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Thank you Dawn for your review. We are so glad to see you enjoyed your stay with us. We strive to provide the best service possible. We hope to see you again soon.
8/10 Good
Dennis
Business traveller
30 Apr 2024
Liked: Cleanliness, staff & service
I like this hotel overall. It would be great if they updated the shower. Get rid of the tub/shower and put in a walk in shower. Much cleaner and safer.
Dennis
Stayed 1 night in Apr 2024
Response from Kayla on 2 May 2024
Thank you Dennis for your review. We are so happy to hear you enjoyed your stay with us. We will pass on your recommendations to the appropriate parties. We look forward to having you with us again.
Super helpful staff, great coffee. Good breakfast options. Beds were clean and comfortable. We really felt welcomed and we enjoyed our stay. There were lots of places to charge our devices. The bathroom was large and the shower was great.
Janice
Stayed 1 night in Apr 2024
Response from GH on 19 Apr 2024
Hi Janice, I'm so glad you enjoyed your stay with us and that you found our staff to be friendly and accommodating. We look forward to your next visit to our area.
4/10 Poor
Cecile
12 Apr 2024
Disliked: Property conditions & facilities
Very noisy, people walking around all night long
Cecile
Stayed 2 nights in Apr 2024
Response from GH on 14 Apr 2024
We apologize for the inconvenience you encountered during your stay. We strive to always provide the best service possible. We appreciate your feedback as we will use it to help create a better Guesthouse experience. Thank you for staying with us and we hope to see you again in the future!!
I've stayed here a few times. This time I stayed for 2 nights and they had marked I put my door sign for no cleaning, when I never had a sign to put up. So my kids and I had to go ask for clean towels, toilet paper, etc.. The lady at the desk was very nice. I do appreciate the breakfast in the morning with kids because there is enough variety. I would love to see a clock in the pool area, it is the one area I don't want to take my phone for a clock.
April
Stayed 2 nights in Apr 2024
Response from GH on 11 Apr 2024
Were sorry for the mix up about the door sign. I'm glad you enjoyed our breakfast and a clock in the pool area will be noted and delt with. thank you for staying with us and we hope to see you again in the future!!
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
2/10 Terrible
Tara
6 Apr 2024
I did not feel safe in this property. I ended up leaving the day I checked in.
Tara
Stayed 1 night in Apr 2024
Response from GH on 6 Apr 2024
Were sorry to hear that you didnt feel safe. if you could give us a little more reason as to why you didn't feel safe so we can correct anything that we have control over we would absolutely love to help you. Thank you for staying with us and leaving a review.
6/10 Okay
Stephen
Travelled with partner
5 Apr 2024
Liked: Cleanliness, staff & service
Front desk was friendly. Room was clean but pretty stark and uninviting. Pillows uncomfortable. Breakfast nice. Adequate little gym for overnight workout.
Stephen
Stayed 1 night in Apr 2024
Response from GH on 7 Apr 2024
We are sorry to read that your stay didn't meet expectations, but appreciate your feedback. We will use it to help create a better Guesthouse experience.
8/10 Good
Steve
3 Apr 2024
Steve
Stayed 1 night in Apr 2024
Response from GH on 4 Apr 2024
Thank you Steve for your feedback. We are so happy you enjoyed your stay with us. We look forward to seeing you again.
The property is conveniently located next door to Three Rivers Shopping Mall. The Mall had limited shopping, but the location is close to Safeway for groceries and fast food options. Staff were super nice and room was clean and comfortable.
Grace
Stayed 3 nights in Mar 2024
Response from GH on 28 Mar 2024
Thank you for taking the time to let us know how we are doing. We are glad your experience with us was great. We will see you next time.
The staff was absolutley awesome and super helpfull. I would highly recommend this place if u are ever in need of a place to stay in that area.
Brandon
Stayed 1 night in Mar 2024
Response from GH on 25 Mar 2024
Thank you for taking the time to let us know how we are doing. We are glad your experience with us was great. We will see you next time.
