Title: The Prince Karuizawa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Prince Karuizawa Hot springs hotel connected to the convention centre in Karuizawa with a full-service spa ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/728b49d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/2ab70a14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/c1eefff5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Prince Suite Room(Non-Smoking) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/45bf12fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/0d5ba77a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Prince Karuizawa combines relaxation with adventure in a stunning mountain setting. Guests unwind with on-site massages or in the indoor mineral hot spring onsen, then enjoy active pursuits including 9 holes of golf, bowling, and direct access to the ski slopes. 8.8 Excellent ## Popular amenities - Spa - Bar - Parking available - Gym - Room service - 24/7 front desk £199 19 Nov - 20 Nov ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 22 of 22 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/8188fdda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room(Smoking) ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Separate bedroom Deep-soaking bath Hairdryer - 375 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/8188fdda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room(Non-Smoking) 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Separate bedroom Deep-soaking bath Hairdryer - 375 sq ft - Golf view - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/eca310e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Twin Room(Non-Smoking) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Separate bedroom Deep-soaking bath Hairdryer - 433 sq ft - Mountain view - Sleeps 2 - 2 Large Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/eca310e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Twin Room(Smoking) ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Separate bedroom Deep-soaking bath Hairdryer - 433 sq ft - Mountain view - Sleeps 2 - 2 Large Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/c2c95620.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room Non Smoking - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/28330189.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Twin Room Non Smoking - Sleeps 3 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/8a04a513.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room Non Smoking - Sleeps 2 ![Deluxe Garden Twin Room(Non-Smoking) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/bcec5e1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden Twin Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Separate bedroom Deep-soaking bath Hairdryer - 434 sq ft - Sleeps 2 - 2 Single Beds OR 1 Single Sofa Bed ![Deluxe Twin Room(Non-Smoking) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/795187b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Separate bedroom Deep-soaking bath Hairdryer - 375 sq ft - Sleeps 2 - 2 Single Beds ![Combined shower/bathtub, deep-soaking bathtub, free toiletries](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/93b2a85d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Separate bedroom Deep-soaking bath Hairdryer - 375 sq ft - Sleeps 2 - 2 Single Beds ![Executive King Room(Non-Smoking) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/3ce89e2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Separate bedroom Deep-soaking bath Hairdryer - 375 sq ft - Sleeps 2 - 1 King Bed ![Executive Suite Room(Non-Smoking) | Living area | LCD TV, DVD player](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/c92f9929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Separate bedroom Blackout curtains Deep-soaking bath Hairdryer - 749 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds ![The Prince Suite Room(Non-Smoking) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/f190ec3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Prince Suite Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Separate bedroom Blackout curtains Deep-soaking bath Hairdryer - 1012 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds and 2 Large Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/0cd12a2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room-Smoking - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/a5a62ac3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Twin Room (Smoking) - Sleeps 3 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/8a04a513.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room-Smoking - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/238b57ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden Twin Room - Sleeps 3 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/daad121c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/w648h440x0y0-d43855d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/82148f2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/cd299c62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/73ee7ad5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Prince Suite Room - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-The-Prince-Karuizawa.h9623357.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-The-Prince-Karuizawa.h9623357.