Search Hotels by Diamond Resorts in Lakeland - Winter Haven from £104

"Such an incredible stay at this resort! "

"Breakfast was great. The rooms were nice sized and very clean. The staff was very nice and helpful."

"None of the beds had mattress protectors or fitted sheets. I have $1200 in charges we need to figure out. We called the front desk multiple times and had to call back to get help. Property is nice but the customer service is not good."

"When I say I enjoyed myself I really did the staff was very friendly and welcome they assisted me with my questions and need from the fantastic rooms hot tube to the pool activities and much more I can’t wait for my next vacation real soon "

"Pleasantly surprised with this resort. The photos on their website does not do the property any justice. It is a little outdated but it works. We had access to the other Westgate Resorts and they were nice as well. Would recommend if you need a quick getaway that’s close to Disney parks."

"Will come back to this hotel."

"The extra stuff that you pay for that comes with staying on the property is not good they close at 7:00 at least a hour and a half of daylight left forcing you to leave the property and go somewhere else to spend your money which is the dumbest business sense I have ever seen they make you go off site and spend your money somewhere else and not spend it at their own property pretty dumb "

"Our room had mold on the ceiling and the floor was caving in by the bathroom. A few of the towels were stained and old looking. The room smelled like mold and was super humid. They have a theme park shuttle but it was a little inconvenient and we ended up paying for parking. The best thing about the room was the water pressure in the shower. The maid did do a good job making the beds and picking up."

"We were worried about when we first pull in it looks like rough area. But we gave it a try. The staff she is so accommodating and respectful. We got room 154 facing the pool area. The room is not bad at all. There is no bugs and the bed is comfortable. It’s old hotel but clean and comfortable. And no one bother us during our stay eventhough there is a lot of people hanging out from outside. "