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"We found the hotel to be clean and comfortable with polite friendly staff. My husband had a suggestion for Scottish beer to be sold in the bar. We enjoyed our stay."

"Very nice hotel, great service, very friendly "

"The stay was excellent Tracy messaged if we need anything just to contact her, never had any problems with the accommodation and it’s dog friendly our dog loves it like we do thanks again for a great stay."

"Perfect place to explore Dufftown and Craig. The staff are helpful and eager to make sure everything is just right. Highly recommend the Sunday Roast and Whiskey Room. "

"Decor was dated but a clean room and got a good slee"

"Dinner excellent, rooms acceptable but probably in need of some refreshing "

"This was the second time of staying at the Banff Springs Hotel. I found the whole experience very pleasing. The reception, bar and restaurant area is very clean and a comfortable place to chill. I booked single rooms for my Son and I and we both found them to be of a good size with a comfortable bed, which is all one needs after a long drive up from London. We ate in the restaurant in the evening and found that the choice of food was plentiful and a good variety of dishes. The food itself was well presented and tasty with good portion sizes. The staff were all very polite and extremely helpful. The only really minor faults I could find were that of no lift and as a disabled person who finds it difficult to walk I struggled with the three flights of stairs. The only other fault was that in the face of hygiene the TV remote was very dirty with a build up of grime around the buttons and failing batteries. I would absolutely recommend staying here if you are intending to work or holiday in this beautiful East coast part of Scotland."

"Lovely place comfortable and well kept"

"Beautiful exterior and garden area, close to town. Unfortunately the 2nd floor room was hot enough to melt my recently purchased chocolate that was on the desk. Was about 80 to 85 degrees and there is no air-conditioning. The staff brought up a fan after multiple requests which we propped in the window that could only open about 6 inches. Contributing factors may have been the full hotel (and heat rising on a 60 degree day) or the exposed HOT to the touch pipe at the baseboards that went into the radiator (which was turned off). Rough night sleep where we debated sleeping in the lobby or going elsewhere about 10:30 PM."