Hotel Riu Palace Santa Maria

Photo gallery for Hotel Riu Palace Santa Maria

Primary image
On the beach, sun-loungers, beach umbrellas, windsurfing
Indoor pool, 5 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 5 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 5 outdoor pools, pool umbrellas, pool loungers

Overview of Hotel Riu Palace Santa Maria

Hotel Riu Palace Santa Maria

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Cabocan Lote E2, Santa Maria, Sal, Cape Verde, 32

Explore the area

  • Popular LocationSanta Maria Beach14 min drive
  • Popular LocationSanta Maria Pier14 min drive
  • AirportSal Island (SID-Amilcar Cabral Intl.)23 min drive
  • Popular LocationBuracona87 min drive

Choose dates to view prices

About this area

Sal

Located in Sal, Hotel Riu Palace Santa Maria is on the beach. Viveiro Botanical Garden & Zoo is a local attraction and the area's natural beauty can be seen at Ponta Preta and Santa Maria Beach. With scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Ponta Preta - 7 min drive
  • Santa Maria Town Square - 13 min drive
  • Santa Maria Beach - 14 min drive
  • Santa Maria Pier - 14 min drive
  • Buracona - 87 min drive

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 23 min drive

Restaurants

  • Bailey's - 14 min walk
  • Da Valeria - 15 min walk
  • Chez Pastis - 3 min drive
  • BOA Pizza - 3 min drive
  • Criolo - 4 min drive

About this property

Hotel Riu Palace Santa Maria

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Santa Maria's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 1001 rooms provide in-room free WiFi, balconies and minibars (stocked with some free items). Other amenities available to guests include electric kettles, ceiling fans and hairdryers.
Hotel Riu Palace Santa Maria offers 1001 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.
5 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova Spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Snorkelling
Surfing/boogie boarding
Windsurfing

Land activities

Fitness facilities
Volleyball
Spa facilities
Limited spa services
Children's club

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 5 bars/lounges

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Playground
  • Surfing/boogie boarding
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Playground
  • Water slide

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Water sports equipment

Languages spoken

  • English
  • Portuguese
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Spa open daily
  • Steam room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CVE 220.00 per person, per night, up to 10 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Palace Santa Maria Sal
Hotel Riu Palace Santa Maria Sal
Hotel Riu Palace Santa Maria Hotel
Hotel Riu Palace Santa Maria Hotel Sal
Hotel Riu Palace Santa Maria All Inclusive

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 9 out of 15 reviews
5 - Excellent 60%
Rating 4 - Good. 4 out of 15 reviews
4 - Good 27%
Rating 3 - Okay. 1 out of 15 reviews
3 - Okay 7%
Rating 2 - Poor. 1 out of 15 reviews
2 - Poor 7%
Rating 1 - Terrible. 0 out of 15 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.1/5

Eco-friendliness

2/5 Poor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My wife and I are very happy positive polite people, our glass is always half full as oppose to half empty, we rarely leave feedback but on this occasion I must. My wife and I visited the Rui Palace Hotel from the 10/03/22 to 20/03/22, We were so excited having had friends that stayed there over Christmas They so enthusiastic with the array of fresh seafood that was on offer, Tuna and Grouper etc on a daily basis, and to celebrate my wife's Birthday (my wife is a vegetarian with the addition of fish in her diet,So 5 star luxury with fresh sea food, delicious fruit would be perfect However our experience was not a pleasant one, Quantity is not better than Quality, the food was very bland and invariably cold or lukewarm, the salad and fruit had no taste, the only fresh looking fish that was on offer once, was a whole trout obviously cooked from frozen, plenty of frozen hake fillets was cooked daily tasted of nothing The fish I caught from the beach in the early mornings, that was graciously cooked by the lovely lady's at the swim up bar was the only fresh fish I ate, my wife was ill room bound for three days (tummy bug) I was the same a few days later. (no food eaten off the complex) I emailed the manager with our experience and had no response VERY DISSAPOINTED The entertainment staff were fantastic
Stayed 10 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Mar 2022

3/5 Okay

Pros: plenty of food and drinks to go around. You'll rarely, if ever, go hungry or thirsty. Some lovely staff in some of the restaurants. Plenty of loungers. Lovely white sand beach. Cons: food quality very varied depending on where you go. Rooms are not fitting for a 5* property. Our room had lots of ants and mosquitoes, the motion sensor bathroom light shines straight through the frosted glass into the bedroom when you're trying to sleep, and the doors are useless at soundproofing so you can hear everything happening in the echo-y hallways. The people trying to sell excursions on the beach are really aggressive so you feel like you can never relax on the beach.
Stayed 7 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021