We are so pleased to hear that you enjoyed your stay.We look forward to welcoming you back again soon!

4/10 Poor

Clifford

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Outside the room door, major renovations leaving halls and entries very dirty and dusty. No amenities. Not even tissues in the room!
Stayed 1 night in Nov 2023

4/10 Poor

Ramona

Travelled with group
Liked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Damarich

Disliked: Staff & service
Stayed 7 nights in Sep 2023

4/10 Poor

Mahoganee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

William

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I did not like anything! This hotel needs to be torn down and rebuilt. It is dirty, filled with roaches, and desperately needs refurbishing. The air conditioning did not work. The TV did not work. Towels were yellowed and stained. None of the employees could speak English well enough to communicate. Very poor experience.
Stayed 1 night in Aug 2023

4/10 Poor

Fabiana

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Aug 2023