Title: Old Town Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Old Town Suites Hotel with a coffee shop/cafe, steps from Duval Street ![Exterior](https://images.trvl-media.com/lodging/12000000/11300000/11297900/11297831/fccbdee6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Old Town One Bedroom Cottage | Private kitchen | Full-sized fridge, microwave, coffee/tea maker](https://images.trvl-media.com/lodging/12000000/11300000/11297900/11297831/7ec66ec5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Old Town One Bedroom Cottage | Private kitchen | Full-sized fridge, microwave, coffee/tea maker](https://images.trvl-media.com/lodging/12000000/11300000/11297900/11297831/4181bcb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Old Town Two Bedroom Suite | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/12000000/11300000/11297900/11297831/f949b8ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Old Town One Bedroom Cottage | Private kitchen | Full-sized fridge, microwave, coffee/tea maker](https://images.trvl-media.com/lodging/12000000/11300000/11297900/11297831/b61284b6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Rejuvenated in 2017, Old Town Suites offers a vibrant retreat near Duval Street. Take advantage of the terrace, coffee shop/cafe, snack bar/deli and stay connected with in-room WiFi. Express check-in and luggage storage make your stay seamless. 8.4 Very good ## Popular amenities - Parking available - Kitchen - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 10 - Oct 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=11297831&PinnedHotelID=11297831&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=11297831&PinnedHotelID=11297831&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 11 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=11297831&PinnedHotelID=11297831&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=11297831&PinnedHotelID=11297831&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=11297831&PinnedHotelID=11297831&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=11297831&PinnedHotelID=11297831&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11297831&PinnedHotelID=11297831&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11297831&PinnedHotelID=11297831&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/12000000/11300000/11297900/11297831/5c05ff2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Old Town Two Bedroom Suite ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized fridge/freezer - 935 sq ft - 2 bedrooms - City view - Sleeps 5 - 2 Queen Beds and 1 Single Sofa Bed ![Old Town One Bedroom Cottage | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/12000000/11300000/11297900/11297831/a9853183.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Old Town One Bedroom Cottage ### Highlights Furnished patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized fridge/freezer - 475 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Old Town Queen Studio | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/12000000/11300000/11297900/11297831/0d8012e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Old Town Queen Studio 9.6 Exceptional 4 reviews ### Highlights Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized fridge/freezer - 285 sq ft - Sleeps 2 - 1 Queen Bed ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/12000000/11300000/11297900/11297831/5c05ff2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Old Town Two Bedroom Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized fridge/freezer - 935 sq ft - 2 bedrooms - City view - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKey-West-Hotels-Old-Town-Suites.h11297831.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKey-West-Hotels-Old-Town-Suites.h11297831.Hotel-Information) ## About the area Located in Old Town Key West, a neighbourhood in Key West, Old Town Suites is near the airport and near the beach. Ernest Hemingway Home and Museum and Southernmost Point are notable landmarks, and the area's natural beauty can be seen at Fort Zachary Taylor Historic State Park and South Beach. Key West Butterfly and Nature Conservatory and MLK Community Pool & Community Center are also worth visiting. Spend some time exploring the area's activities, including winery tours. [Visit our Key West travel guide](https://www.expedia.co.uk/Key-West.dx1187) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.55146%2C-81.79871&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tpWrVZAjlDOTZrhlhMzIhyyAJ3o=) 517 Truman Ave, Key West, FL, 33340 ### What's nearby - Duval Street - 2 min walk - 0.1 miles - Ernest Hemingway Home and Museum - 3 min walk - 0.2 miles - South Beach - 8 min walk - 0.4 miles - Southernmost Point - 9 min walk - 0.5 miles - Mallory Square - 18 min walk - 1.0 mile ### Getting around - Key West, FL (EYW-Key West Intl.) - 9 min drive ### Restaurants - ‪Old Town Tavern - ‬2 min walk - ‪Circle K - ‬2 min walk - ‪Rum Bar at the Speakeasy Inn - ‬3 min walk - ‪Nine One Five - ‬2 min walk - ‪Better Than Sex - ‬1 min walk ## About this property ### Old Town Suites Hotel remodelled in 2017 and located near Duval Street Close to Ernest Hemingway Home and Museum and Southernmost Point, Old Town Suites provides a terrace, a coffee shop/cafe and a snack bar/deli. Stay connected with free in-room WiFi. Other perks at this hotel include: - Self-parking (surcharge), express check-out and express check-in - A front