Title: Aloft Knoxville West Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=602977&destination=Knoxville%2C+Tennessee%2C+United+States+of+America&selected=46319666&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aloft Knoxville West Travelers cool off in the outdoor pool after shopping excursions to Turkey Creek, or energize at the 24-hour gym before exploring Knoxville's retail scene ## Photo gallery for Aloft Knoxville West ![Exterior - Aloft Knoxville West (Knoxville)](https://images.trvl-media.com/lodging/47000000/46320000/46319700/46319666/51836fcc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Aloft Knoxville West (Knoxville)](https://images.trvl-media.com/lodging/47000000/46320000/46319700/46319666/892d4ca6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, in-room safe, laptop workspace - Aloft Knoxville West (Knoxville)](https://images.trvl-media.com/lodging/47000000/46320000/46319700/46319666/fe4edee1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Aloft Knoxville West (Knoxville)](https://images.trvl-media.com/lodging/47000000/46320000/46319700/46319666/6bfdda36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Aloft Knoxville West (Knoxville)](https://images.trvl-media.com/lodging/47000000/46320000/46319700/46319666/491775f0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to West Town Mall, Aloft Knoxville West offers a stylish, welcoming atmosphere. Guests can cool off in the outdoor pool after a workout in the 24-hour gym, or spend the day exploring the shops at Turkey Creek Shopping Center just minutes away. ## Reviews 8.8 Excellent ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £101 includes taxes & fees 5 Apr - 6 Apr ## Room options ### Check availability for these dates Tonight [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=46319666&PinnedHotelID=46319666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=46319666&PinnedHotelID=46319666&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=46319666&PinnedHotelID=46319666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=46319666&PinnedHotelID=46319666&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=46319666&PinnedHotelID=46319666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=46319666&PinnedHotelID=46319666&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=46319666&PinnedHotelID=46319666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=46319666&PinnedHotelID=46319666&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for aloft, Room, 1 King Bed ![Premium bedding, pillow-top beds, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/47000000/46320000/46319700/46319666/1c70636e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 1 King Bed 8.8 Excellent 46 reviews - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for aloft, Room, 2 Queen Beds ![Premium bedding, pillow-top beds, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/47000000/46320000/46319700/46319666/44ca7876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 2 Queen Beds 8.4 Very good 27 reviews - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed (Hearing Accessible) ![Premium bedding, pillow-top beds, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/47000000/46320000/46319700/46319666/fe4edee1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Hearing Accessible) 10.0 Exceptional 3 reviews - 355 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower) ![Premium bedding, pillow-top beds, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/47000000/46320000/46319700/46319666/fe4edee1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-in Shower) - 355 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds (Hearing Accessible) ![Premium bedding, pillow-top beds, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/47000000/46320000/46319700/46319666/e629c16b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Hearing Accessible) 9.2 Wonderful 5 reviews - 355 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1450000/1445900/1445808/2a82feae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### SpringHill Suites by Marriott Knoxville at Turkey Creek Knoxville West - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 795 reviews £90 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Knoxville-Hotels-SpringHill-Suites-By-Marriott-Knoxville-At-Turkey-Creek.h1445808.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=602977&destination=Knoxville&destType=MARKET&latLong=35.96306,-83.9183&searchId=69b92012-5782-4cde-89f9-048f26cd4e7d&top_cur=GBP) Ad ![Suite, 1 King Bed (Governor) | Living area | 55-inch flat-screen TV with cable channels, Smart TV, Netflix](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16740000/16736300/16736258/80e8e376_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### THE TENNESSEAN Hotel Downtown Knoxville - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 1,004 reviews £166 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Knoxville-Hotels-The-Tennessean-Personal-Luxury-Hotel.h16736258.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=602977&destination=Knoxville&destType=MARKET&latLong=35.96306,-83.9183&searchId=69b92012-5782-4cde-89f9-048f26cd4e7d&top_cur=GBP) Ad ![Al fresco dining, open daily](https://images.trvl-media.com/lodging/1000000/10000/5700/5640/ec5e2376.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Knoxville Downtown Knoxville - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 1,920 reviews £103 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Knoxville-Hotels-Hilton-Knoxville.h5640.