4 outdoor pools, pool loungers
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Reviews of Atlantis Las Lomas

3 out of 5
Atlantis Las Lomas
Calle C/ Tinguatón, 7, Puerto del Carmen, Tías, Lanzarote

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 132 reviews" "
Rating 8 - Good. 58 out of 132 reviews" "
Rating 6 - Okay. 24 out of 132 reviews" "
Rating 4 - Poor. 5 out of 132 reviews" "
Rating 2 - Terrible. 2 out of 132 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, 1 bed apartment with Pool & sea view. There is a selection of studio, 1 bed & 2 bed apartments- some of which I have been told have been refurbished with a new walk in shower. 6pools situated around the complex with an additional restaurant (which was closed during our stay), kids small play area and pool tables. Staff were friendly- especially Danny, he was a great host! Evening entertainment & special Food nights. The Food very nice, plenty drink options and both reasonably priced. There was a shop 2 min walk outside the apartments which has a great selection of local and international foods/products. A further 5 mins down the road onto the strip of PDC, with plenty to see and do on the 2 mile stretch which all over looks the lovely, sandy beach. there is a slight hill ( cardiac some call it) down to the strip, this is manageable either slow & steady or a for a workout. I would recommend these apartments for location, amenities, price and for our overall experience of Lanzarote. We have booked again for the summer and can’t wait to go back with our family.
Stayed 4 nights in Mar 2024
Response from Jenny - Reservations on 9 Apr 2024
Good eveningMany thanks for taking the time to relay your such very positve comments, and praise to us, we appreciate it very much, and look forward to seeing you again in the summer.Kind regards .

8/10 Good

Lorraine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was really clean and tidy the staff were pleasant..the only downside side it was at the top of a steep hill
Stayed 7 nights in Feb 2024
Response from Jenny - Reservations. on 9 Apr 2024
Many thanks for taking the time to relay your comments, much appreciated.Regards

8/10 Good

Darren

Liked: Cleanliness, room comfort
Back to the Atlantis
Stayed several times before. Excellent location. Nice room. Lovely pools. Friendly staff. No Aircon but not needed in January lol.
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff,very clean apartments.Close to restaurants.
Stayed 9 nights in Nov 2023
Response from Jenny - Reservations on 24 Nov 2023
Many thanks for your very positive comments.

10/10 Excellent

Nathan

Stayed 7 nights in Aug 2023

6/10 Okay

Joe

Stayed 7 nights in Jun 2023
Response from Jenny - Reservations on 15 Jul 2023
Many thanks for your valued feedback.

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
8 day break
Very welcoming, friendly staff, beautifully clean, exceptional pools
Handy for the pool
Stayed 9 nights in May 2023
Response from Jenny - Reservations on 15 Jul 2023
Many thanks for your positve feedback.

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, room comfort
Stayed 14 nights in May 2023
Response from Jenny - Reservations on 15 Jul 2023
Many thanks for your feedback.

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
The good bits, room updated, and clean. Pool area looked dated, bar expensive, receptionist miserable. Up on cardiac hill, for this reason, despite being fit and healthy, would not book again. Also a massive complex, we were right on the edge, which suited us as quiet and away from the hustle and bustle. Too big for us
Stayed 4 nights in Mar 2023
Response from Jenny - Reservations on 29 Mar 2023
Thankyou for taking the time for your feedbackRegards

6/10 Okay

Graham

Liked: Cleanliness
Disliked: Room comfort
Our stay in Atlantis Las lomas
We went in late february. Complex was fine but rooms were cold and damp at night time. No air conditioning so rooms will be cold in winter and too hot in summer. Staff at the bar were nice.
Stayed 10 nights in Feb 2023
Response from Jenny - Reservations on 29 Mar 2023
Many thanks for taking your time for feedback. Much appreciated.Regards

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, amenities
Clean tidy and central location
Stayed 10 nights in Feb 2023
Response from Jenny - Reservations on 16 Feb 2023
Many thanks for taking your time for feedback, much appreciated.Regards

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Jenny - Reservations on 29 Mar 2023
Many thanks for your feedbackRegards

8/10 Good

Fiona

Travelled with group
Liked: Cleanliness
Great location, basic apartment but clean
I like Atlantis los lomas. Basic but clean & a good location
Stayed 9 nights in Jan 2023
Response from Jenny - Reservations on 16 Feb 2023
Many thanks for your feedbackRegards

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stylish apartments, recently renovated and clean
Stayed 4 nights in Jan 2023
Response from Jenny - Reservations on 16 Feb 2023
Many thanks for your feedback.Regards

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 27 nights in Dec 2022
Response from Jenny - Reservations on 16 Feb 2023
Many thanks for your feedbackRegards

10/10 Excellent

Zoe

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Just beautiful, this place is amazing just what you need if you were alone or with children! Lots or pools, lovely food and met some wonderful people. We will be back! Keep up the good work 😊
Response from Jenny - Reservations on 22 Dec 2022
Thankyou so much for taking the time to report your comments, and being so very positive!RegardsAtlantis Team.

