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Reviews of ORI Rokkaku

3 out of 5
ORI Rokkaku
Echigotsukinukecho Nakagyo Ward, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 47 reviews" "
Rating 8 - Good. 12 out of 47 reviews" "
Rating 6 - Okay. 2 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yang Hsun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Definitely recommend for my friends and family if they are visiting Kyoto in the future.
Stayed 8 nights in May 2024
Response from ORI Rokkaku on 16 May 2024
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

10/10 Excellent

Ty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, very clean.
Stayed 4 nights in May 2024
Response from ORI Rokkaku on 10 May 2024
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future. -ORI Rokkaku Hotel

2/10 Terrible

Ann

Stayed 1 night in Apr 2024
Response from ORI Rokkaku on 28 Apr 2024
Hello, thank you for staying at our hotel.We are very sorry to hear about your disappointing experience. Please accept our sincere apologies for not meeting your expectations.Please rest assured that we have noted your feedback and we will strive to improve in the future.

10/10 Excellent

rusty, Gig harbor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and communication. Clean rooms
Stayed 5 nights in Feb 2024
Response from Rokkaku on 25 Feb 2024
Hello, thank you for staying at our hotel. Your detailed feedback on our hotel is truly appreciated. We have noted your constructive criticism and we will strive to improve in the future.We hope to welcome you back again.-ORI Rokkaku Hotel

10/10 Excellent

HONGJU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room condition and great location
Stayed 2 nights in Dec 2023
Response from -ORI Rokkaku Hotel on 4 Jan 2024
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from -ORI Rokkaku Hotel on 4 Jan 2024
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

10/10 Excellent

Patrick

Stayed 7 nights in Nov 2023
Response from -ORI Rokkaku Hotel on 4 Jan 2024
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time at the hotel. Quite walkable to nearby sites like Nishiki Market. Very close to bus stops (3 minutes walk), a bit of a longer distance to train stations. Within 5 minutes to Lawsons and 7-11 and there is a small local shopping street next to Lawsons with some cafes, restaurants, produce/grocery stores, and other stores. Beware that taxi drivers might find it difficult to find the hotel. It took a bit for the driver to figure it out and still ended up one street over from the hotel. You will definitely need the address in Japanese. Room was large enough to comfortably hold 3-4 people. Beware though that bunk beds are not soft and just a thin mattress/futon on a hard base. I didn't mind it but if your sensitive about it, don't book the room with bunk beds. Some areas were dusty (shelves/drawers inside the dresser, the ledges beside the beds). We just wiped it off ourselves. Because we stayed for 2 weeks, cleaning was arranged every 3 days. Kitchen is tiny with 1 burner, so you definitely can't make a feast, but it worked for simple stuff like noodles. Super convenient. All cutlery, dishes and pot/pan are in the room already. We requested a knife and cutting board at reception during their open hours. All in all, a nice quiet place to stay. Very happy with the hotel.
Stayed 13 nights in Nov 2023
Response from ORI KYOTO on 30 Nov 2023
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.- Ori KYOTO

10/10 Excellent

Lok Tung

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from ORI Rokkaku on 12 Nov 2023
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.-ORI Rokkaku

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place with nice staff, my friends and I have really enjoyed our stay. One thing to note is that the hotel is about 15 mins walk to the closest subway station. There is a bus stop near by, but the operating hours are shorter for buses.
Stayed 6 nights in Oct 2023
Response from ORI Kyoto on 9 Oct 2023
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.Kind regards,ORI Kyoto

10/10 Excellent

Karina, Salt Lake City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our 2nd hotel during our 14 day trip through Japan. Overall it was our favorite; the cleanliness & location was great. The front desk has weird hours & the staff answering the phone was only Japanese speaking so it was a bit hard asking some questions but overall it wasn’t that big of an issue. Would stay again.
Response from ORI Rokkaku on 27 Sept 2023
Hello Karina, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future. -ORI Rokkaku Hotel

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Satisfied overall
very satisfied except of contact info by phone not easy found on the website
Stayed 5 nights in Jul 2023
Response from ORI Rokkaku on 4 Aug 2023
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future. -ORI Rokkaku Hotel

10/10 Excellent

Marian

Stayed 3 nights in Jul 2023
Response from -ORI Rokkaku Hotel" on 1 Aug 2023
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

10/10 Excellent

MAHENDRAN

Stayed 4 nights in Jul 2023
Response from ORI Rokkaku on 22 Aug 2023
Hello Mahendran, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future. -ORI Rokkaku Hotel

10/10 Excellent

Joana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from ORI Rokkaku on 17 Jul 2023
Hello, and thank you for choosing to stay at our hotel during your visit to Kyoto!Thank you for the great review! We really appreciate your feedback. We also look forward to welcoming you back someday!

