Title: Hotel Beatriz Playa & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1148256&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Beatriz Playa & Spa Enjoy Italian cuisine with sea views at Hotel Beatriz Playa & Spa. Beach volleyball and spa treatments create memorable vacation moments. ## Photo gallery for Hotel Beatriz Playa & Spa ![Beach/ocean view - Hotel Beatriz Playa & Spa (Tías)](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/ee4a99dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; Italian cuisine - Hotel Beatriz Playa & Spa (Tías)](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/7ddd48df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard - Hotel Beatriz Playa & Spa (Tías)](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/57804e05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; Italian cuisine - Hotel Beatriz Playa & Spa (Tías)](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/4ef5ca36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers - Hotel Beatriz Playa & Spa (Tías)](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/19e13f35.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Beatriz Playa & Spa combines seaside charm with modern comforts. Guests choose from five restaurants featuring Italian cuisine, book facials at the Beatriz Spa, or simply relax with drinks at the poolside bar. The terrace offers stunning views worth lingering for. ## Reviews 7.6 Good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant £124 includes taxes & fees 31 Jan - 1 Feb 2026 ## Room options ### Check availability for these dates Tonight [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=1148256&PinnedHotelID=1148256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=1148256&PinnedHotelID=1148256&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=1148256&PinnedHotelID=1148256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=1148256&PinnedHotelID=1148256&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1148256&PinnedHotelID=1148256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1148256&PinnedHotelID=1148256&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1148256&PinnedHotelID=1148256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1148256&PinnedHotelID=1148256&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 10 of 10 rooms ### View all photos for TWIN room ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/be268da6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### TWIN room ### Highlights Balcony Air conditioning Flat-screen TV Deep-soaking bath Private bathroom Hairdryer Minibar In-room massage - 377 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Basic Double Room Single Use ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/be268da6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room Single Use ### Highlights Balcony Air conditioning Flat-screen TV Deep-soaking bath Private bathroom Hairdryer Minibar In-room massage - 376 sq ft - Sleeps 1 - 2 Single Beds ### View all photos for Junior Suite (Single Use) ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/778e0c4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Single Use) 8.0 Very good 2 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Deep-soaking bath Private bathroom Hairdryer Minibar - 646 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Double or Twin Room, 2 Single Beds, Sea View ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/4087eef3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, 2 Single Beds, Sea View 7.4 Good 3 reviews ### Highlights Balcony Air conditioning Flat-screen TV Deep-soaking bath Private bathroom Hairdryer Minibar In-room massage - 376 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Standard Double Room Single Use, 2 Single Beds, Sea View ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/4087eef3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room Single Use, 2 Single Beds, Sea View 8.8 Excellent 3 reviews ### Highlights Balcony Air conditioning Flat-screen TV Deep-soaking bath Private bathroom Hairdryer Minibar In-room massage - 376 sq ft - Beach view - Sleeps 1 - 2 Single Beds ### View all photos for Superior Room ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/55e582c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.8 Excellent 5 reviews ### Highlights Balcony Air conditioning Flat-screen TV Hairdryer Private bathroom Minibar In-room massage Desk - 377 sq ft - Sleeps 4 - 2 Single Beds and 1 Large Single Sofa Bed ### View all photos for Superior Room (Single Use) ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/55e582c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Single Use) ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Rainfall showerhead Hairdryer Minibar In-room massage - 377 sq ft - Sleeps 1 - 2 Single Beds and 1 Large Single Sofa Bed ### View all photos for Superior Room, Sea View ![Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/91e90678.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Sea View 8.0 Very good 5 reviews ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Rainfall showerhead Hairdryer Minibar In-room massage - 377 sq ft - Sleeps 4 - 2 Single Beds and 1 Large Single Sofa Bed ### View all photos for Superior Room, Sea View (Single Use) ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/55e582c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Sea View (Single Use) ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Rainfall showerhead Hairdryer Minibar In-room massage - 377 sq ft - Sleeps 1 - 2 Single Beds and 1 Large Single Sofa Bed ### View all photos for Junior Suite ![Minibar, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/be268da6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Air conditioning Flat-screen TV Separate bedroom Deep-soaking bath Private bathroom Hairdryer Minibar - 646 sq ft - 1 bedroom - Sleeps 5 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTias-Hotels-Hotel-Beatriz-Playa-Spa.h1148256.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTias-Hotels-Hotel-Beatriz-Playa-Spa.h1148256.