10/10 Excellent
Ed
19 Mar 2024
Liked: Cleanliness, staff & service
Ed
Stayed 1 night in Mar 2024
Response from GH on 21 Mar 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
10/10 Excellent
Christina
Travelled with family and small children
18 Mar 2024
Liked: Property conditions & facilities
It’s great, stayed here a few times in my life.
Christina
Stayed 1 night in Mar 2024
Response from GH on 18 Mar 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
6/10 Okay
Gika
Travelled with pets, Travelled with partner
11 Mar 2024
Liked: Staff & service
Gap around room door that you could see light through- thin walls so noisy. Area around hotel seemed sketchy as to being safe.
Gika
Stayed 2 nights in Mar 2024
Response from GH on 18 Mar 2024
We apologize for the inconvenience. We will let our team members know and get it handled. Thank you for leaving us a review. we hope for another chance to welcome you in the future.
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
Very nice little hotel, close to shopping and restaurants.
George
Stayed 1 night in Feb 2024
Response from GH on 1 Mar 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
8/10 Good
Kaylee
25 Feb 2024
Kaylee
Stayed 1 night in Feb 2024
Response from GH on 21 Mar 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
10/10 Excellent
Brandon
22 Feb 2024
Brandon
Stayed 2 nights in Feb 2024
Response from GH on 21 Mar 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
We are glad to see that you enjoyed your stay with us. If there is anything we can do to make your next stay better, please let us know. We strive to provide the best experience for our guests.
10/10 Excellent
Anna
14 Feb 2024
Anna
Stayed 1 night in Feb 2024
Response from GH on 21 Mar 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
8/10 Good
Lillie
Travelled with partner
10 Feb 2024
Liked: Cleanliness, staff & service
Its fine, nothing fancy. Works for me.
Lillie
Stayed 1 night in Feb 2024
Response from GH on 11 Feb 2024
Thank you lillie for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again. We strive to provide the best service possible. Have a great day!
There was one thing i did like is that swimming pool could have stay open longer, my husband and I was trying to get in the hot tub tell that we could use it and be very rude about it, there we no adults with them, we left, yell at us to get out. other than that, it was a very. nice stay and they do welcome cats. we were very happy about that.
Debbie
Stayed 2 nights in Feb 2024
Response from GH on 5 Feb 2024
We are so sorry to hear that your stay was less than enjoyable. We strive to provide the best service possible to our loyal customers. Please feel free to contact us. Have a great day!
8/10 Good
Kate
3 Feb 2024
Kate
Stayed 2 nights in Jan 2024
Response from GH on 21 Mar 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
It was very clean. Do t expect much from 2 star hotels, but I would stay here again.
Shelby
Stayed 1 night in Jan 2024
Response from GH on 29 Jan 2024
Thank you Shelby for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
6/10 Okay
Jeffrey
29 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Upgrade your thin walls.
Our room was fine and the customer service was great. Not so good was hearing children running up and down the halls when you are trying to sleep at night made it hard to rest. The walls are very thin, so you also hear other things in the morning you wish you didn't.
Jeffrey
Stayed 1 night in Jan 2024
Response from GH on 29 Jan 2024
Thank you Jeffrey for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
8/10 Good
Don
Travelled with family
28 Jan 2024
Liked: Staff & service
As a whole the stay was fine - but… let’s learn how to clean the bathroom floor - especially the corners.
Don
Stayed 2 nights in Jan 2024
Response from GH on 29 Jan 2024
Thank you Don for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
We're sad to see you did not enjoy your stay. Next time leave us a detailed review so we can correct any inconveniences you encountered. We do appreciate you staying with us and hope you give us a chance next time to improve.
The whole place needs to be remodeled. Very old outdated furniture. The seat in the accessible shower had a bolt on the ground under it so it seemed pretty unsafe. In the morning I went out to my car and there was a man pooping under the tree right next to the building. That also seemed a bit unsafe. I wouldn’t stay here again.
