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Holiday Inn Express and Suites Kitchener Southeast by IHG

2.5 star property
Relax by the firepit after an action-packed day of skiing or exploring nearby Waterloo Region Museum. Enjoy your downtime in this convenient retreat.

Choose dates to view prices

Kitchener Inn & Suites offers a warm welcome with a free breakfast buffet, firepit, and laundry facilities. Relax near the 24-hour gym or stay productive at the business center; guests praise the helpful staff and proximity to the airport.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is £81
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in time starts at 4:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Frequently asked questions

Is Holiday Inn Express and Suites Kitchener Southeast by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Express and Suites Kitchener Southeast by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Kitchener Southeast by IHG on 31 May 2026 start from £81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express and Suites Kitchener Southeast by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express and Suites Kitchener Southeast by IHG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express and Suites Kitchener Southeast by IHG?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Holiday Inn Express and Suites Kitchener Southeast by IHG located?

Located in Pioneer Tower West, this hotel is within 6 mi (10 km) of Chicopee Tube Park, Chicopee Ski and Summer Resort and Fairview Park. Kitchener Memorial Auditorium Complex and Centre In The Square are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 670 out of 1279 reviews
Rating 8 - Good. 343 out of 1279 reviews
Rating 6 - Okay. 150 out of 1279 reviews
Rating 4 - Poor. 69 out of 1279 reviews
Rating 2 - Terrible. 47 out of 1279 reviews

Reviews

Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Very friendly and nice.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all in all, great location and well kept property
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities and amazing rooms. Loved the live tv
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Great place service was excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast selections available. Yes parking was well lite and felt safe.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and received a very warm welcome upon entry. The breakfast was very satisfying and we felt that care was put into the preparation and ensuring sufficient breakfast items were readily available.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast options and service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the breakfast and dining area was very clean and welcoming. Parking was convenient and close to the main entrance. Our room was beautiful. Dan at the front desk was especially welcoming and went above and beyond to attend to our comfort and needs. The perfect person to be at the front door greeting guests and putting them at ease.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with the only issue of the wall thermostat did not control the A/C heating unit. So once we figured out we had to use the controls on the unit itself directly we finally got the room at the desired condition. The breakfast is really good! Lots of healthy and tasty items to chose from.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

deborah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean rooms, nice atmosphere 😊
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were welcoming and helpful. The room was clean and we had everything we needed. Breakfast was delicious. The gym was well equipped. The only thing I can say- the pillows were horrible! I highly recommend staying here, but bring your own pillow!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Room was very clean, breakfast area was spacious with lots of choices
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Tom

The HVAC unit in my room was not working properly. Staff was not able to resolve the issue. Room was tidy and staff were friendly enough
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kylee

Liked: Cleanliness
The room and common areas (lobby, hallways) were all clean and well tended. The breakfast provided had many hot and cold options, and the serving and dining area was kept clean. Staff was helpful and friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, Clean, Comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and breakfast was on point.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dr. Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was lovely.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Great breakfast.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there, very clean, amazing breakfast and in a safe area
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here with family. Friendly staff, super clean and great breakfast!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jung yuan

Liked: Cleanliness, staff & service
Food and coffee is fresh, hot and clean presented. Nothing fancy but good and nicely done. Stuff are very friendly .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, property conditions & facilities
Room was very clean and delivered as advertised.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location and very friendly front desk staff at check in and check out.
Stayed 2 nights in May 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
The room was clean and comfortable. Bathtub in need of upgrade. Paint over original finish coming off in certain spots.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will use this location again
Stayed 2 nights in Sep 2025