Search Hotels by Independent in Kelso

"Staff excellent "

"Lovely cosy room and huge bathroom. Unfortunately both windows looked out onto a wall but that can’t be helped. Radiator worked well! The TV picture wasn’t particularly good but I tend to listen more than watch so it wasn’t the end of the world. The tv remote also needed more batteries. I told the staff of these things when I checked out. Breakfast was good although the times of 8am-9am were a little restrictive and I did feel rushed to depart by 10am. However, food was good, atmosphere was great and I’d stay there again"

"The staff were amazing! The rooms were clean as was the spa. We had a lovely stay. "

"The hotel was lovely, huge bathroom. Way too quiet for us though. Breakfast was over cooked, eggs on my wife’s eggs benedict were nearly hard boiled, bacon was tough. Very steep stairs down to breakfast room. The bar was closed most of the day, with a bell for service. We tried it but no one came. The staff were lovely, but just not enough of them, and same ones we’re doing everything. With the size of the hotel, this was an impossible task. We ended up spending most of ur time at the hotel opposite."

"Wonderful stay! "

"Great breakfast Clean room"

"Wonderful hotel which is clearly 5 star. The service by all staff was exemplary! The standard courtyard room was fabulous with a large comfortable bed. It had everything you needed and the bathroom and shower were high quality. The only disappointment was we were only there for one night!"

"All of the above. I think that this could be my second home while in Berwick "

"Yes"