Find luxury hotels in Lakeland - Winter Haven, FL

"Check in receptionist was so friendly and nice! Room was very clean. Gym had tons of cardio equipment but lacked weight machines. It did have dumbbells and kettlebells but often they were used by others and not available. They use a convenient text option for communication with the front desk, but I had to ask for dish soap a couple times. Kitchen was nice but toaster was old, dishwasher worked but left dishes soaked after cleaning. Would consider again based on overall value."

"Great"

"Check‑in was smooth and the gentleman who helped me was very pleasant. I didn’t interact much with staff afterward, but everything was clean and comfortable. My kids loved the pool and the hot tub, and we honestly wished we could’ve stayed longer"

"Hello your suite is very comfortable very spacious and we had 2 balconies. The shuttle to and from th parks with different times were very unexpected and world out for our family. The shower in one room handle was a bit broken when we arrived and the couch bed was not clean very well either."

"The pools and water park is nice for kids. "

"Terrible WiFi "

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"Really helpful staff, clean hotel and great resort "

"Look, I’m not knocking the place, just sharing my experience. Take it for what it’s worth. After researching options for a 15-year-old spring break, I chose Westgate Villas Resort in Kissimmee. It’s a large, clean, very family-oriented property. Where it falls short is food and flexibility. There are four options. El Amigo is standard Mexican. The arcade spot is typical fried food. The water park burger spot is actually solid, but it closes whenever the weather shuts down the park, which happened daily. The one place with real upside, Sid’s sports bar, is closed Monday and Tuesday, which meant missing the college basketball championship. Oh…there is no place that services actual breakfast. There is a hotel coffee shop with long lines where you can grab Starbucks type drinks and bagels and lemon loafs but there’s no brick and mortar breakfast place. I still can’t get my head around that. When the weather turns, your options shrink fast. You’re left with just Mexican, ice cream, and the arcade. That’s the gap. Net, glad we came and made the most of it, but I wouldn’t return. If weather impacts your trip, there isn’t enough to do. We’ll look for more dynamic options next time."