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Aparthotel

HELLO Aparthotels

2.0 star property

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Located in the heart of Kraków City Centre, HELLO Aparthotels welcomes guests to unwind on its picturesque terrace or stroll through the charming garden. With free in-room WiFi, a 24-hour front desk, luggage storage, tour assistance and outdoor furniture at your fingertips.

Reviews

3.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Outdoor space
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Triple Room

A room with three single beds, a wooden herringbone floor, a tall cabinet, and framed pictures on the wall.

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room, 2 Single Beds

A hotel room with two beds, a radiator, a wall-mounted lamp, and a window with curtains.

Comfort Double or Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

A room with four single beds, each with a pink bedspread and white pillows. There are four framed pictures on the wall, and a wooden herringbone floor.

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

A room with four single beds, each with a pink bedspread and white pillows. There are four framed pictures on the wall, and a wooden herringbone floor.

Family Quadruple Room

  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds
  • Free Wi-Fi

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About the area

Located in Kraków City Centre, a neighbourhood in Kraków, HELLO Aparthotels is in a shopping district. Royal Road and Wawel Castle are notable landmarks, and travellers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Tauron Arena Kraków. Visit our Kraków travel guide
View more Aparthotels in Kraków
Map
15 Zwierzyniecka, Kraków, Malopolskie, 31-103

What's nearby

  • A historic castle with a prominent tower and a large arched entrance.
    Planty Park
    2 min walk - 0.1 miles
  • A historic building with a clock tower and two domes, surrounded by autumn foliage.
    Royal Road
    5 min walk - 0.3 miles
  • A historic church with a prominent tower and domes, surrounded by a grassy area with blooming pink flowers.
    Wawel Cathedral
    6 min walk - 0.4 miles
  • A bustling outdoor café area with stone buildings and outdoor seating.
    Main Market Square
    6 min walk - 0.4 miles
  • A historic castle with red-tiled roofs, green domes, and a prominent tower.
    Wawel Castle
    11 min walk - 0.6 miles

Getting around

  • Turowicza Station
    9 min drive
  • Kurdwanów P+R Station
    14 min drive
  • Kraków (KRK-John Paul II - Balice)
    21 min drive

Restaurants

  • Liberty Cafe
    2 min walk
  • NapNap Cafe
    2 min walk
  • Kult Cafe
    1 min walk
  • Kinki Ramen
    5 min walk
  • VELO Food&Bar
    6 min walk

About this property

HELLO Aparthotels

  • Aparthotel near Main Market Square
  • Close to Wawel Castle and Royal Road, HELLO Aparthotels provides a terrace, a garden and more. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • A round-trip airport shuttle (surcharge), tour/ticket information and luggage storage
    • A 24-hour front desk and outdoor furniture
  • Room features
  • All guestrooms at HELLO Aparthotels offer comforts such as free WiFi and printers.
  • Extra conveniences in all rooms include:
    • Guidebooks and local maps
    • Daily housekeeping, printers and electrical adapters/chargers

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Bedrooms

  • Rollaway/extra bed: PLN 65 per day

Bathroom

  • 1 private bathroom

Outdoor areas

  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Terrace

Work spaces

  • Printer

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 65.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: PLN 8 per vehicle (one-way, maximum occupancy 7)
  • Airport shuttle fee per child: PLN 8
  • Rollaway bed fee: PLN 65.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is HELLO Aparthotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at HELLO Aparthotels?

This property doesn't offer parking.

What time is check-in at HELLO Aparthotels?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at HELLO Aparthotels?

Checkout is at 11:00 AM.

Does HELLO Aparthotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 8 per vehicle applies.

Where is HELLO Aparthotels located?

Located in Kraków City Centre, this aparthotel is within a 10-minute walk of Kraków Philharmonic, Main Market Square and Royal Road. Planty Park and Jagiellonian University are also within 5 minutes. Kraków Główny Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HELLO Aparthotels Reviews

3.6

5.0

Cleanliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 3 out of 4 reviews

Reviews

Verified

2/10 Terrible

Adam

Disliked: Cleanliness, communication
Terrible, filthy place, different in photos, worse in reality, I don't recommend it
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Room comfort, communication
There is no 24/7 staff at the desk. The inside of the hotel looks nothing like the pictures online. Make sure you dress warm because there may as well not be any heaters for how well they work. The only time we met the manager was when he tried to extort money from us under the table by posing as a police officer. Claiming one of us had abused another guest there on camera. Which if his accusation was true would have been an instant police call anywhere especially since it supposedly happened right in front of the camera. If you are a foreigner visiting Krakow this is not the hotel for you.
Stayed 4 nights in Dec 2023
Verified

2/10 Terrible

David

Disliked: Cleanliness, room comfort, communication
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Dursun

Liked: Cleanliness
Stayed 2 nights in Apr 2024