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Best Western Hotel Metropoli

3.0 star property
Travelers sip excellent coffee while planning adventures in historic Genoa, with convenient luggage storage and express check-out making departures hassle-free

Choose dates to view prices

The Best Western Hotel Metropoli, near Genoa Cruise Terminal, offers a welcoming atmosphere. Guests enjoy coffee at the café or drinks at the bar after exploring. In-room WiFi keeps everyone connected, while multilingual staff and laundry services ensure a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is £130
includes taxes & fees
14 Jun - 15 Jun
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About this property

Best Western Hotel Metropoli

  • Hotel near Old Port
  • Located close to Genoa Port Center, Best Western Hotel Metropoli provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), express check-out and express check-in
    • A 24-hour front desk, a computer station and coffee/tea in reception
    • A lift, a front desk safe and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 52 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Memory foam beds and down duvets
    • Bidets, hairdryers and shampoo
    • 43-inch LCD TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.00 per pet, per night

Up to 25 kg per pet

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Nearby parking fee: EUR 24.00 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A12NXSWWLV
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 21 June to 21 September

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Best Western Hotel Metropoli pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 25 kg per pet. There's a fee of EUR 10.00 per pet, per night.

How much does it cost to stay at Best Western Hotel Metropoli?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Metropoli on 14 Jun 2026 start from £130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Best Western Hotel Metropoli?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Best Western Hotel Metropoli?

Checkout is at noon.

Where is Best Western Hotel Metropoli located?

Located in Genoa Historical Centre, this hotel is within a 10-minute walk of Via Garibaldi and Old Port. Port of Genoa Cruise Ship Terminal is 1.3 mi (2.2 km) away. Genoa Piazza Principe Station is 17 minutes by foot and Genoa Genova Brignole Station is 21 minutes.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 385 out of 713 reviews
Rating 8 - Good. 277 out of 713 reviews
Rating 6 - Okay. 42 out of 713 reviews
Rating 4 - Poor. 8 out of 713 reviews
Rating 2 - Terrible. 1 out of 713 reviews

Reviews

Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient locate to sightseeing and restaurants
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Raul

Disliked: Cleanliness
Room was very clean, comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, rooms nice and clean, great location.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Maria

Liked: Amenities
Best location. Wonderful staff. Great breakfast. Close to waterfront, buses, theatre & lots of trattorias close by. Love this place.
Stayed 11 nights in Nov 2025
Verified

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very conveniently placed in the city the rooms were clean and big enough. But the number one stand out was the staff. The two ladies on reception were unbelievably kind, helpful and courteous.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and accommodation!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was spacious compared to most places in Europe, room has the amenities you need and liked the 12pm check out too. Would stay again.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great location, professional and helpful staff, small room was very clean and adequate.
Stayed 3 nights in May 2025
Verified

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Plenty todo in the area. Close to shopping and restaurants.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean rooms and very friendly staff.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Lu

Liked: Cleanliness, staff & service
great location and nice staff
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to visit Milan

We were happy to stay there, convenient, well located, excellent breakfast, great service, will stay there again
Stayed 1 night in Sep 2024
Verified

8/10 Good

Aprile

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good options available.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Barinia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean, the staff fantastic friendly and helpful
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay here, the staff were so friendly and helpful. It was also a great location. I’d stay here again if I get back to Genoa.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and the customer service is excellent.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. Very accommodating with holding luggage with a long wait until the ferry
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

fiona

Liked: Property conditions & facilities
The location of the hotel is perfect to explore the center of Genoa. The welcome by the staff was lovely and the room comfortable.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jassem

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely amazing!!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but clean and great staff. Location was good!
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay!

The hotel was beautiful, clean, comfortable and the service was fantastic. The location was also really close to the main square in Genoa. Highly recommend!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and reliable staff. The hotel is located near the city center making it a walkable location to nearby attractions.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Lawana

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our stay. Lots of shopping in the area and excellent dinner options. The option breakfast menu was simple and had something for everyone. Definitely great value and be sure to try their cappuccino included at breakfast.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and helpful. I will recommend this place to anyone who wants to stay in Genoa.
Stayed 1 night in Nov 2023