desk safe and luggage storage Room features All guest rooms are individually furnished, and feature comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and separate dining areas. Extra amenities include: - Showers, free toiletries and hairdryers - Flat-screen TVs with premium channels - Separate sitting areas, separate dining areas and kitchens ## Similar properties ![Balcony](https://images.trvl-media.com/lodging/10000000/9020000/9013900/9013816/f87deff5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L'Habitation Guest House Key West Historic District - Breakfast included - Free WiFi - Air conditioning - Housekeeping 9.4 Exceptional 899 reviews £114 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=9013816&PinnedHotelID=9013816&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8990000/8984500/8984451/83ae09e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Southwinds Motel Old Town Key West - Pool - Breakfast included - Air conditioning - Bar 8.8 Excellent 1,193 reviews £125 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=8984451&PinnedHotelID=8984451&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/8000000/7510000/7500600/7500588/77f11bb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NYAH Key West - Adults Only Key West Historic District - Pool - Hot tub - Breakfast included - Air conditioning 7.8 Good 1,003 reviews £93 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=7500588&PinnedHotelID=7500588&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/11000000/10980000/10974500/10974431/f74278e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wicker Guesthouse Old Town Key West - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,000 reviews £154 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=10974431&PinnedHotelID=10974431&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/111000000/110490000/110488200/110488130/a2bf0992.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Douglas House Old Town Key West - Pool - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 183 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=110488130&PinnedHotelID=110488130&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | 1 bedroom, Internet](https://images.trvl-media.com/lodging/110000000/109010000/109003100/109003046/397acb5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Loft by Brightwild Penthouse in Prime Spot Old Town Key West - Free WiFi - Barbecue grill [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=109003046&PinnedHotelID=109003046&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | 1 bedroom, Internet](https://images.trvl-media.com/lodging/110000000/109010000/109003100/109003033/7bc081f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Bartlum Luxury Studio In Prime Location Key West Historic District - Free WiFi [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=109003033&PinnedHotelID=109003033&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/97000000/96390000/96387000/96386935/2cfd2198.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribbean House Old Town Key West - Breakfast included - Free WiFi - Air conditioning - Parking available 9.0 Wonderful 272 reviews £148 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=96386935&PinnedHotelID=96386935&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/89000000/88400000/88396600/88396598/e10d16f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Porch on Frances Inn Old Town Key West - Free WiFi - Air conditioning - Housekeeping - Microwave 9.6 Exceptional 92 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=88396598&PinnedHotelID=88396598&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach towels](https://images.trvl-media.com/lodging/50000000/49290000/49280500/49280443/158b5004.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury two floor apartment in prime location of famous Duval Street Old Town Key West - Kitchen - Air conditioning - Microwave 9.6 Exceptional 83 reviews £639 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=49280443&PinnedHotelID=49280443&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (USD 25 per day; includes in/out privileges) - Limited on-site parking ### Food and drink - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Better Than Sex Desserts - Denny's ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Separate in-room dining area - Snack bar/deli ### Conveniences - Luggage storage - Safe at front desk ### Guest services - Housekeeping (limited availability) ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 2 buildings - 2 floors - Built in 1972 - Designated smoking areas - Renovated entire property - October 2017 ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Full-sized refrigerator/freezer - Kitchen - Microwave - Separate dining area ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board - Mobile key entry - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:30 PM; check-in end time: 10 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests will receive check-in instructions prior to their arrival. ### Access methods Access code, private entrance ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 127 per accommodation, per stay. We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: USD 25.00 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hospitium Collection Key West Apartment Hospitium Collection Apartment Old Town Suites Apartment Key West