Title: Hotel Indigo Karuizawa by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=70258479&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Indigo Karuizawa by IHG Travelers sip coffee by the lobby fireplace or rejuvenate at HARNN spa, finding quiet moments to unwind in this charming mountain retreat ## Photo gallery for Hotel Indigo Karuizawa by IHG ![Lobby - Hotel Indigo Karuizawa by IHG (Karuizawa)](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Body treatments, aromatherapy, facials, reflexology - Hotel Indigo Karuizawa by IHG (Karuizawa)](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/ae51568a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Indigo Karuizawa by IHG (Karuizawa)](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/0ef2d138.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Indigo Karuizawa by IHG (Karuizawa)](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/29a85918.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Hotel Indigo Karuizawa by IHG (Karuizawa)](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/0ad6bcd2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Indigo Karuizawa offers dry cleaning, a cozy lobby fireplace, Italian dining at KAGARIBI, and relaxation at HARNN spa. Enjoy free self parking, high-speed WiFi, and a 24/7 gym. ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £152 25 Jan - 26 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Standard Room, 1 King Bed, Garden View ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Garden View 10.0 Exceptional 2 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead Shower/bath combination - 344 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Private Garden) ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/f6e99b1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Private Garden) 9.0 Wonderful 2 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead Shower/bath combination - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, River View (with View Bath) ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, River View (with View Bath) 9.6 Exceptional 7 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead Shower/bath combination - 344 sq ft - River view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/744eb7a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Deck/patio Garden Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead - 689 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 2 Single Beds, Garden View ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Garden View 9.2 Wonderful 10 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead Shower/bath combination - 344 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds (Private Garden) ![View from room](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/d1558f3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds (Private Garden) 9.4 Exceptional 3 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead Shower/bath combination - 344 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds, River View (with View Bath) ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, River View (with View Bath) 9.6 Exceptional 4 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead Shower/bath combination - 344 sq ft - River view - Sleeps 2 - 2 Single Beds ### View all photos for Suite, 2 Single Beds ![Suite, 2 Single Beds | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e638841e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Single Beds 10.0 Exceptional 1 review ### Highlights Deck/patio Garden Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead - 689 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Standard Room ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 2 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead Shower/bath combination - 344 sq ft - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room (Upgraded) ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Upgraded) 10.0 Exceptional 1 review ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead Shower/bath combination - 344 sq ft - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room, 1 King Bed, River View ![Room amenity](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/78896d31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, River View 9.6 Exceptional 4 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead Shower/bath combination - 344 sq ft - River view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Single Beds, Accessible, Garden View ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Accessible, Garden View ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Sofa bed - twin Rainfall showerhead - 344 sq ft - Sleeps 5 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds, River View ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, River View 9.2 Wonderful 10 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead Shower/bath combination - 344 sq ft - River view - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds, Accessible, River View ![Standard Room, 2 Single Beds, Accessible, River View | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/c2249070.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Accessible, River View ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Rainfall showerhead Shower/bath combination - 344 sq ft - River view - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Indigo-Karuizawa.h70258479.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Indigo-Karuizawa.h70258479.Hotel-Information) ## About the area Karuizawa is home to Hotel Indigo Karuizawa by IHG. Karuizawa Prince Hotel Ski Resort and Hoshino Onsen Hot Spring are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Karuizawa Prince Shopping Plaza. Karuizawa Lake Garden and Yukawa Furusato Park are also worth visiting. [Visit our Karuizawa travel guide](https://www.expedia.co.uk/Karuizawa.dx6157006) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.32429%2C138.62787&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vBC7kaMkoddBxkX3DSd-1uND15Y=) 18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111 ### What's nearby - Karuizawa Prince Hotel Golf Course \- 18 min walk \- 1.0 mile - Seizan Golf Course \- 18 min walk \- 1.0 mile - Karuizawa Prince Shopping Plaza \- 20 min walk \- 1.1 miles - Karuizawa 72 West Golf Course \- 20 min walk \- 1.1 miles - Karuizawa Prince Hotel Ski Resort \- 3 min drive \- 1.3 miles ### Getting around - Karuizawa Station - 12 min drive ### Restaurants - ‪Tully's Coffee - ‬3 min drive - ‪All Day Dining Primrose - ‬5 min drive - ‪旬粋カレー工房 軽井沢プリンスショッピングプラザ店 - ‬2 min drive - ‪moomin cafe - ‬3 min drive - ‪軽井沢プリンスホテル メインバンケット長野 - ‬3 min drive ## About this property ### Hotel Indigo Karuizawa by IHG Upscale hotel near Karuizawa Prince Shopping Plaza At Hotel Indigo Karuizawa by IHG, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. Treat yourself to a massage, aromatherapy or reflexology at Harnn, the on-site spa. The on-site Italian cuisine restaurant, KAGARIBI, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a 24-hour gym. Additional perks include: - Free self-parking - Buffet breakfast (surcharge), a front desk safe and bike tour information - A 24-hour front desk, coffee/tea in reception and concierge services - Guest reviews say great things about the helpful staff and first-rate property condition Room features All 155 rooms offer comforts such as air conditioning, as well as perks such as safes and sound-insulated walls. Other conveniences in all rooms include: - Children's slippers and free infant beds - Free tea bags/instant coffee and electric kettles - Rainfall showers, bidets and shower/bath combinations - 49-inch flat-screen TVs with satellite channels - Decks/patios, wardrobes/cupboards and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/a52e5928.