Diann
Stayed 1 night in Jan 2024
Response from GH on 18 Jan 2024
Dear Diann, First, we would like to thank you for visiting us and sharing your thoughts. Your constructive feedback is gratefully received as it helps us to focus on the areas that matter most to our valued guests. Though we failed to meet your expectations this time, we hope you'll give us another chance to redeem ourselves and provide you with the great experience you've come to expect from us.
6/10 Okay
Steven
Travelled with family, Business traveller
17 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Steven
Stayed 4 nights in Jan 2024
Response from GH on 18 Jan 2024
Thank you for leaving us a review. We appreciate your feedback and are always here to help. we are so thrilled to see your stay was enjoyable and we look forward to having you stay with us again!!
We are so sorry to hear that your stay was less than enjoyable. We would love to hear from you about why. Please feel free to contact us, and we hope we can remedy this in the future.
10/10 Excellent
Bridget
1 Jan 2024
Bridget
Stayed 1 night in Dec 2023
Response from GH on 6 Jan 2024
Thank you Bridget for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!
8/10 Good
Chan
Travelled with family and small children
1 Jan 2024
Liked: Staff & service
Average stay but friendly staff.
Chan
Stayed 1 night in Dec 2023
Response from GH on 6 Jan 2024
We are so glad you enjoyed your stay with us. We hope you had a wonderful holiday, and we look forward to seeing you again.
We are so happy to hear that you enjoyed your stay with us, as well as our wonderful staff. We pride ourselves on providing the best customer service experience possible. We hope to see you again in the future.
We really enjoyed the staff enjoyed the swimming pool overall our state was great
Robert
Stayed 1 night in Nov 2023
Response from Kayla on 29 Nov 2023
We are so happy to hear that you enjoyed your stay with us, as well as our wonderful staff. We pride ourselves on providing the best customer service experience possible. We hope to see you again in the future.
8/10 Good
Allen
Travelled with partner
27 Nov 2023
Liked: Cleanliness, staff & service, amenities
The only drawback was a non functioning elevator, which can get old when you're on the 3rd floor.
Allen
Stayed 1 night in Nov 2023
Response from Kayla on 29 Nov 2023
We are sorry to hear that your stay was not entirely satisfactory, we apologize for the inconvenience. We are working to rectify the situation as quickly as possible. We hope to see you again in the future.
Thank you so much for your review! We appreciate the feedback. We hope to see you again in the future. We always strive for the best customer service experience.
2/10 Terrible
Courtney
17 Nov 2023
Courtney
Stayed 3 nights in Nov 2023
Response from GH on 8 Dec 2023
We are sorry to see that your stay didn't exceed your expectations and wish that you'd left feedback to help us pinpoint where we could use the most improvement
2/10 Terrible
Gracelyn
14 Nov 2023
Gracelyn
Stayed 1 night in Nov 2023
Response from GH on 8 Dec 2023
We are sorry to see that your stay didn't exceed your expectations and wish that you'd left feedback to help us pinpoint where we could use the most improvement
Great place to stay. Front office staff was great! Good location and very convenient for travel.
John
Stayed 1 night in Nov 2023
Response from GH on 6 Nov 2023
Thank you for leaving us a review, Excellent service is always our goal, and the fact that we could provide you with the superior hospitality we aim for warms our hearts and we hope for another chance to welcome you in the future.
Rooms showing their age. My room had hair dye in the shower and hair on the floor in the bathroom. Not optimum.
Bud
Stayed 1 night in Nov 2023
Response from GH on 3 Nov 2023
We apologize for the inconvenience. We will let our team members know and get it handled. Thank you for leaving us a review. we hope for another chance to welcome you in the future.
Thank you for leaving us a review, Excellent service is always our goal, and the fact that we could provide you with the superior hospitality we aim for warms our hearts and we hope for another chance to welcome you in the future.