Knights Valley Holidays from £855

Room was great but a little stuffy. A/C was limited and so was ventilation.

2 staff members at front service is beyond we have 2 rooms 203 and 204. The staff way to busy for day like Thai new year festival how every they still service with care and smelling on their face. With big events like this management should have provided more staff or she definitely should get some bonus.

A great unit for a family. Our favorite parts were the balcony, secure parking garage, and location. The building felt safe and the street/area was clean.

Overall we had a very nice stay. It was centrally located between the places we needed to go and Uber was able to drop off and pick up easily. Online we understood a shuttle could take us within 3 miles, which was one reason we selected the hotel. But when we arrived, they explained it was an Uber service during limited hours to limited locations, so we couldn't benefit from it. Although we only used both amenities once, the pool hours are good (open until 10 pm) and they a have free glass of wine in the afternoon. The continental breakfast is the exact same daily, which is a good offering, but it would be nice to have some boiled eggs or some other light protein option as opposed to the large pay breakfasts. The rooms are a bit small and we would have preferred queen beds instead of doubles for a family of 3. But that's mainly due to the shape of the hotel, which limits the size of the spaces. We made it work. The only issue we ran into were some young women under the influence yelling in the halls at 4AM for 30 minutes who woke up everyone on ours and neighboring floors. The hotel said they would comp us something for the disturbance, but I don't know that we were or that the hotel was able to address the badly mannered guests in any way. Aside from a few challenges, we enjoyed our stay.

What a charming hotel! All the staff were welcoming, kind, and very accommodating. As a VIP member I received a chilled bottle of white wine and some delicious popcorn! The room was spacious enough to hold 5 luggage bags!! I was traveling for between two work conferences. I traveled with my sister and we had two queen beds. The queen beds were so comfortable, it made some mornings difficult to get out of bed and head to our work conference! I never made it to breakfast but did have a cup of coffee one morning and it was good. The restaurant downstairs looked charming. The hotel is about a 5 min uber drive to the convention center. Traffic is bad in the mid-afternoon. Otherwise uber everywhere. The Hotel is located around a safe area however 2-3 blocks wandering you could end up in uncomfortable territory. The front desk staff is amazing at helping out with directions, recommendations, and are even kind enough to bring your door dash/UberEATS to your room. The cleaning staff are prompt and meticulous. Overall, this charming hotel was a great stay. I would Definity recommend this hotel to anyone (family, couples, or singles). I will definitely be staying here my next visit!