10/10 Excellent

Teresa

Liked: Cleanliness, room comfort
Amazing staff nothing was too hard for yhem to fix.Our room was spotless and cleaners in evrty day.Will most definitely be booking here again
Stayed 7 nights in Nov 2022
Response from Jenny - Reservations on 22 Dec 2022
Many thanks for your such positive comments. We look forward to seeing you again.Regards

8/10 Good

hishmat

Liked: Cleanliness
La lomos
It is good for its cost
Stayed 3 nights in Aug 2022

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, room comfort
Stayed 14 nights in Jul 2022
Response from Jenny - Reservations on 3 Aug 2022
Many thanks for your positive feedback. regards

10/10 Excellent

Stuart

Liked: Cleanliness, room comfort
Stayed 8 nights in Jun 2022
Response from Jenny - Reservations on 3 Aug 2022
Many thanks for your feedback. regards

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, room comfort
Perfect family hotel
Stayed here a few years ago when just travelling with my wife, hotel back then was great but obviously needed investment for a refurb...returned now as a family with a little one & couldnt have asked for more. The room we had was very spacious & ideally located in the top end of the hotel as the area around the pool was pretty loud. The room was also recently refurbished & made the hotel a great stay. With quite a few pools & the location made it a perfect stay. Would highly recommend.
Stayed 7 nights in Mar 2022
Response from Jenny - Reservations on 3 Aug 2022
many thanks for your positive feedback, much appreciated. We look forward to seeing you again in the future. Regards

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, room comfort
Fantastic place to stay with family we had a fantastic week there Its worth keeping in mind not ideal for anyone who struggles with mobility there are lots of stairs and location is at the too of a very steep hill The hotel coukd also be doing with some parasols there is no shade whatsover but all in all a fantastic place to stay we will definately be back
Stayed 7 nights in Jun 2022
Response from Jenny on 10 Jun 2022
Many thanks for your positive feedback. regards

10/10 Excellent

Siobhan Ciara

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent , staff so friendly , clean apartments , very close to beach and bars and restaurants,
Stayed 7 nights in Apr 2022
Response from Jenny on 30 Apr 2022
Many thanks for your positive feedback. Kind regards Jenny - Reservations.

8/10 Good

Liz

Travelled with family
Liked: Cleanliness, room comfort
Stayed 11 nights in Mar 2022
Response from Jenny on 30 Apr 2022
Many thanks for feedback.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Superb staff. Lovely pools. All round a brilliant stay.
Stayed 9 nights in Feb 2022
Response from Jenny on 30 Apr 2022
Many thanks for your positive feedback.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2022
Response from Jenny - Reservations on 11 Feb 2022
Many thanks for taking the time to convey your positive comments. Kind regards

8/10 Good

Tommy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and v Close to both Old Town and New Town
Stayed 7 nights in Jan 2022
Response from Jenny - Reservations on 11 Feb 2022
Many thanks for taking the time to convey your comments. Kind regards

6/10 Okay

Verified traveller

Liked: Cleanliness
Good location
We stayed in a refurbished apartment which was to a good standard. Broken sun loungers need to be replaced . Good location.
Stayed 7 nights in Jan 2022
Response from Jenny - Reservations on 11 Feb 2022
Many thanks for taking the time to convey your comments. Kind regards

8/10 Good

SINEAD CHRISTINE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Visited this complex in November/December 2021 it was quiet, very clean which suited us.
Stayed 7 nights in Nov 2021
Response from Jenny - Reservations on 14 Dec 2021
Many thanks for your positive comments. we hope to see you again

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness
Stayed 7 nights in Nov 2021
Response from Jenny - Reservations on 14 Nov 2021
Many thanks for your positive rating. Kind regards

6/10 Okay

Kelly

Liked: Cleanliness, amenities
Stayed 7 nights in Nov 2021

10/10 Excellent

Sophia

Liked: Cleanliness, room comfort
Great location
This is our second time there and we love it.we stayed in a refurbished one bedroom apartment. IT was spotless and loved the walk in shower.The staff are very friendly and always ready to help.The one thing i would say is that the sun loungers are a bit tired.
Stayed 5 nights in Oct 2021
Response from Jenny - Reservations on 14 Nov 2021
Many thanks for your positive and constructive comments. we hope to see you again. Kind regards

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Stayed 5 nights in Feb 2020
Response from Jenny - Reservations on 1 Mar 2020
Good evening Many thanks for taking the time to express your views. we look forward to seeing you again in the future. Kind regards

