Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
29% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from Northern Virginia

RUN AWAY!!!

Posted 30-Aug-2016
Pros: Friendly staff, pub on site, close to the lake, WiFi worked fine
Cons: Lighting and better security cameras in the parking lot. Get rid of the open-air drug trafficing onsite.
Location: This is the closest hotel to the lake where the annual triathlon is held in August.
I stayed for a week to compete in the Lake Saint Louis Triathlon. Other reviewers have adequately described the facilities. That didn't bother me. It was good enough and I liked that it was close to the lake. The front desk staff was very helpful, and the maid did her best to keep me in towels, etc. I ate one meal at the onsite pub. The waitstaff was very pleasant and attentive. As a single woman, I thought I might be harassed by the other patrons, but I was pleasantly surprised. If I had checked out before my last night, I would have given this hotel 3 stars. It's not a great place, but it was adequate for my purposes. HOWEVER, the night before the triathlon my brother and his wife stayed with me (double room). The next morning they discovered their windshield (passenger side) had been completely smashed. After our triathlon we reported it to the police and they told us they are there almost every night; this is a known drug dealer location. What can I say? Having to replace a windshield was not worth the "value" of the room.
1out of 5
by A verified traveller

Bad experience

Posted 15-Jul-2016
Will never stay again. Bed is horrible. Carpet is filthy bathroom is filthy. Smells. Completely out of date.
1out of 5
by A verified traveller from Nashville, TN

Don't stay here until improvement.

Posted 28-Jun-2016 on Orbitz
Pros: Closeness to my destination
Cons: Everything
Location: didn't do anything but take daughter to doctor
Over 80% of the rooms had signs posted on doors from City of Lake St. Louis stating Human Habitation was prohibited. This was not encouraging. At first glance room seemed clean and comfortable. All 6 bed pillows looked like someone had already slept on them and then in the morning tried to take a shower and there was no water coming from tub shower. Also got bit by begs duing the night. The pool was closed, don't know why. Would not stay here again even though it was closed to where I had to be.
3out of 5
by Santi from Chicago

you get what you payed for

Posted 15-Jun-2016 on Hotels
friendly staff, but I should have asked for a smoke free room, air unit needs to be replaced, we checked out early due to what was mentioned.
1out of 5
by Jeffrey

This traveller left a rating score only Posted 12-Jun-2016 on Hotels
1out of 5
by A verified traveller

very dissatisfied

Posted 06-Jun-2016 on Hotels
total disappointment. did not get the type of room I reserved and management was no help
1out of 5
by Robbie from Fulton, MO.

Worst stay ever !!!

Posted 05-Jun-2016 on Hotels
We reserved 2 rooms. One of the rooms had a condom wrapper behind the night stand and carpets turned your feet black. 2nd room had blood on the wall and fire alarm was hanging by one wire. Pool wasn't open and hot tub was empty. The bar attached to the motel, took over the parking lot. No parking and very very loud. Afraid to let my wife go to the car alone. House keeping and grounds keeping were almost non-existent
1out of 5
by A verified traveller

Terrible Experiance

Posted 05-Jun-2016 on Hotels
Our stay was nothing we expected. There was no breakfast as advertised even on a big sign out side the motel. only one towel and one wash cloth. The Puds food was terrible. Our visit left us with a lot to be desired.
1out of 5
by A verified traveller

worst room ever

Posted 03-Jun-2016 on Orbitz
Pros: NOTHING
Cons: EVERYTHING
staff having sex in room while i had to wait in hall. room filthy. managers kids laying on lobby floor whining. dogs barking in next room !!!!! PLACE SUCKS!!!!!!!NOTHING
1out of 5
by A verified traveller

This traveller left a rating score only Posted 29-May-2016 on Hotels