"Checked in for overnight stay for a wedding. When I checked in I paid for the room got my key. I was then told oh the floor you are on has some heating issues but there’s heaters in the room. I was ok with that. When I got to my room which was very me no heater, I rang down to reception they were very polite and said well sort it straight away within 5 minutes a lady was there with a good sized oil filled heater . My room was cozy and warm and smelt amazing . Breakfast was amazing too staff amazingly polite. Definitely stay again ."
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