8/10 Good

Richard

Liked: Cleanliness, room comfort
Stayed 8 nights in Apr 2023
Response from -ORI Rokkaku Hotel on 7 Jun 2023
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay in ORI, the property is like new , the room was cleverly designed to have a mini kitchen abides the sitting area, bathroom has shower and bath. Amazing what they can fit into this small room. Also what i liked is that each bedside has a usb charging outlet for your convenience (i had issue with other hotels when sharing one converter with my kids, but in this hotel, we could charge our devices separately next to our bed). And all staff are very friendly and speaks English. Overall, very happy with our stay.
Stayed 3 nights in Apr 2023
Response from ORI Kyoto Hotel on 23 Apr 2023
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved that the staff was welcoming and cheerful also the property was in the middle of local neighborhood great experience thank you Ori Rokkaku
Stayed 4 nights in Apr 2023
Response from ORI Rokkaku on 15 Apr 2023
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future. -ORI Rokkaku Hotel

6/10 Okay

Margaret

Travelled with family
Liked: Property conditions & facilities
Overall okay experience, check in was online, quick and efficient. The location is in a residential neighbourhood, not much to do in surrounding area and lack of restaurants that were open late. We stored our luggage after checking out and it was safe. Front office staff was very helpful and knowledgeable about getting around which was very helpful as we were not near main Gion strip.
Stayed 2 nights in Apr 2023
Response from ORI Kyoto Hotel on 15 Apr 2023
Hello Margaret, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future. ORI Kyoto Hotel

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the building design, the room was super clean and comfortable, the staff was always friendly and welcoming, speaking both English and Japanese. They also provided amenities like pjs, slippers, razors, comb, toothbrush, etc. would definitely stay there again!
Stayed 3 nights in Nov 2022
Response from ORI Rokkaku Hotel on 26 Nov 2022
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

8/10 Good

Brandon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was in a nice and quiet place. Very comfortable and everything is simple for what you need.
Stayed 2 nights in Nov 2022
Response from ORI Rokkaku Hotel on 12 Nov 2022
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

10/10 Excellent

Janos, Oakville

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of sleeping space
Stayed 2 nights in Oct 2022
Response from ORI Rokkaku Hotel on 29 Oct 2022
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

8/10 Good

Michaël

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Positif : le personnel parle parfaitement anglais. Négatif : - le prix est très élevé - nous avions réservé un lit bébé pour un bébé de 20 mois, on nous fournit un lit pour un bébé de 1 an. Notre fille est aussi longue que le lit et peut très facilement en sortir. Et encore, la personne à l’accueil nous dit qu’il n’est pas sûr qu’il y ait un lit disponible.
Stayed 5 nights in Mar 2024
Response from Mahadi on 5 Apr 2024
Bonjour Michaël,merci d'avoir séjourné dans notre hôtel.Nous sommes vraiment désolés d'apprendre votre expérience décevante. Veuillez accepter nos sincères excuses pour ne pas avoir répondu à vos attentes.Soyez assuré que nous avons pris note de vos commentaires et que nous les examinerons avec notre équipe pour voir comment nous pouvons encore nous améliorer.-Hôtel ORI Rokkaku

10/10 Excellent

YA CHI

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from ORI Rokkaku Hotel on 16 Jan 2024
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

8/10 Good

Ming Wai

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room is clean and new; but really nothing around•.•
Stayed 1 night in Nov 2023
Response from Ori KYOTO on 30 Nov 2023
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.- Ori KYOTO

10/10 Excellent

??

Stayed 3 nights in Aug 2023
Response from Francis on 24 Aug 2023
Hello ??, Thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.-ORI Kyoto

10/10 Excellent

Yik Kit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
near supermarkets and transports, friendly staff and there have self-help luggage keeping which helped us a lot, quite at night and there are full set kitchen gears provided in room, only one thing is that be attention of the working hour of their staff, not around-the-clock, anyhow recommend
Stayed 2 nights in Aug 2023
Response from ORI Rokkaku on 19 Sept 2023
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.- Ori Rokkaku

10/10 Excellent

NAKHONG

Travelled with family
Liked: Cleanliness, room comfort
가족여행에 최고
아주 만족합니다 시설도 좋고 청결하고 호텔이라기 보다 콘도미디움 같은 느낌 가족 여행하기에는 최고
Stayed 2 nights in Jul 2023
Response from ORI Rokkaku on 17 Jul 2023
Thank you for choosing our hotel during your stay in Kyoto!Thank you for the great review! We really appreciate your feedback regarding our facilities and cleanliness. We look forward to welcoming you back some day in the future!