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyukaruizawa Kikyo, Curio Collection by Hilton Kyukaruizawa - Hot tub - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 392 reviews £186 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/13304096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Grand Kyu Karuizawa Kyukaruizawa - Parking included - Free Wi-Fi - 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Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required ### Restaurants on site - KAGARIBI - KAGARIBI - LOBBY LOUNGE ### Things to do - 24-hour gym - Bicycle tours - Full-service spa ### Family friendly - In-room cot - Soundproofed rooms ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Garden ### Full-service spa - Aromatherapy - Facials - Massage - Reflexology - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Doorbell and phone notification - Hand-held showerhead - Handrails in hallways - Handrails in stairways - Hardwood flooring in room - Height-adjustable showerhead - Lift - Portable shower seat - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bidet - Children's slippers - Hair dryer - Rainfall showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 49-inch flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Minibar - Tea bags/instant coffee ### More - Air conditioning - Heating - Iron/ironing board - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Late check-in subject to availability ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 4200 for adults and from JPY 2100 for children - Hosted evening meal: JPY 7000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Hotel Indigo Karuizawa Indigo Karuizawa By Ihg Indigo Karuizawa An IHG Hotel Hotel Indigo Karuizawa by IHG Hotel Hotel Indigo Karuizawa An IHG Hotel Hotel Indigo Karuizawa by IHG Karuizawa Hotel Indigo Karuizawa by IHG Hotel Karuizawa ## Frequently asked questions ### Is Hotel Indigo Karuizawa by IHG pet-friendly? ### How much does it cost to stay at Hotel Indigo Karuizawa by IHG? ### How much is parking at Hotel Indigo Karuizawa by IHG? ### What time is check-in at Hotel Indigo Karuizawa by IHG? ### What time is check-out at Hotel Indigo Karuizawa by IHG? ### Where is Hotel Indigo Karuizawa by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Indigo Karuizawa by IHG Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 297 8 - Good 79 6 - Okay 17 4 - Poor 3 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Ryan 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel ##### Ryan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Wienczyslawa 8 Jan 2026 Liked: Cleanliness, property conditions & facilities Stunning architecture, perfect service and a lovely setting. Would stay again. ##### Wienczyslawa Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Alex 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel for a restful night. Fantastic breakfast and nice ambience overall. ##### Alex Stayed 1 night in Dec 2025 ### 10/10 Excellent #### KIM BENG 23 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property n staff fluent in english helps a lot. ##### KIM BENG Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Louis 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities clean, warm and new. ##### Louis Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Michelle 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful property with an amazing, attentive staff. Breakfast buffet was excellent. ##### Michelle Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kun Tat 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities the room is tidy and clean, staff are friendly and helpful ##### Kun Tat Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Michael 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place to stay. Excellent food, staff and onsen! Will definitely stay again. ##### Michael Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### dorothy 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved everything especially the element of design throughout the property. ##### dorothy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Chanin 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good ##### Chanin Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Kwok 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are polite and willing to help. ##### Kwok Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Rachel 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I am sure to stay in this hotel next time! ##### Rachel Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Lu 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel ##### Lu Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Danilo 29 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning design, great service, good food, well priced for 2 or 3 night stay. Loved it! ##### Danilo Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### eirini 11 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was quiet yet close to shopping and train station. Lovely place. I wish the restaurant would offer more Japanese meal options for lunch and dinner. ##### eirini Stayed 3 nights in May 2025 ### 10/10 Excellent #### Verified traveller 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best stay so far New, modern, clean, beautiful, comfortable, nice staff ##### Verified traveller Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Christine 14 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing rooms and facilities ##### Christine Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Wei Hsiung 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Wei Hsiung Stayed 2 nights in Jul 2025 ### 8/10 Good #### Bee Imm 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel & we had a river view room which was lovely! We woke up every morning to see pine trees outside & a glimpse of the stream, simply wonderful. Hotel is not far from the outlet mall & there is a shuttle to bring you there which is convenient as mall is next to train station. ##### Bee Imm Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Suen Suk Kwan 5 Nov 2024 Liked: Staff & service, amenities, property conditions & facilities Very comfortable, relax and enjoyable trip in Karuizawa ##### Suen Suk Kwan Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### thomas 26 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Luxurious quiet spa destination with the largest most comfortable western-style rooms I’ve ever stayed at in Japan. ##### thomas Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Wang Huan 19 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent resort The environment is comfortable and admirable ##### Wang Huan Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Barry 3 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Decent hotel, spacious room with nice garden view. ##### Barry Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Man Ying 8 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable, had nice dinner and breakfast at hotel ##### Man Ying Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Chun Pong 11 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service, breakfast superb ##### Chun Pong Stayed 2 nights in Jan 2023 ## Expedia's Latest Trends ### Hotels > [Moose Hotel And Suites](https://www.expedia.co.uk/Banff-Hotels-Moose-Hotel-And-Suites.h14703440.Hotel-Information) > > [Playavera Hotel - 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