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Ambassador Hotel & Conference Centre

Photo gallery for Ambassador Hotel & Conference Centre

Featured image
Indoor pool
Hypo-allergenic bedding, individually furnished, desk
Hypo-allergenic bedding, individually furnished, desk
Hypo-allergenic bedding, individually furnished, desk

Overview of Ambassador Hotel & Conference Centre

Ambassador Hotel & Conference Centre

3.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
1550 Princess St, Kingston, ON, K7M9E3

Explore the area

  • Popular LocationKingston Centre3 min drive
  • Popular LocationInternational Hockey Hall of Fame5 min drive
  • Popular LocationLake Ontario Park6 min drive
  • AirportKingston, ON (YGK-Norman Rogers)11 min drive

Choose dates to view prices

About this area

Kingston

Located in Kingston, Ambassador Hotel & Conference Centre is near the airport and near a train station. International Hockey Hall of Fame and Kingston Penitentiary are cultural highlights, and some of the area's attractions include Marine Museum of the Great Lakes and Kingston Family Funworld. Looking to enjoy an event or a game while in town? See what's happening at George Taylor Richardson Memorial Stadium or Invista Centre. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.

What's nearby

  • Kingston Centre - 3 min drive
  • International Hockey Hall of Fame - 5 min drive
  • Lake Ontario Park - 6 min drive
  • Kingston Penitentiary - 6 min drive
  • Canada's Penitentiary Museum - 6 min drive

Getting around

  • Kingston Station - 16 min walk
  • Kingston, ON (YGK-Norman Rogers) - 11 min drive

Restaurants

  • JMs Restaurant — 1 min walk
  • JM's Lounge — 1 min walk
  • Bistro Stefan - 16 min walk
  • Star Diner - 3 min drive
  • Harvey's - 4 min drive

About this property

Ambassador Hotel & Conference Centre

Family-friendly hotel with 2 spa tubs and restaurant
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. All 251 individually furnished rooms feature free WiFi and room service. For a bit of entertainment, TVs come with digital channels, and guests can also appreciate conveniences like fridges and coffee makers.
Ambassador Hotel & Conference Centre offers 251 forms of accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Digital televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 3-15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (22000 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 42-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 3 and CAD 15 per person (approximately)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover and Diners Club; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador & Conference Centre
Ambassador Hotel & Conference Centre Hotel
Ambassador Hotel & Conference Centre Kingston
Ambassador Hotel & Conference Centre Hotel Kingston

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 354 out of 1320 reviews
5 - Excellent 27%
Rating 4 - Good. 495 out of 1320 reviews
4 - Good 38%
Rating 3 - Okay. 261 out of 1320 reviews
3 - Okay 20%
Rating 2 - Poor. 135 out of 1320 reviews
2 - Poor 10%
Rating 1 - Terrible. 75 out of 1320 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff I interacted with were nice and helpful. The room was basically clean, though old and my daughter refused to have a shower as she didn't find it clean enough. There wasn't enough supplies in the room (ie there were 6 pieces of kleenex and only 1 tea, but you could buy more - I can't imagine if you stayed more days having to pay for basic things like tea and coffee that pre-covid would have been replenished daily). There were absolutely no amenities, so if you want more than a bed to sleep in go somewhere else. But the price was inexpensive and the beds were fine and clean. Good for an overnight.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Door to our room looked like it had been kicked in, in the past. Other then that stay was good
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
No amenities available. no view. Good place to stay if you just need a place to sleep.
Stayed 1 night in Oct 2021

2/5 Poor

Liked: Staff & service
Property is tired and needs upgrading. Weird furniture configuration Leaky hot tap Light bulbs missing from lamps Small TV Hard beds Tiny fridge Nowhere to put your suitcase Won’t stay here again
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very difficult check in process
Stayed 1 night in Oct 2021