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.93331%2C-13.61764&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rIMzic2tvSeCpyjugwA2CcAFL4o=) C/ Mato s/n, Puerto del Carmen, Tías, Lanzarote, 35510 #### What's nearby - Playa Lima \- 3 min walk \- 0.2 miles - Playa de Matagorda \- 8 min walk \- 0.5 miles - Playa de Guacimeta \- 10 min walk \- 0.6 miles - Pocillos Beach \- 14 min walk \- 0.8 miles - Playa de Matagorda \- 7 min drive \- 1.2 miles #### Getting around - Arrecife (ACE-Lanzarote) - 7 min drive #### Restaurants - ‪Restaurant Bambou - ‬2 min walk - ‪Marcos Bar - ‬16 min walk - ‪Bar Floresta - ‬17 min walk - ‪Aussie's Beach Bar - ‬12 min walk - ‪La Barrica - ‬18 min walk ## About this property ### Hotel Beatriz Playa & Spa Upscale family-friendly hotel near Playa de Matagorda You can look forward to an adjacent golf course, a poolside bar and a terrace at Hotel Beatriz Playa & Spa. Active travellers can enjoy amenities, such as cycling and beach volleyball, at this hotel. Treat yourself to a body wrap, a manicure/pedicure or a facial at Beatriz Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Free WiFi in public areas is available to all guests, along with shopping on-site and mini golf. You'll also enjoy the following perks during your stay: - 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Bike hire, an outdoor tennis court and a local area shuttle - A computer station, a 24-hour front desk and a banquet hall - Guest reviews speak well of the overall condition Room features All 404 rooms include comforts such as air conditioning, as well as thoughtful touches such as safes and minibars. Extra amenities include: - Free toiletries and hairdryers - Balconies, daily housekeeping and desks ### All-inclusive details All-inclusive room rates at Hotel Beatriz Playa & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet meals and snacks included ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ## Similar properties ![Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/4e78a02d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Beatriz Costa & Spa Teguise - Pool - All-inclusive - Spa - Kids’ pool 7.8 Good 273 reviews £119 includes taxes & fees 31 Jan - 1 Feb 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1148069&PinnedHotelID=1148069&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/8000000/7840000/7831200/7831133/4e29cfa4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lanzarote Village Tías - 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Pool - Kitchen - Pet-friendly - Parking included 9.0 Wonderful 84 reviews £118 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=89684857&PinnedHotelID=89684857&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - 2 bars/lounges - 5 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Bamboo - Davao - La Barqueta - La Piazza - Mindanao ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - Arcade/game room - Beach volleyball - Bicycle rentals - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Gym - Library - Mini golf - Outdoor tennis court - Playground - Sauna - Shopping ### Family friendly - 2 outdoor pools - Arcade/game room - Children's games - Children's pool - Children's toys - Free children's club - Laundry facilities - Mini golf - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - 1,076 square feet of conference space - 3 meeting rooms - Business centre - Computer station ### Outdoors - Direct access to the beach - Garden - On the boardwalk/promenade - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - In-room massages - Manicures/pedicures - Sauna - Spa open daily - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 4 floors - Banquet hall - Built in 1995 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Minibar ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 10:00 AM to 6:00 PM Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 14 years old are not allowed in the spa ### Property is also known as Beatriz Playa Beatriz Playa Hotel Beatriz Playa Tias Hotel Beatriz Playa Hotel Beatriz Playa Tias Hotel Beatriz Playa Spa Hotel Beatriz Playa & Spa Tías Hotel Beatriz Playa & Spa Hotel Hotel Beatriz Playa & Spa Hotel Tías ## Frequently asked questions ### Does Hotel Beatriz Playa & Spa have a pool? ### How much does it cost to stay at Hotel Beatriz Playa & Spa? ### Is Hotel Beatriz Playa & Spa pet-friendly? ### How much is parking at Hotel Beatriz Playa & Spa? ### What time is check-in at Hotel Beatriz Playa & Spa? ### What time is check-out at Hotel Beatriz Playa & Spa? ### Are there all-inclusive benefits at Hotel Beatriz Playa & Spa? ### Where is Hotel Beatriz Playa & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Beatriz Playa & Spa Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 7.4 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 77 8 - Good 109 6 - Okay 56 4 - Poor 23 2 - Terrible 12 ## Reviews ### 6/10 Okay #### Abhishek 26 Dec 2025 Disliked: Cleanliness Great location, but property is not clean and breakfast options were also just okay. ##### Abhishek Stayed 1 night in Dec 2025 ### 8/10 Good #### derek 29 Nov 2025 Liked: Cleanliness The confort for the price ##### derek Stayed 8 nights in Nov 2025 ### 6/10 Okay #### Andrew 19 Dec 2025 Liked: Cleanliness, property conditions & facilities Yes ##### Andrew Stayed 9 nights in Dec 2025 ### 6/10 Okay #### Ana 15 Dec 2025 Disliked: Amenities Okay condition of room, but it’s definitely not like the pictures on the site. The services they promote are not as reliable. ##### Ana Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Davina 16 Dec 2025 Disliked: Property conditions & facilities The 1st sea room was not the best with a palm tree & car park. Had to ask reception to move rooms as we had paid for the upgrade. Room was tired, lack of amenities, 1 bottle of water. The pool was decent and heated. Many bars to drink at. The food was nothing to write home about, as All Inclusive, we went out and ate. The Italian restaurant food was below par, tasteless sauces. Lunch had pigeons trying to eat it as it wasnt covered so that put us off. Would not recommend, definitely 3 star and not 4 and would not stay there again. ![](https://a.travel-assets.com/ugc/hotel-reviews/09170a8f-05fc-4a2f-886f-be10c298c1f8-1765883586145.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8c204106-552a-467d-a34d-4cec64890c83-1765883563731.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/23e325da-c875-4e1e-9b02-d99389af9dbb-1765883566184.