We were only booked to stay here one night, when we arrived one of the owners had taken the time to greet us and give us a detailed map of the city, and a train schedule to the Cinque Terre (which is only about 5 minute train ride to the first town and cost only €4). The room was beautiful, clean, updated and had a mini fridge with cold drinks. We loved how close we were to restaurants and local spots, we ended up loving La Spezia so we wanted to stay another two nights in the same room but they were all booked up. The owner helped us find another beautiful place to stay close by since they could not accommodate us. It was so nice to be treated almost like family- especially when you're in a foreign country. We would love to come back!