Hospitium Collection Old Town Suites Key West Old Town Suites Hotel Old Town Suites Key West Old Town Suites Hotel Key West ## Frequently asked questions ### Is Old Town Suites pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Old Town Suites? > Self-parking is available for USD 25.00 per day. Limited spots are available. ### What time is check-in at Old Town Suites? > Check-in start time: 3:30 PM; check-in end time: 10 PM. ### What time is check-out at Old Town Suites? > Checkout is at 11 AM. ### Where is Old Town Suites located? > Located in Old Town Key West, this hotel is steps away from Tennessee Williams Key West Exhibit, Duval Street and Ernest Hemingway Home and Museum. South Beach and Southernmost Point are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Old Town Suites Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 97 8 - Good 43 6 - Okay 11 4 - Poor 7 2 - Terrible 13 ### 9.2/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 8.6/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 10/10 Excellent #### Mark 17 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A perfect location and an entire cottage to ourselves. ##### Mark Stayed 4 nights in May 2024 ### 10/10 Excellent #### franklin 5 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, very clean and affordable, i wish parking was available at stay, but overall a great place to spend a few days ##### franklin Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Angel 4 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Adorable place to stay...to fell in love ##### Angel Stayed 1 night in Apr 2023 ### 10/10 Excellent #### david 21 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room. Desirable location ##### david ### 10/10 Excellent #### ZIQIANG 16 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent services ##### ZIQIANG Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Ricky 26 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For those that don’t like seeing anyone in person this is the check-in and vacation for you! We enjoyed staying here and people didn’t bother us and we didn’t bother others. We could stay in and have time together comfortably and make some food but also go out and dine anywhere on Duval. ##### Ricky Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Timothy 16 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It’s always fun n in Key West Awesome unit to stay at while in Key West. A little un nerving waiting until almost last minute to get access code info. Owner should give a little more of a heads up when that information will be given. The unit was absolutely awesome. I hope I can get a reservation back there the next time I head down to Key West. ##### Timothy Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Matthew 6 Nov 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities After booking this property in June Expedia sent me an email one week before my reservation stating that Old Town Suites could not honor my reservation. One week before the busiest week in Key West I was left trying to find a new hotel. The property wouldn’t answer the phone or return calls, I had to dispute the charges. Do yourself a favor and book with the Almond Tree Inn across the street. ##### Matthew Stayed 3 nights in Oct 2023 ### 6/10 Okay #### Russell 26 Jun 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities There was a mouse that we were unable to catch. No broom to sweep up mouse droppings. There were also flying bugs in the house and very tiny ants all over the kitchen. We were only given 3 bath towels for two people for 5 days. There is no-one to speak to - no check in location; just an email with a door code. My calls to property management went unreturned. Location was excellent. Bed was comfortable. Definitely overcharged for the pests we had to deal with. ##### Russell Stayed 6 nights in Jun 2024 ### 2/10 Terrible #### Jeff 9 Jun 2024 Disliked: Staff & service, amenities, property conditions & facilities Expedia rating was 8.5 / My rating would be a 3.5 max / Majority of outlets did not work / light in BR did not work / No hot water / There is no one available to talk with, you have to leave a message and hope for a call back / There was no parking (we paid for one), after it states 1 spot available, we were told to find a spot on the street, which is not easy in KW / Cottage advertises for $113 per night and with all the fee's, it goes up to $400 a night - A bit deceptive / The only positive is it is located a 1/2 block from Duval ##### Jeff Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Caroline 4 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Omg we loved our week here!! These accommodations location.. im not gonna lie.. are impossible to locate. So remember when you visit you will miss it maybe the first couple laps around. Keep the picture in its online bio information in your mind. I slept on pull out couch. Not bad at all. My friend wanted it warm so she took the bedroom with the ac on low. Waterflow in kitchen is minimal. Shower stall is gorgeous... great shampoo just be patient for the water to warm up. Bed was fabulous i heard. Coffee maker and I were best friends. Our location was the best! 24 hr drugstore across street and grand ole Duval street was just 1 block away. Didn't try restaurant next door. Stay here. GO!!! Romantic too btw. ##### Caroline Stayed 4 nights in May 2024 ### 2/10 Terrible #### Verified traveller 