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2019
Response from Jenny - Reservations on 24 Jan 2020
Many thanks Regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean tidy apartments at a great price, stayed here twice now and will be doing so again.
Stayed 4 nights in Dec 2019
Response from Jenny - Reservations on 12 Dec 2019
Many thanks for taking your time to give us your positive comments, much appreciated. Kind regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location between old town and new town in Puerto del carmen
Stayed 7 nights in Dec 2019
Response from Jenny - Reservations on 9 Dec 2019
Many thanks for taking the time send your positive comments. Kind regards

10/10 Excellent

gary

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
I love the place I asked for a certain room and got it I would highly recommend
Stayed 7 nights in Oct 2019
Response from Jenny - Reservations. on 17 Oct 2019
Many thanks for your positive comments Kind Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was suitable for a couple, clean but was tired, needed updating.
Stayed 4 nights in Sep 2019
Response from Jenny - Reservations. on 17 Oct 2019
Many thanks for taking the time to convey your comments. Kind regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
New sunbeds are needed. Everything else is great. I will definitely be back
Stayed 7 nights in Sep 2019
Response from Jenny - Reservations on 15 Sept 2019
Good afternoon Many thanks for your positive comments. We hope to see you again soon Regards

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019
Response from Jenny - Reservations on 26 Jun 2019
Many thanks for taking your time to rate us Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Position is excelent,personal very friendly,,rooms are good. I did not like TVset and cockroaches in the bathroom
Stayed 8 nights in Jun 2019
Response from Jenny - Reservations on 26 Jun 2019
Many thanks for taking your time to rate us. Kind regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019
Response from Jenny - Reservations on 9 May 2019
Many thanks for taking the time to rate us. regards Jenny Reservations.

8/10 Good

Ana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spot clean, at 8:00 in the morning there were at least 5 or 6 people cleaning the facilities every day. Our apartment was also regularly cleaned. We had an excellent balcony facing the sea. The pool was fab for the children and the staff very friendly and helpful. It was close to all local amenities and to the beach, and there is a handy supermarket 1 minute away. Perfect location. On the down side, there was karaoke several nights and it was impossible to sleep until it finished. Apart from that a lovely place.
Stayed 7 nights in Apr 2019
Response from Jenny - Reservations on 17 Apr 2019
Many thanks for your very positive comments, thankyou for your time. Kind regards

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The apartment was a good size.... that is the only good thing. It is in desperate need of refurbishment and I wasnt expecting anything flash but it was terrible. Holes in the sheets where they had worn out, plug socket hanging out of the wall 2" with the live wires showing. No plug sockets in the bedroom and only 1 in the kitchen, so the kettle, toaster and Microwave had to share that somehow? the bathroom had everything you needed and the hairdryer was quiet good, but a rust hole in the side of the bath towards the wall of 3" was a bit off putting, water pressure was very good in the shower and plenty of hot water. They had painted the ceiling at some point and painted a few inches down the walls on top of the tiles. Overall we were only there for 3 nights and we put up with it, but you get what you pay for and it was cheap.
Stayed 3 nights in Mar 2019
Response from Jenny - Reservations Dept. on 31 Mar 2019
Good evening Many thanks for taking the time to reply. We do take note of any comments, both positive and negative, we are in the processof re-furbishment, therefore trying to improve what is a 2 key complex. Kind regards Jenny - Reservations.

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful place
great place
Stayed 7 nights in Mar 2019
Response from Jenny - Reservations on 3 Apr 2019
Many thanks for taking the time to reply.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and our studio apartment had recently been renovated
Stayed 4 nights in Mar 2019
Response from Jenny - Reservations on 3 Apr 2019
Many thanks for taking the time to forward your comments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Jenny - Reservations on 9 May 2019
Many thanks for taking the time for the rating Kind regards

8/10 Good

Anne

Liked: Room comfort
2nd enjoyable stay at these no frills apartments
This was our 2nd stay at these apartments. We found them basic and in need of an update but they were good value for the price we paid. Centrally located, near restaurants, shops and bars. They are up a steep hill but 2 minutes walks you up it. The pool area was an attractive first impression of these apartments. Our 1 bedroom apartment was at the very back of the complex and made it a bit of a trek with cases. It was basic and the furniture was old fashioned but the beds were comfortable and the sheets spotlessly clean. It was well equipped with dishes/cooking utensils, had a kettle, toaster and microwave. We had breakfast and lunch in the apartment so found this useful. There is a Lidl about a 15 minute walk which was good to stock up in. The reception staff are just civil enough not to be rude. Luckily we only had to interact with them for check in/out. Have reasonable expectations for the price of these apartments and you won’t be disappointed. We enjoyed our stay at the Atlantis las Lomas and hope to return next year.
Stayed 7 nights in Feb 2019