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.32962%2C138.63739&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OnY--e_pmLdwFieYnaueBOrDOvA=) 1049-1 Karuizawa, Karuizawa, Nagano, 389-0193 #### What's nearby - Karuizawa Prince Hotel Ski Resort - 9 min walk - 0.5 miles - Seizan Golf Course - 14 min walk - 0.8 miles - Karuizawa Prince Shopping Plaza - 17 min walk - 0.9 miles - Old Karuizawa Ginza Street - 5 min drive - 3.0 miles - Karuizawa Taliesin - 6 min drive - 3.3 miles #### Getting around - Karuizawa Station - 6 min drive - Tokyo (HND-Haneda) - 167 min drive #### Restaurants - ‪Tully's Coffee - ‬18 min walk - ‪Starbucks - ‬4 min drive - ‪All Day Dining Primrose - ‬11 min walk - ‪moomin cafe - ‬19 min walk - ‪dog dept.+cafe - ‬19 min walk ## About this property ### The Prince Karuizawa Upscale hotel near Karuizawa Prince Hotel Ski Resort Near Karuizawa Prince Shopping Plaza, The Prince Karuizawa provides a golf course, a bowling alley and an indoor mineral hot spring (onsen). Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and a ski shuttle. Treat yourself to a massage or other spa services. The on-site restaurant, Beaux Sejours, offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as snowboarding. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe. Additional perks include: - A free local area shuttle, free bike hire and hot springs on-site - Tennis courts, self-parking (surcharge) and multilingual staff - A gift shop, concierge services and free newspapers Room features All 100 rooms offer comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with deep-soaking baths and bidets - 32-inch LCD TVs with DVD players - Fridges, electric kettles and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel West Karuizawa - Free WiFi - Restaurant - Gym - Tennis court 8.6 Excellent 1,003 reviews £124 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 379 reviews £207 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/e4f5ab08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel East Karuizawa - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free area shuttle - Free 24-hour train station pick-up and drop-off shuttle - Free shopping centre shuttle - Ski shuttle nearby - Parking on site (JPY 1,000 per night) ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Bar Windsor - Beaux Sejours - Library Cafe Rindo ### Things to do - 9-hole golf course - Bowling alley - Downhill skiing - Free bicycle rentals - Full-service spa - Golf - Gym - Hot springs - Library - Shopping - Ski equipment rentals - Ski passes - Ski-in/ski-out access - Snowboarding - Tennis ### Family friendly - Bowling alley - DVD player - Free area shuttle - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Outdoors - Garden - In the mountains - On a lake - Picnic area ### Full-service spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) ### Accessibility - No lift ### More - 3 floors - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch LCD TV - DVD player ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Heating (climate-controlled) - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11 PM Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests with Half Board plans must book meals in advance. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 25 November to 14 April: - Golf course ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: JPY 1000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Prince Karuizawa Hotel Prince Karuizawa The Prince Karuizawa Hotel The Prince Karuizawa Karuizawa The Prince Karuizawa Hotel Karuizawa ## Frequently asked questions ### Is The Prince Karuizawa pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at The Prince Karuizawa? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at The Prince Karuizawa on 19 Nov 2025 start from £199.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Karuizawa-Hotels-The-Prince-Karuizawa.h9623357.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Prince Karuizawa? > Self-parking is available for JPY 1000 per night. ### What time is check-in at The Prince Karuizawa? > Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours. ### What time is check-out at The Prince Karuizawa? > Checkout is at noon. ### Where is The Prince Karuizawa located? > Located in the mountains, this Karuizawa hotel offers ski-in/ski-out access within 1 mile (2 km) of Karuizawa Prince Hotel Ski Resort, Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Golf Course. Seizan Golf Course and Karuizawa 72 West Golf Course are also within 2 miles (3 km). Karuizawa Station is 22 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Prince Karuizawa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 167 8 - Good 98 6 - Okay 25 4 - Poor 9 2 - Terrible 6 ### 9.0/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Calvin Kam Fung 26 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i had a splendid time at The Prince Karuizawa over the past few days, had the luck to finally see the snowy environment of the serene nature and frozen lake right by the hotel. The sceneries are all too memorable. ##### Calvin Kam Fung Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### ?? 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 木々に囲まれてゆっくりできました スタッフの人がなるべく荷物をお客に持たせないように気配りしていました 同じ系列のホテルがあり　温泉や食事会場が違うホテルに行くのがちょっと手間でした。 しかし朝食しかいただいていませんが食事の数が豊富で、座席もたくさんあり、他の席との間が広く、ゆったりと食べることができました ##### ?? Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 골프장뷰가 아름답습니다. 정원도 아름답고. 방상태나 청결상태 좋았어요. 아쉬운 점은 침대 매트리스가 허리부분이 꺼져있는 점, 이 호텔에는 온천이 없어 셔틀타고 이동해야한다는 점. 아 라운지 음료 무제한여서 좋아요. 생맥주도 제공. ![](https://a.travel-assets.com/ugc/hotel-reviews/b39dc050-5a7b-4095-90a7-3bdffb00178b-1748328278845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/588249bb-e9c4-40cf-ba3b-fc38643d04ad-1748328293314.