1 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I was never able to get into the property because I never heard from the property owner. They never responded to multiple phone calls, voicemails or email. I even went to the property several times and never saw anyone. I prepaid, so at this point, I do not have my money back. ##### Verified traveller Stayed 2 nights in Aug 2023 ### 2/10 Terrible #### Claudia 1 Apr 2023 Disliked: Staff & service, amenities, property conditions & facilities We were traveling in Florida for 14 days and had 12 good accommodations and one disastrous one: this room number 4. We named it "Cave". Where the room got an 8 rating is a mystery to us. The bed is squeezed into a space, leaving 25 cm on the left and right. A small window, at a height that you could not see through, but not crucial, because the window was taped. The bed linen is, contrary to the promise made of cheapest materials. The bed is lika a hammock. Towels for two people we received only after written request. The air conditioning leaves one, despite earplugshardly sleep. Furnishings old and shabby. Mattresses totally worn out. We can only warn against booking!!! ##### Claudia ### 2/10 Terrible #### Michael 16 Aug 2023 Disliked: Cleanliness, amenities, property conditions & facilities Upon our arrival to the property the smart lock did not work and the door was left wide open and unlocked for anyone to enter. I texted the number that’s listed on the itinerary and let them know that the lock was not working and that the property was open. I was ok with that until more issues came up. The air conditioner can not keep the entire space at a comfortable temperature, the toilet would barely flush and we could not use it l, there was a terrible smell coming from the bathroom, and then there was the main concern which was there was no smoke detector in the unit at all. I texted the property’s number once again and told them I’d be leaving without staying the night immediately. They did not respond until noon the next day, and would not issue me a refund. It is highly unsafe and also illegal for them to not have a working smoke detector in the unit. Please do yourself a favor and DO NOT book with this property. ##### Michael ### 2/10 Terrible #### Tara 19 Jul 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort #### WARNING. Dont Stay here We checked in at 4pm on July 16 2023, we told them by 4:44 the temperature in the apartment was 85 and sent pictures. We were told it would take 40 min to cool off the whole place. After 1.5 hours they responded saying someone was coming to look at it. At 2.5 hours still no one, and it was getting warmer now 86 degrees. No one came that night we had to go somewhere else, there was 4 of us so we had to rent 2 rooms since there were no more 2 bedroom condos we could find. The Almond Tree Inn next door was extremely accomodating and helped us. They said they get guests from there quite often since the property owners/managers never answer phone call. I texted the manager and told them we needed to know by 1030am if the air would be fixed, if not we had to reserve the Inn rooms again. (We werent going to repack again), no response after texts and phone calls. We ended up rebooking at 1100. At 1230 they said it was fixed. We asked the cleaning crew to check the temps at and they were at 82 still, when they told us it was at 77. That is not a working air conditioner. They sent a pic of the temp and said its hot outside. No sh\*t, why wouldnt we want a cool place to sleep then. They told us they would fully refund us immediately but still have NOT. They condo was cute if only the air worked. ##### Tara Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Patrick 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Patrick Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Bill 20 May 2024 ##### Bill Stayed 3 nights in May 2024 ### 2/10 Terrible #### steve 7 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ripped off ##### steve Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Julie 4 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Room was clean and nice. Good size room and big shower. Bed was comfy. Only issue was the door code was not working so we had to wait for housekeeping to give us key and she was late in getting room ready. Also know that parking is very limited. Only 2 spots for 4 rooms. But location could not have been better. Great spot. Would stay there again and I am clean freak. ##### Julie Stayed 2 nights in May 2023 ### 6/10 Okay #### YaFang 21 Apr 2023 ##### YaFang Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Amanda 29 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Amanda Stayed 1 night in Oct 2022 ### 10/10 Excellent #### John 18 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent, affordable lodging with full well equipped kitchen. Clean and comfortable. ##### John Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Stacie 24 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed in the studio and it was perfect! Small kitchen with medium size fridge, microwave and a few cooking and eating utensils. Convenient, safe and walkable area. Two onsite parking spaces available on a first come basis. No office onsite so we called to get our access code text to us once room was ready for check in. ##### Stacie Stayed 1 night in May 2022 ### 4/10 Poor #### Jo 17 May 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort #### Run away!!! While the unit was clean, there was no check-in welcome packet with WiFi information (advertised as free - where? What?). Very small, only 6” either side of bed (watch toes and legs), raised shower is hazard exiting, teeny tiny “dining” table had no chairs (chairs were way too short for tall table - see photo); decorating was haphazard; very loud noisy neighbors above and next door all hours of the night and early morning except for Sunday our last night. Called early to see if we could check in or leave our luggage somewhere and received a check in code that did not work. Tried calling for half hour in the heat outside the room before finally calling hotels.com to move. Hotels.com called with no answer and was starting to move us when we finally received help and were able to get in. Wish we had just moved! ![](https://a.travel-assets.com/ugc/hotel-reviews/27070709093431FE0FD5391741D182809F05C8761652807013028.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jo Stayed 3 nights in May 2022 ### 10/10 Excellent #### Nicole R 16 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just needed one night rental, not much was available. We stayed in detached cottage. Adorable and very clean. Great location ##### Nicole R Stayed 1 night in May 2022 ## Expedia's Latest Trends ### Hotels > [Wyndham I-Drive Avanti Resort & Conference Center](https://www.expedia.co.uk/Orlando-Hotels-Avanti-Palms-Resort-And-Conference-Center.h3916.Hotel-Information) > > [Universal's Endless Summer Resort - Surfside Inn and Suites](https://www.expedia.co.uk/Orlando-Hotels-Universals-Endless-Summer-Resort-Surfside-Inn-And-Suites.h27522522.Hotel-Information) > > [Hyatt Place Tampa Downtown](https://www.expedia.co.uk/Tampa-Hotels-Hyatt-Place-Tampa-Downtown.h59632755.Hotel-Information) > > [Loews Miami Beach Hotel – South Beach](https://www.expedia.co.uk/Miami-Hotels-Loews-Miami-Beach-Hotel-South-Beach.h81223.Hotel-Information) > > [UMA House by Yurbban South Beach](https://www.expedia.co.uk/Miami-Hotels-UMA-House-By-Yurbban-South-Beach.h74778624.Hotel-Information) > > [Universal's Cabana Bay Beach Resort](https://www.expedia.co.uk/Orlando-Hotels-Universals-Cabana-Bay-Beach-Resort.h5963292.Hotel-Information) > > [Fontainebleau Sorrento Oceanview Junior Suite with free parking](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Sorrento-Oceanview-Junior-Suite-With-Free-Parking.h29618894.Hotel-Information) > > [Hyatt House Naples/5th Avenue](https://www.expedia.co.uk/Naples-Hotels-Hyatt-House-Naples5th-Avenue.h12805323.Hotel-Information) > > [Holiday Inn Club Vacations at Orange Lake Resort by IHG](https://www.expedia.co.uk/Orlando-Hotels-Holiday-Inn-Club-Vacations-At-Orange-Lake-Resort.h6315.Hotel-Information) > > [Universal's Endless Summer Resort - Dockside Inn and Suites](https://www.expedia.co.uk/Orlando-Hotels-Universals-Endless-Summer-Dockside-Inn-Suites.h33770341.Hotel-Information) > > [Fontainebleau Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Miami-Beach.h1190549.Hotel-Information) > > [DoubleTree by Hilton at the Entrance to Universal Orlando](https://www.expedia.co.uk/Orlando-Hotels-DoubleTree-By-Hilton-At-The-Entrance-To-Universal-Orlando.h5398.Hotel-Information) > > [The Seagate](https://www.expedia.co.uk/Delray-Beach-Hotels-The-Seagate-Hotel-Spa.h2803783.Hotel-Information) > > [Grand Beach Hotel](https://www.expedia.co.uk/Miami-Hotels-Grand-Beach-Hotel.h2238836.Hotel-Information) > > [Universal's Aventura Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Aventura-Hotel.h18352896.Hotel-Information) > > [LaPlaya Beach & Golf Resort - A Noble House Resort](https://www.expedia.co.uk/Naples-Hotels-LaPlaya-Beach-Golf-Resort-A-Noble-House-Resort.h25199.Hotel-Information) > > [The Shire at West Haven 101](https://www.expedia.co.uk/Orlando-Hotels-The-Shire-At-West-Haven-101.h35790310.Hotel-Information) > > [Kimpton EPIC Hotel by IHG](https://www.expedia.co.uk/Miami-Hotels-Kimpton-EPIC-Hotel.h2237168.Hotel-Information) > > [Universal’s Loews Royal Pacific Resort](https://www.expedia.co.uk/Orlando-Hotels-Universals-Loews-Royal-Pacific-Resort.h856706.Hotel-Information) > > [Parrot Key Hotel & Villas](https://www.expedia.co.uk/Key-West-Hotels-Parrot-Key-Hotel-Villas.h24615.Hotel-Information) > > [Bentley Hotel South Beach](https://www.expedia.co.uk/Miami-Hotels-Bentley-Hotel-South-Beach.h120299.Hotel-Information) > > [Esmé Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Esme-Miami-Beach.h58072094.Hotel-Information) > > [Havana Cabana at Key West](https://www.expedia.co.uk/Key-West-Hotels-Havana-Cabana-At-Key-West.h21241090.Hotel-Information) > > [Universal’s Loews Portofino Bay Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Loews-Portofino-Bay-Hotel.h201033.Hotel-Information) > > [Universal's Hard Rock Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Hard-Rock-Hotel.h485506.Hotel-Information) > > [1 Hotel South Beach](https://www.expedia.co.uk/Miami-Hotels-1-Hotel-South-Beach.h1790087.Hotel-Information) > > [Hotel Riu Plaza Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Hotel-Riu-Plaza-Miami-Beach.h74574.Hotel-Information) > > [Magic Village Views Trademark Collection by Wyndham](https://www.expedia.co.uk/Orlando-Hotels-Magic-Village-Views-Trademark-Collection-By-Wyndham.h36882728.Hotel-Information) > > [The Marker Key West Harbor Resort](https://www.expedia.co.uk/Key-West-Hotels-The-Marker-Key-West-Harbor-Resort.h9148379.Hotel-Information)