Search Riverside Hotels in Key West

"The shower is very small!!!"

"The Pier House has an excellent location to Duval Street and Mallory Square, but there are numerous opportunities for improvement overall. We enjoyed our dinner entrees on our arrival night, and then drinks at the beach bar a couple of afternoons. The seaweed is a problem everywhere, but it was not raked daily at the small sandy beachfront. Our rooms had small issues that weren’t addressed until we contacted the front desk. The elevator in my building was not working properly (door closing issues). Resort fees ($60/night) and parking fees ($40/day) can really add up. The grounds are lush and beautiful. Two near-by waterfront resorts have recently been renovated, and they are vibrant, lively and welcoming, with gorgeous Key West decor. Pier House has a much more conservative, old school, and one-note feel throughout the property. "

"The rooms were beautiful and roomy. The staff was super friendly as well. They do run a shuttle to and from the beach and Duval street. The hotel really is nice. Not much to do in the area but plenty to do at the hotel."

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"Hot tub was nice, staff was good. Room was humid and less ventilated. "

"Great"

"In a review from the hotel asking about the same thing you’re asking. I did put in a suggestion, but not a complaint that I felt the showers were somewhat dangerous. There were no handrails or the title was not a slip free. There weren’t tubs so little children and families would be in there and I felt that they needed to do something with that. I’m in the medical profession and I felt that this should be looked into. I would definitely go back to this hotel. I won’t eat at the restaurant. The prices are obnoxious."