Title: Quality Inn Merchants Drive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Quality Inn Merchants Drive Hotel in Knoxville with free breakfast and seasonal outdoor pool ![Lobby](https://images.trvl-media.com/lodging/3000000/2240000/2236400/2236394/d7fb2d61.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2240000/2236400/2236394/bb7fad9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/3000000/2240000/2236400/2236394/0f02a610.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/3000000/2240000/2236400/2236394/fc3fd10b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, individually furnished, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2240000/2236400/2236394/3453afa1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Quality Inn Merchants Drive in Knoxville offers a complete breakfast buffet, cozy coffee shop/cafe, and convenient laundry facilities. Unwind by the lobby fireplace or enjoy the seasonal outdoor pool for refreshing relaxation. 7.2 Good ## Popular amenities - Room service - Bar - Pool - Pet-friendly - Housekeeping - 24/7 front desk £54 includes taxes & fees 13 Oct - 14 Oct ## Room options ### Check availability for these dates # Tonight [Sept 15 - Sept 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=2236394&PinnedHotelID=2236394&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=2236394&PinnedHotelID=2236394&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=2236394&PinnedHotelID=2236394&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=2236394&PinnedHotelID=2236394&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=2236394&PinnedHotelID=2236394&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=2236394&PinnedHotelID=2236394&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2236394&PinnedHotelID=2236394&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2236394&PinnedHotelID=2236394&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2240000/2236400/2236394/edb54ee3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 7.8 Good 63 reviews ### Highlights Individually furnished Air conditioning Heating Connecting rooms available Fridge LCD TV Fan Blackout curtains - 270 sq ft - Sleeps 2 - 1 King Bed ### Room, 1 Queen Bed, Accessible, Smoking ### Highlights Individually furnished Air conditioning Heating Connecting rooms available Fridge LCD TV Fan Blackout curtains - Sleeps 2 - 1 Queen Bed ![In-room safe, individually furnished, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2240000/2236400/2236394/3453afa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, Non Smoking ### Highlights Individually furnished Air conditioning Heating Connecting rooms available Fridge LCD TV Fan Blackout curtains - 270 sq ft - Sleeps 4 - 2 Double Beds ![Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2240000/2236400/2236394/1fa80e2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Accessible, Non Smoking 8.6 Excellent 9 reviews ### Highlights Individually furnished Air conditioning Heating Connecting rooms available Fridge LCD TV Fan Blackout curtains - 260 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/37000000/36060000/36050500/36050488/2f479a88.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru by Hilton Knoxville North I75 Inskip - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 1,003 reviews £88 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Knoxville-Hotels-Tru-By-Hilton-Knoxville-North-I75.h36050488.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=602977&destination=Knoxville&destType=MARKET&latLong=35.96306,-83.9183&searchId=1be13bf4-fe80-4a6d-a9f0-94f82f584c06&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/49000000/48780000/48775800/48775779/5dc79972.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru by Hilton Alcoa Knoxville Airport Alcoa - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 594 reviews £82 includes taxes & fees 22 Sept - 23 Sept [](https://www.expedia.co.uk/Knoxville-Hotels-TRU-BY-Hilton-Alcoa-Knoxville-Airport.h48775779.Hotel-Information?chkin=2025-9-22&chkout=2025-9-23&rm1=a2®ionId=602977&destination=Knoxville&destType=MARKET&latLong=35.96306,-83.9183&searchId=1be13bf4-fe80-4a6d-a9f0-94f82f584c06&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1560000/1551400/1551345/b0e8d982.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Knoxville East Strawberry Plains Pike - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKnoxville-Hotels-Quality-Inn-Merchants-Drive.h2236394.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKnoxville-Hotels-Quality-Inn-Merchants-Drive.h2236394.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.01360%2C-83.96989&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xTQ4QW4x9jl0_IYX77wbLCSHBqY=) 117 Cedar Lane, Knoxville, TN, 37912 #### What's nearby - Knoxville Expo Center - 2 min drive - 1.1 miles - Knoxville Convention Center - 6 min drive - 5.3 miles - University of Tennessee - 7 min drive - 5.5 miles - Neyland Stadium - 7 min drive - 6.2 miles - Knoxville Zoo - 10 min drive - 7.3 miles #### Getting around - Alcoa - Knoxville Airport (TYS) - 23 min drive #### Restaurants - ‪McDonald's - ‬11 min walk - ‪Cracker Barrel - ‬8 min walk - ‪Austin's Steak & Homestyle Buffet - ‬18 min walk - ‪Domino's Pizza - ‬13 min walk - ‪Starbucks - ‬5 min walk ## About this property ### Quality Inn Merchants Drive Hotel near University of Tennessee At Quality Inn Merchants Drive, you can look forward to a free breakfast buffet, a coffee shop/cafe and laundry facilities. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool - A front desk safe, free newspapers and a computer station - Coffee/tea in reception, a 24-hour front desk and a TV in reception - A lift - Guest reviews say great things about the helpful staff Room features All 128 individually furnished rooms include comforts such as air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property. Extra amenities include: - Heating and fans - Rollaway/extra beds (surcharge) and cots/infant beds (surcharge) - Bathrooms with deep-soaking baths and free toiletries - 32-inch LCD TVs with cable channels - Fridges, microwaves and coffee/tea makers ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:00 AM - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas ### Things to do - Seasonal outdoor pool - TV in common areas ### Family friendly - Cot (surcharge) - In-room microwave - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Lockers - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - Business centre - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Refrigerator ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Fan - Free daily newspapers - Free local calls - Heating - Individual furnishings - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 20 per pet, per night Service animals are welcome, and are exempt from fees 2 total (up to 23 kg per pet) ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10 per night. Cots (infant beds) are available for USD 10 per night ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 20 per pet, per night - Service animals are exempt from fees - Crib (infant bed) fee: USD 10 per night - Rollaway bed fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from April to October Pool access available from 8 AM to 10 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Merchants Drive Quality Inn Merchants Drive Quality Inn Merchants Drive Knoxville Quality Merchants Drive Quality Merchants Drive Knoxville Quality Inn Knoxville Quality Inn Merchants Drive Hotel Knoxville Merchants Drive Quality Inn Quality Inn Merchants Drive Hotel Quality Inn Merchants Drive Knoxville Quality Inn Merchants Drive Hotel Knoxville ## Frequently asked questions ### Does Quality Inn Merchants Drive have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM to 10 PM. ### How much does it cost to stay at Quality Inn Merchants Drive? > As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn Merchants Drive on 13 Oct 2025 start from £53.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Knoxville-Hotels-Quality-Inn-Merchants-Drive.h2236394.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Quality Inn Merchants Drive pet-friendly? > Yes, Quality Inn Merchants Drive allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees. ### How much is parking at Quality Inn Merchants Drive? > This hotel doesn't offer parking. ### What time is check-in at Quality Inn Merchants Drive? > Check-in begins at 3 PM. ### What time is check-out at Quality Inn Merchants Drive? > Checkout is at 11 AM. ### Where is Quality Inn Merchants Drive located? > Located in Inskip, this hotel is 1.2 mi (1.9 km) from Knoxville Expo Center and within 6 miles (10 km) of University of Tennessee and Neyland Stadium. Victor Ashe Dog Park and Knoxville Children's Theatre are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Quality Inn Merchants Drive Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 274 8 - Good 310 6 - Okay 185 4 - Poor 131 2 - Terrible 106 ### 7.0/10 Cleanliness ### 8.0/10 Staff & service ### 6.4/10 Amenities ### 6.6/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 10/10 Excellent #### Sandra 14 Sept 2025 Room was ready early and was allowed to check in. They were very nice. ##### Sandra Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Heather 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love it. Will stay again definitely ##### Heather Stayed 2 nights in May 2025 ### 10/10 Excellent #### Katherine 12 Sept 2025 Liked: Cleanliness, staff & service, amenities My room was clean and fine for a one night stay. The rooms are a bit dated but seem to be being renovated. Mine had a musty smell but it was otherwise fine. Staff were friendly and helpful. ##### Katherine Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jacklyn 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service ##### Jacklyn Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Jennifer 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelent location ##### Jennifer Stayed 5 nights in May 2025 ### 6/10 Okay #### Carol 14 Aug 2025 Liked: Staff & service Disliked: Property conditions & facilities Needs remodeled! ##### Carol Stayed 1 night in Aug 2025 ### 8/10 Good #### Kristopher 13 Jul 2025 It was okay, property is showing its age. Staff was great ##### Kristopher Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Robert 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The accommodations and staff are top notch! ##### Robert Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### DAVID 27 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Terrible property. There was an unbelievable amount of what appeared to be Drug addicted, homeless people surrounding the property. The rooms were dirty and a stench of cigarettes. ##### DAVID Stayed 2 nights in Jul 2025 ### 8/10 Good #### Lawrence 4 Nov 2024 Liked: Cleanliness, staff & service Convenient, close to interstate and a number of dining options. ##### Lawrence Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Michael 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Home fro FL Everything great ##### Michael Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Angela 12 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The air doesnt work. The room is dirty with burn stains on the comforters. The walls have visible patchwork paint showing and picture frames are broken. ##### Angela Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller 4 May 2025 Liked: Cleanliness, staff & service, room comfort The breakfast was so-so. The hotel is old, so its layout is not very good. The surroundings are safe ##### Verified traveller Stayed 1 night in Apr 2025 ### 6/10 Okay #### Rahul 13 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Hotel need some major upgrades, and cleaning. There were cockroaches, and dust everywhere. The false ceiling can fall down any time. Also there is a bad smell. Location is good, and lot of potential with proper handling. ##### Rahul Stayed 1 night in Jul 2025 ### 6/10 Okay #### Immanuel 26 May 2025 Liked: Cleanliness, staff & service Breakfast wasn’t all that ##### Immanuel Stayed 2 nights in May 2025 ### 8/10 Good #### Jose 29 May 2024 excellent stay ##### Jose Stayed 1 night in May 2024 ### 6/10 Okay #### John C 19 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Rooms needs repainted and repaired. Bathroom was dirty ##### John C Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Cory 19 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There were over 20+ stains on the comforter, some showed signs that the comforter was never cleaned. There were long, black hairs stuck in the towel rack. The hair dryer was covered in brown splashes of dried liquid. The couch was stained with white streaks. I had to leave within 5 minutes and get a different hotel room. Was not given a refund, credit, or any sort of accommodation from the hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/63f138f7-f9cf-4f2e-9080-3fad1a69f38d-1755643353191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cory Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Shawn 30 Jun 2025 Disliked: Amenities, property conditions & facilities The room was almost 90 degrees with the air being off. Took several hours for the room to cool down. Room was dirty, property was completely run down. The place looked like it should be condemned. ##### Shawn Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Andrea 22 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will be booking again simply for the best sleep in an ultra comfy bed. ##### Andrea Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Joseph 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very good location.excellant staff ##### Joseph Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Kimberly 25 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities This property was very aged. The room had a smell and the bedding as well. The bathroom is in horrible shape and was not clean. ##### Kimberly Stayed 5 nights in May 2025 ### 10/10 Excellent #### Nelson 24 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good service, nice clean room and comfortable bed. ##### Nelson Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Joseph 21 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean safe good food ##### Joseph Stayed 2 nights in Apr 2024 ### 8/10 Good #### Phillip 24 Feb 2025 Quiet ##### Phillip Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [TownePlace Suites by Marriott Nashville Midtown](https://www.expedia.co.uk/Nashville-Hotels-TownePlace-Suites-By-Marriott-Nashville-Midtown.h64749670.Hotel-Information) > > [Drury Plaza Hotel Nashville Downtown](https://www.expedia.co.uk/Nashville-Hotels-Drury-Plaza-Hotel-Nashville-Downtown.h35146945.Hotel-Information) > > [The Joseph, a Luxury Collection Hotel, Nashville](https://www.expedia.co.uk/Nashville-Hotels-The-Joseph.h46183280.Hotel-Information) > > [Best Western Downtown Plus Music Row](https://www.expedia.co.uk/Nashville-Hotels-Best-Western-Plus-Music-Row.h2951.Hotel-Information) > > [Crowne Plaza Memphis Downtown Hotel by IHG](https://www.expedia.co.uk/Memphis-Hotels-Crowne-Plaza-Memphis-Downtown-Hotel.h202102.Hotel-Information) > > [The Capitol Hotel Downtown, an Ascend Collection Hotel](https://www.expedia.co.uk/Nashville-Hotels-The-Capitol-Hotel-Downtown.h4351.Hotel-Information) > > [Comfort Inn Downtown Nashville - 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