8/10 Good

Line

Travelled with family
Liked: Cleanliness, room comfort
Fint hotel
Meget fint hotel. Gode faciliteter ift bad, toilet og lille køkken. God plads i rummet. Dog er madrasserne tynde og ukomfortable.
Stayed 3 nights in Jun 2023
Response from ORI Rokkaku on 17 Jul 2023
Hello, and thank you for staying at our hotel during your visit to Kyoto!We are glad to hear you enjoyed most of the facilities in our hotel! Your constructive criticism regarding our mattresses has been duly noted; thank you for the detailed feedback!We hope to welcome you back again someday!

10/10 Excellent

YOEN YI

Travelled with group
Liked: Cleanliness, room comfort
편안한 여행
조용하고 깨끗했습니다. 시내와 근접해서 식사하러 나가기 좋았어요
Stayed 4 nights in Jun 2023
Response from ORI Rokkaku Hotel on 16 Jun 2023
Hello Yoen Yi, Thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future. -ORI Rokkaku Hotel

8/10 Good

Wing Fai

Travelled with family
Liked: Cleanliness, room comfort
Everything is excellent, will be even better if there is window in the room.
Stayed 1 night in May 2023
Response from ORI Rokkaku Hotel on 22 May 2023
Hello, thank you for staying at our hotel.Your feedback on our hotel is truly appreciated. We have noted your constructive criticism and we will strive to improve in the future.We hope to welcome you back again.

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very easy to comunicate with them! They had extra stuff in case we needed something It was a nice hotel, beutiful, spacefull! We enjoyed our stay
Response from Ori Kyoto on 12 May 2023
Hi there,Thank you so much for your kind words! We're so glad to hear that you enjoyed your stay at our hotel. We strive to make our guests feel welcome and comfortable, and it sounds like we succeeded!We're always happy to go the extra mile for our guests, and we're glad that you appreciated our efforts. We hope to see you again soon!Sincerely,

10/10 Excellent

Dayoun

Stayed 2 nights in Apr 2023
Response from ORI Rokkaku Hotel on 5 May 2023
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.

10/10 Excellent

PIK TO

Travelled with group
Liked: Room comfort
物超所值
Clean and tidy room 設計細心，周到 每個床位都有usb 充電位，燈制，窗
Stayed 4 nights in Feb 2023
Response from -ORI六角 on 27 Feb 2023
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the positive review! We look forward to welcoming you back in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
下次來京都一定再入住的酒店
位置近車站,外觀不錯,非常欣賞有新穎的中島廚房及煮食工具,可一邊煮食一邊與家人閒談,買到地道食材可立刻烹調,房間整潔及舒適,下次來京都一定要再次入住
Stayed 3 nights in Feb 2023
Response from ORI Rokkaku Hotel on 16 Feb 2023
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.

10/10 Excellent

RYOTA

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023
Response from -ORI Rokkaku Hotel on 14 Jan 2023
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.

10/10 Excellent

Akitsugu

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2022
Response from -ORI六角ホテル on 26 Dec 2022
この度は当ホテルをご利用いただき、ありがとうございました。 また、高評価を頂き大変恐縮です。 お近くにお出かけの際には、是非またご来館くださいませ。 心よりお待ちしております。

10/10 Excellent

Ryoko

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022
Response from ORI六角ホテル on 20 Dec 2022
この度は当ホテルをご利用いただき、ありがとうございました。 また、高評価を頂き大変恐縮です。 お近くにお出かけの際には、是非またご来館くださいませ。 心よりお待ちしております。

8/10 Good

YOUNGRAN

Travelled with family
Liked: Cleanliness, room comfort
가족여행에 적합
숙소가 가족여행에 적합하게 편리하게 구성되어 있음 2층 침대와 거실공간으로 숙소에 있기 편함
Stayed 3 nights in Dec 2022
Response from ORI Rokkaku Hotel on 10 Dec 2022
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

8/10 Good

YU KWONG

Liked: Cleanliness, amenities, property conditions & facilities
整體住宿不錯，只是地點較遠
Stayed 3 nights in Nov 2022
Response from ORI六角ホテル on 17 Nov 2022
Thanks for your review. Hope you had a great trip in Kyoto.Our Hotel is located at residential area but close to Shijo Horigawa. Only 10mins walk to Shijo and Karasuma Oike. Hope to host you again.