Fifth carnival in a row we book a property from the CASA group of properties. As a business owner the one thing I really admire is that the staff members I have been dealing with year after year have not changed and they appear to be very happy with their jobs. This is the third time Jenny (the manager) is checking us in. Apparently she manages a handful of these apartments. This is the first apartment we booked on Expedia back in 2014, so it is full circle. The apartment (Casa Alexandria) was renovated, perhaps recently. As a business owner, I have great admiration for this business, they deliver a very unique experience. They are reliable and have serve us 7 times in 5 years mostly at carnival time but they consistency of delivering clean, functional apartments across the boards and that is very admirable. From one apartment to the next there is a welcome juice and water in the refrigerator, a guest guide book on the coffee table and a welcoming manager to greet us with a smile. I know how hard it is to get staff to maintain standards. To whomever that read this review, this is a review of the entire CASA Company. These apartments are operated by solid business people and I would book anything in Kingston that has CASA in front the name without second guessing the service and product I will receive.