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=602977&destination=Knoxville&destType=MARKET&latLong=35.96306,-83.9183&searchId=69b92012-5782-4cde-89f9-048f26cd4e7d&top_cur=GBP) Ad ![Interior entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2700/2606/723959d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Knoxville Downtown University by IHG Downtown Knoxville - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 1,001 reviews £104 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Knoxville-Hotels-Crowne-Plaza-Hotel-Knoxville-Downtown-University.h2606.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=602977&destination=Knoxville&destType=MARKET&latLong=35.96306,-83.9183&searchId=69b92012-5782-4cde-89f9-048f26cd4e7d&top_cur=GBP) Ad ![Indoor pool, open 10:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/14400/14312/85cec444.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Oak Ridge Knoxville Oak Ridge - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 560 reviews £113 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Knoxville-Hotels-Hampton-Inn-Oak-Ridge-Knoxville.h14312.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=602977&destination=Knoxville&destType=MARKET&latLong=35.96306,-83.9183&searchId=69b92012-5782-4cde-89f9-048f26cd4e7d&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1120000/1111400/1111341/52c32bdd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Knoxville West at Turkey Creek Knoxville West - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 539 reviews £109 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Knoxville-Hotels-Homewood-Suites-By-Hilton-Knoxville-West-At-Turkey-Creek.h1111341.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=602977&destination=Knoxville&destType=MARKET&latLong=35.96306,-83.9183&searchId=69b92012-5782-4cde-89f9-048f26cd4e7d&top_cur=GBP) Ad ![Indoor pool, open 6:00 AM to 11:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/7600/7589/6db0a652_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Knoxville Airport Alcoa - Pool - Hot tub - Free airport shuttle - Parking included 9.2 Wonderful 1,003 reviews £114 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Knoxville-Hotels-Hilton-Knoxville-Airport.h7589.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=602977&destination=Knoxville&destType=MARKET&latLong=35.96306,-83.9183&searchId=69b92012-5782-4cde-89f9-048f26cd4e7d&top_cur=GBP) Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19960000/19950200/19950199/be4c5265_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Knoxville Downtown Downtown Knoxville - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 1,012 reviews £136 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Knoxville-Hotels-Hyatt-Place-Knoxville-Downtown.h19950199.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=602977&destination=Knoxville&destType=MARKET&latLong=35.96306,-83.9183&searchId=69b92012-5782-4cde-89f9-048f26cd4e7d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKnoxville-Hotels-Aloft-Knoxville-West.h46319666.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKnoxville-Hotels-Aloft-Knoxville-West.h46319666.Hotel-Information) ## About the area Located in Knoxville West, a neighbourhood in Knoxville, Aloft Knoxville West is near the airport and near theme parks. Travellers who have shopping on the agenda can visit Turkey Creek Shopping Center and West Town Mall. University of Tennessee and Oak Ridge National Laboratory are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours. [Visit our Knoxville travel guide](https://www.expedia.co.uk/Knoxville.dx602977) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.90567%2C-84.14255&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mnCzbkFFZGQHk5wjH1fqB_2Drx8=) 364 Lovell Road, Knoxville, TN, 37934 ### What's nearby - ![The Hill at the University of Tennessee in Knoxville, Tennessee.](https://images.trvl-media.com/place/6080281/90be7cce-6233-48e1-a8b4-61695780cc9f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Tennessee 14 min drive \- 16.7 miles - Turkey Creek Shopping Center 6 min walk \- 0.4 miles - Tennova Hospitalist Group 12 min walk \- 0.7 miles - Topgolf Knoxville 1 min drive \- 1.7 miles - Regal Pinnacle 2 min drive \- 1.5 miles ### Getting around - Alcoa - Knoxville Airport (TYS) 19 min drive ### Restaurants - Chick-fil-A 19 min walk - McDonald's 5 min walk - Whataburger 3 min drive - Texas Roadhouse 17 min walk - Cook Out 19 min walk ## About this property ### Aloft Knoxville West Hotel near Turkey Creek Shopping Center Located close to West Town Mall, Aloft Knoxville West provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, Re:Fuel, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre. Additional perks include: - An outdoor pool - Free self-parking - Breakfast (surcharge), express check-out and express check-in - Wedding services, a front desk safe and 1 meeting room - Guest reviews speak highly of the helpful staff Room features All 107 rooms boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and free toiletries - 55-inch LCD TVs with Netflix, streaming services and cable channels - Separate sitting areas, mini fridges and free infant beds ## Similar properties ![Reception](https://images.trvl-media.com/lodging/1000000/20000/12700/12603/b4742493.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Knoxville-West At Cedar Bluff Cedar Bluff - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,009 reviews £109 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=12603&PinnedHotelID=12603&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4440000/4432300/4432246/w3837h2559x3y0-79f71541.