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Davina Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Deborah 17 Nov 2025 Liked: Staff & service Room was in very bad condition stains on the ceiling and walls, furniture and doors falling to pieces and unsafe also no sockets we had booked a superior room and it looked nothing like the pictures. The food however was great and the staff were very nice the outside pool area and animation team were also fantastic. The location was perfect right on the beach and next to the square with a beautiful walk into Puerto del Carmen over all an ok hotel if they had the rooms upgraded it would be fab. ![](https://a.travel-assets.com/ugc/hotel-reviews/fce6a599-f0cb-4794-9a5c-ebb6dea81744-1763382623122.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01960883-5aed-4992-aa69-fb5bd0114821-1763382620787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/838ad187-6329-4e01-942f-7ca11c5a6f49-1763382623117.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f6dfa8c7-670f-4162-88a9-405e06b248ce-1763382622578.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deborah Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Ian 1 Dec 2025 Disliked: Property conditions & facilities Place seemed a bit tired decoratively. Hotel management seemed a bit over-keen on rules and less focussed on the customer experience. For example, no information provided on wi-fi or how to contact reception on the room phone or where the restaurants were, but extensive rules on what to put in the safe or when you could have your patio door open were prominent. Restaurant food borderline ok, but you won’t be raving about any of it. Didn’t use the pool area because of the extraordinary lounger charge - 55 euro per day for 2! Be aware! ##### Ian Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Amir 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities amazing location and amazing facilties in the hotel ##### Amir Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Sarah 27 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were really helpful. Everything we needed was at this hotel. We would book again!!! ##### Sarah Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Nichola 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, gorgeous view over pool. Food was great, good value. Beautiful location next to the sea, lovely strolls down the front. Close to lots of shops and supermarkets ##### Nichola Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Gary 29 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Great stay Great room, Very clean, nice beer, food not the best ##### Gary Stayed 3 nights in Nov 2024 ### 8/10 Good #### Jurate 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ideal family hotel Great location right on the first line of beach away from the PDC hustle and bustle but still only €6 in a taxi to get there. Hotel is vey clean and I definitely recommend the superior rooms as the standard are much older and in need of renovation. We went all inclusive and there was a great selection of food and drinks available. Id give it a 7 or 8 out of 10\. ##### Jurate Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Daniel 26 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Was great. ##### Daniel Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Jacqueline 28 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Pleasant very clean staff very helpful ##### Jacqueline Stayed 6 nights in Nov 2024 ### 8/10 Good #### Vicky 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All in all a very nice place to stay. My only issue there was no kettle in the room. ##### Vicky Stayed 10 nights in Mar 2025 ### 10/10 Excellent #### Lynsey 16 Nov 2024 Liked: Amenities The location on the edge of Puerto Del Carmen was great, fabulous breakfast & very spacious room. Pool area big & luxurious, really enjoyed my stay. Thanks! ##### Lynsey Stayed 3 nights in Nov 2024 ### 8/10 Good #### Michal 10 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice hotel to stay, but... Nice hotel, convenient for family with children. What it really needs is to repair mini golf court and much more improve cleanness of dishware, it was sometimes disgusting (plates, cava glasses) and improvement of some staff attitude (to be more friendly and not so nasty). ##### Michal Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Frances 25 Jan 2023 Liked: Staff & service, amenities, property conditions & facilities Fantastic experience, very welcoming and excellent service and standard of food. ##### Frances Stayed 3 nights in Jan 2023 ### 6/10 Okay #### Ian 29 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Facilities and staff where excellent breakfast was okay but dinner at night left a lot to be desired. ##### Ian Stayed 7 nights in Nov 2024 ### 8/10 Good #### Elizabeth 18 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great break staff very helpful all around ,spa very good, great sea views, will return. ##### Elizabeth Stayed 7 nights in Dec 2022 ### 10/10 Excellent #### Vineet 20 Feb 2025 Liked: Staff & service #### Good Location. Bad Food and Drinks Location is great, food is not so great specially if you are a vegetarian there are hardly any options. Same menu repeated everyday, no variety. Drinks are all tap drinks, one boring type no variety ##### Vineet Stayed 5 nights in Feb 2025 ### 8/10 Good #### Katie 2 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities We had a lovely 4 night stay here. Rooms were very clean and general hotel felt well looked after. Great pools and 1 heated. Food was nice with great choice. Went all inclusive and felt we got value for money. Great location on the beach front and a nice flat walk to local shops and bars/restaurants. ##### Katie Stayed 4 nights in Mar 2024 ### 8/10 Good #### Paul 18 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lots of lifts. The bar was noisy in the evenings ##### Paul Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Karina 15 Feb 2025 Liked: Cleanliness, staff & service Super noisy all the time. And landing air plains drived me crazy non stop. And in general very noisy hotel ##### Karina Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### Jonathan 7 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This place is miles away from Puerto del Carmen. The room was substandard and not clean :( The tiling in the bathroom looked like a 10 year old has done it. Dirty water coming from taps :( Would not stay here again. 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