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cf8bb6ef-fa10-4121-a540-afc9d6662dee-1748328294309.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Satoko 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ２度目の滞在です。ザプリンスは大人向け、とにかくイーストやウエストと比較しても驚くほど静かな空間です。 ##### Satoko Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lars 24 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bra mottagande men omständig/långsam incheckning. Trevlig personal, bra frukost- och middagstestaurang. Trevligt launchområde. ##### Lars Stayed 1 night in Mar 2025 ### 10/10 Excellent #### pinghuang 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 全方位都很優 房間空間大，窗外景色優美，暖氣足夠，接駁車班次多很方便，服務人員很盡心，以這價錢來說，CP值非常優異的地方 ![](https://a.travel-assets.com/ugc/hotel-reviews/EDDFFB90D0DE886A61613666CBFF8AD6BC20DC4B1739753398032.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### pinghuang Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller 27 Sept 2024 Liked: Cleanliness, staff & service #### Good onsen Used this hotel to break up a long journey. Staff all excellent and the onsen was really good. ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### kazuko 17 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities 軽井沢らしく静かで高級感のあるホテルだと思います。流石に施設の古さはありますが、気になりません。今時のラグジュアリーホテルがたくさんできていますが、この価格でこのラグジュアリー感はココだけでは？と、思います。 ##### kazuko Stayed 3 nights in Jul 2024 ### 4/10 Poor #### ともゆき 6 Jun 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities 当初 宿泊ホテルに温泉施設があると聞いていたが、実際には周辺の系列ホテルに行かないと温泉がないと聞き不便さを感じた。 ##### ともゆき Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Kent 22 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very nice and relaxing property for a great vacation. ##### Kent Stayed 4 nights in May 2024 ### 10/10 Excellent #### yasushi 18 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities エグゼクティブフロアに宿泊しました。お部屋は広くてきれいで浅間山も見れて最高です。 ##### yasushi Stayed 2 nights in May 2024 ### 10/10 Excellent #### Satoko 16 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの方々のサービス品質がよい。こどもがいなく、大人向けである。落ち着いた雰囲気であった。 ##### Satoko Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Chung Tak 20 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful and Tranquil Stay Wonderful hotel and resort. The hotel architecture is wonderful. The hotel room view capture a beautiful snowy landscape with a lake. The view gave me a sense of tranquility with a cozy ambience. The hotspring was good. Staff was friendly and helpful. One staff even drove me from hotel to the hotspring site. I really appreciated the helpfulness. The Japanese breakfast was tasty and remarkable. The transportation to the outlet and train station is convenient ##### Chung Tak Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Bruce 9 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great view from the room ##### Bruce Stayed 2 nights in Nov 2023 ### 6/10 Okay #### OSAMU 5 Nov 2023 紅葉の温泉での紅葉が絶景でした。 ##### OSAMU Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### yasushi 10 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 今回もエグゼクティブルームに宿泊し特典の無料ゴルフを満喫しました。カフェりんどうがフリードリンクに変わり格段に利用勝手が向上したのも嬉しかったです。 ##### yasushi Stayed 2 nights in Oct 2023 ### 6/10 Okay #### YANG 22 Mar 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities WIFI is really bad ##### YANG Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Oi Yee 3 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are very friendly and helpful. The place itself has great hot spring, ski and shopping. ##### Oi Yee Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Bo-Yuan 22 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 員工素質非常好，給人非常專業又不失人性的服務體驗，一定會再訪。 ##### Bo-Yuan Stayed 2 nights in Jan 2023 ### 8/10 Good #### SHIGEMI 19 May 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### 食事は美味しい 宿泊にも関わらず駐車料金有料。無理にして欲しい。温泉までバスで行くのは面倒。レストランでの食事、サービスはとても良かったです。 ##### SHIGEMI Stayed 1 night in May 2022 ### 2/10 Terrible #### Verified traveller 3 May 2022 Disliked: Staff & service, property conditions & facilities スタッフの対応が悪すぎる！ GWであの対応は、普段から何やってんの？て感じだった！ 正直イライラが止まらなかった！ ##### Verified traveller Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Kawamoto, SHICHIGAHAMA SHIOMIDAI 27 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 素晴らしい施設。スキー場、アウトレットもあり時間を忘れて楽しめる。温泉も最高でした。 ##### Kawamoto Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Verified traveller 29 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 心落ち着くステイでした 部屋から、隣接するゴルフ場の池越しに見る浅間山の眺望がすばらしい。ちらほらと見える紅葉、池の鯉も見事でした。部屋の備え付け設備も更新され、クリーニングやアメニティも行き届き衛生的。温泉はバス移動になりますが、平日だったのでゆったりと利用させてもらいました。 ##### Verified traveller Stayed 1 night in Oct 2021 ### 6/10 Okay #### Verified traveller 22 Jul 2021 Liked: Staff & service, property conditions & facilities 駐車場代取りますか？というのと、高級ホテルの割に建物や設備が古い感じがする。 借景をもっとカッコよく演出できると思う。 ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller 20 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities サービスや客室等では特別気になるところはないが、唯一残念なのは敷地内駐車場の入場ゲートが難点…。これまでに複数回利用していて、今回も入庫出庫の回数が数回あった。問題点は玄関前ロータリー横の入場ゲートのアプローチアングルが非常に悪い。どんなに運転上手くても必ず降車して券を取らないとならない。今回は雨だったので参った…。 ##### Verified traveller Stayed 1 night in May 2021 ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [The Queens Hotel](https://www.expedia.co.uk/Penzance-Hotels-The-Queens-Hotel.h12074315.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oasi Di Kufra Hotel](https://www.expedia.co.uk/Sabaudia-Hotels-Oasi-Di-Kufra-Hotel.h1146727.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [DoubleTree by Hilton London - 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