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Knoxville-Turkey Creek/Farragut Knoxville West - Pool - Breakfast included - 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Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 342 reviews £84 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=918561&PinnedHotelID=918561&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/11000000/10030000/10020200/10020123/fa937179.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Knoxville Papermill Drive Bearden - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 1,006 reviews £110 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=10020123&PinnedHotelID=10020123&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=46319666&PinnedHotelID=46319666&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=46319666,12603,4432246,45886553,43372) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1.25 to 20 per person - A bar/lounge - A restaurant ### Restaurants on site - Re:Fuel - WXYZ ### Things to do - 24-hour gym - Outdoor pool ### Family friendly - In-room cot - Laundry facilities - Mini-fridge - Outdoor pool - Pool gate ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - 24-hour business centre - Computer station - Meeting room ### Outdoors - In a nature reserve ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Assistive listening devices in meeting rooms - Braille/raised signage - Grab bar near toilet - Handrails in stairways - Lever door handles - Lift - Low-height bed - Low-height counter and sink - Low-height desk - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Pool hoist on site - Stair-free path to entrance - Transfer shower - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchair-width doorways ### More - 5 floors - At least 80% lighting from LEDs - Banquet hall - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 55-inch LCD TV with cable channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Free bottled water - Mini-fridge ### More - Air conditioning (climate-controlled) - Connecting rooms available - Energy-saving switches in guestrooms - Free local calls - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Express check-in available Minimum check-in age - 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Guests will receive smart lock details Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday: - Outdoor pool The following facilities are closed on Friday and Saturday: - Outdoor pool ### Access methods Staffed front desk, smart lock ### Pets Pets are allowed for an extra charge of USD 50 per accommodation, per night Service animals are welcome, and are exempt from fees 1 total (up to 40 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for to-go breakfast: approximately USD 1.25 to 20.00 per person - Pet fee: USD 50 per accommodation, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Aloft Knoxville West Hotel Aloft Knoxville West Knoxville Aloft Knoxville West Hotel Knoxville Aloft Knoxville West a Marriott Hotel ## Frequently asked questions ### Does Aloft Knoxville West have a pool? ### How much does it cost to stay at Aloft Knoxville West? ### Is Aloft Knoxville West pet-friendly? ### How much is parking at Aloft Knoxville West? ### What time is check-in at Aloft Knoxville West? ### What time is check-out at Aloft Knoxville West? ### Where is Aloft Knoxville West located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aloft Knoxville West Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 397 8 - Good 105 6 - Okay 57 4 - Poor 27 2 - Terrible 25 ## Reviews Verified ### 6/10 Okay #### Doris 24 Mar 2026 Liked: Cleanliness, staff & service Disliked: Amenities My room was clean, I did find a piece of hair on my sheets. When I greeted by the staff when I checked in she was wonderful. They showed concerned that I did not have air condition in my room. Although I could not change rooms and the air was never completed fixed the entire time I was there. Being in a room by the highway was awful as well. All night and day you could here the traffic on the highway it was awful.Once I was able to log into Marriott the internet was great. There were tons of shops near by. ##### Doris Stayed 3 nights in Mar 2026 Verified ### 4/10 Poor #### Everett 20 Mar 2026 Disliked: Amenities, property conditions & facilities Called ahead when making reservation to make sure wired ethernet was available, only to be told on check in that it was not. Wi fi speed was less than 1mb/s. Hotel itself was an attempt at style over substance, but even the style was mediocre. ##### Everett Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Kim 11 Mar 2026 Liked: Cleanliness, staff & service, amenities Easy parking…. ##### Kim Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Robyn 25 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, friendly & consistency. Excellent bedding. Just need to make sure they refill the shower body wash ❤️ ##### Robyn Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Michael 18 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff were amazing! The rooms were very nice and clean. Modern and updated. Bathroom was clean. I felt refreshed waking up after being on the road all day. They had laundry on the fifth floor to wash some clothes. Checked out in the morning and again the staff was very nice and accommodating. Would certainly stay here again. ##### Michael Stayed 1 night in Feb 2026 Verified ### 2/10 