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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

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Luxury
5.0 star property
9.2

Wonderful

Serene escape in vibrant Kuala Lumpur

Connected to the Pavilion Mall, this modern hotel offers a serene escape amidst Kuala Lumpur's vibrant cityscape. Unwind in the infinity pool with stunning evening views or savour a diverse breakfast spread in the elegant lounge.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is £115
includes taxes & fees
23 May - 24 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 120 to 180 per person
  • Self-parking fee: MYR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Pavilion Hotel Kuala Lumpur Managed by Banyan Tree have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree on 23 May 2026 start from £115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pavilion Hotel Kuala Lumpur Managed by Banyan Tree pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Self-parking is available for MYR 50 per day.

What time is check-in at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pavilion Hotel Kuala Lumpur Managed by Banyan Tree located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Pavilion Kuala Lumpur and Jalan Alor. Berjaya Times Square and KLCC Park are also within 15 minutes. Bukit Bintang Station is 7 minutes by foot and Conlay MRT Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 615 out of 884 reviews
Rating 8 - Good. 196 out of 884 reviews
Rating 6 - Okay. 52 out of 884 reviews
Rating 4 - Poor. 13 out of 884 reviews
Rating 2 - Terrible. 8 out of 884 reviews

Reviews

Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location amazing attentive staff a brief two day stay would recommend it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, good location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for business and people on vacation. Excellent location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Qing Zhou

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, friendly staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Geok Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a good variety and roti chanai was delicious. Staffs very polite. Shopping was within reach.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, Great location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Lovely clean hotel with amazing staff. Easy access to lots of shopping and things to do.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

I Yee

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great customer service and friendly. I’ll definitely come back again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

NIGEL

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, very friendly, hotel ticked all the boxes from location, amenities, room layout & cleanliness. Breakfast was amazing too
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Yee Man Lisa

Liked: Cleanliness, staff & service, amenities
Room was clean, staff very polite and helpful - reception staff in particular.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
I have stayed there over 20 times and it is always great. the location and hotel staff. I always treat myself to a club room to have access to the club lounge, which is a highlight.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Best service. Clealiness and location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Overall very clean and new. Carpet could be cleaner. Staff very courteous.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Clean & smart hotel with excellent staff who work very hard.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive , 10/10 service
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
Room was clean except for a funky scent but bearable. Excellent location & staff !
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Location was great! Staff friendly and courteous with greetings. Just that air conditioning was hard to regulate as it was too cold.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and very central to everting
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, amenities
Top notch service and facility. Convenient location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Pip

Liked: Cleanliness, staff & service, amenities
Lovely room with great shower and amenities. Nice and quiet too. Very good customer service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in the heart of KL. Shopping mall attached to hotel. Lovely restaurants and pool area great.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent location and facilities
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, made stay a pleasure, would recommend
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Afzal

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pavilion is an excellent hotel. We had a corner room, with large windows making up the 2 external walls - it was a little noisy, but the views more than made up for this. We booked a 'club' room, in order to have use of the 'club lounge' - this worked very well for us and we made use of it every morning (for a peaceful breakfast) and evening (for drinks and a light meal). We have used many 'club lounges' over the years, and this was one of the better ones. The hotel staff couldn't be more helpful and attentive and all of the public areas are well maintained. Overall, the Pavilion is a very good hotel, and its location, sitting on top of a shopping mall, is surprisingly convenient.
Stayed 2 nights in Feb 2026