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"Staff were lovely at front desk - very comfortable room "

"I booked the Lakes hotel for my husband’s birthday. I requested a surprise package which included balloons and confectionary. We had a complimentary upgrade to the Windermere suite as this made it even more special for my husband and he was really over the moon with the views. From start to finish the staff were welcoming, kind and really helpful. On arrival, Mali one of the receptionist gave us a tour of the hotel. Mark showed us to our room and showed us how to use the hot tub etc. We enjoyed the using spa facilities and we also dined in one of the hotel restaurants called Mizumi. The food was lovely and staff were helpful. Thank you for this amazing stay, it was amazing!"

"Clean room, friendly staff. Good food & sports bar "

"Great value for money Louis on the reception went the extra mile friendly and helpful."

"Excellent staff, excellent food and brilliant facilities and room!"

"The staff was amazing and really friendly. The bed was heavenly! "

"The "

"The 1 bedroom apartment was huge with two bathrooms, a great view and very large comfortable bed and spotless"

"Friendly staff, clean and comfortable room, great breakfast "