Terrible #### Lucas 15 Feb 2026 Just felt like the room was dirty and the toilet broke on me. Wont stay there again ##### Lucas Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Frances 14 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The rooms were clean and the staff were really friendly. Didn’t disappoint. ##### Frances Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Sharon 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The stay at aloft was great ##### Sharon Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Miguel 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was nice and clean and easy check in. The room was a little smaller than I would have liked. ##### Miguel Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Lori 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel. Room was awesome. ##### Lori Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Unique 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean, staff was welcoming and courteous, bar and lobby were nice, reasonably priced rates , I would recommend ! ##### Unique Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### amanda 29 Dec 2025 Everything was clean and seemed new except the toilet paper roll was used and not a fresh roll. ##### amanda Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Thomas 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The courtesy of staff was excellent. We were there four days and only had one partial house keeping visit. I say partial because the trash was not taken out. ##### Thomas Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Myra 22 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities The guy that checked us in told us there were no available king rooms, even though I booked one. Supervisor was able to find one immediately thankfully. The sweet girl that made us a pizza was a life saver! Super clean spot to stay, will stay again ##### Myra Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### LaNeil 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay and great sleep. Convenient location right off the highway. ##### LaNeil Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Abdulghefur 14 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best ##### Abdulghefur Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Francina 14 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They may want to give more detail to the shower stall floors, also lots of torn flooring throughout room. The front desk staff were phenomenal, that's my highlight. ##### Francina Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Mitchell 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay! ##### Mitchell Stayed 1 night in Nov 2025 Verified ### 4/10 Poor #### Julia 3 Dec 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities I would like to start by saying the front desk associate was VERY nice. I checked in very late and their computers were down. Apparently they had to turn ppl away, but they allowed me to be ‘hand-written checked in’. I kinda begged her to stay, since it passed 12 am and I had driven all the way from Tx, and had another 10 hr drive to go. The front desk associate had to walk me to my room to make sure it wasn’t already occupied. My room was on the first floor, off the lobby. Note: the lobby music can be heard from the room and it’s quite loud, even at 1 am. Upon settling in I noticed the room wasn’t very clean - a veryyy shotty job cleaning at best. There was also a dead roach on the floor. I didn’t complain only bc it was late, like I mentioned, and to be honest I didn’t feel like dealing with the whole computer crashing situation.. the bed was clean at least. Next AM, I noticed that the water provided in the room was filled to the top, but the seal was broken.. like they just refilled it. Anyhow, the manger has a letter to their guests welcoming them and stating to relay any concerns..blah blah. I should have taken his info down to relay this unsatisfactory stay, butttt I didn’t. However, I feel it’s necessary to let other hotels.com guests know so they can make their own decisions to stay or stay elsewhere…! ![](https://a.travel-assets.com/ugc/hotel-reviews/78fb243d-3d7f-4015-95ee-b5016bcf00e4-1764796230919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/49c72b8e-3963-4410-88a9-d242444fb9cb-1764796229030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julia Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Michelle 24 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Only hot items were biscuits and gravy and sausage. ##### Michelle Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Robyn 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Floor was coming up in 107 - other than that - it was amazing! ##### Robyn Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### Orlando 11 Nov 2025 Liked: Amenities staff were nice and professional, the room was in good conditions…. But I did saw a cockroach wondering around the room and that was no iron in the room. ##### Orlando Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Sabine 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities very nice staff, cool hotel, very clean. ##### Sabine Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Conneicsha 9 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room smelt weird. A/C works good. ##### Conneicsha Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### betty 7 Nov 2025 Liked: Cleanliness, staff & service, amenities Loved the room. 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