Title: Hotel Marroad Karuizawa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Marroad Karuizawa Mountain ski retreat with restaurant and bar/lounge ![Bicycling](https://images.trvl-media.com/lodging/10000000/9490000/9480100/9480094/c6fcc0f2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/10000000/9490000/9480100/9480094/1918b338.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/10000000/9490000/9480100/9480094/c9828706.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/10000000/9490000/9480100/9480094/ece37952.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/10000000/9490000/9480100/9480094/b5fc6306.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Marroad Karuizawa offers a peaceful retreat in Kyukaruizawa with dry cleaning services and an on-site coffee shop. Guests enjoy a complimentary ski shuttle to nearby slopes or relax with reflexology and aromatherapy spa treatments in the garden setting. 8.8 Excellent ## Popular amenities - Bar - Room service - Breakfast available - Laundry - Housekeeping - Air conditioning £103 4 Dec - 5 Dec ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=9480094&PinnedHotelID=9480094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=9480094&PinnedHotelID=9480094&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=9480094&PinnedHotelID=9480094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=9480094&PinnedHotelID=9480094&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9480094&PinnedHotelID=9480094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9480094&PinnedHotelID=9480094&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9480094&PinnedHotelID=9480094&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9480094&PinnedHotelID=9480094&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9490000/9480100/9480094/67712d36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Fridge Free minibar items Flat-screen TV Blackout curtains Private bathroom - 355 sq ft - Sleeps 2 - 2 Large Single Beds ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9490000/9480100/9480094/bbfa1216.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room, Non Smoking 7.0 Good 2 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Fridge Free minibar items Flat-screen TV Blackout curtains Private bathroom - 409 sq ft - Sleeps 5 - 2 Single Beds and 3 Single Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Hotel-Marroad-Karuizawa.h9480094.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Hotel-Marroad-Karuizawa.h9480094.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.34878%2C138.63873&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jSmg1pZoCu6anR87aTpQUS1Y8eY=) 1178 Karuizawa, Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102 #### What's nearby - Karuizawa New Art Museum - 4 min walk - 0.3 miles - Karuizawa Prince Shopping Plaza - 9 min walk - 0.5 miles - Karuizawa Prince Hotel Ski Resort - 12 min walk - 0.7 miles - Old Karuizawa Ginza Street - 14 min walk - 0.8 miles - Kumoba Pond - 16 min walk - 0.9 miles #### Getting around - Karuizawa Station - 12 min walk #### Restaurants - ‪中国料理 榮林 - ‬8 min walk - ‪旦念亭 - ‬10 min walk - ‪Quartet Brewing - ‬7 min walk - ‪ブラッスリー シュエット - ‬7 min walk - ‪いろどりDining 彩-S・A・I- - ‬3 min walk ## About this property ### Hotel Marroad Karuizawa Hotel near Karuizawa Prince Hotel Ski Resort Located close to Karuizawa Prince Shopping Plaza, Hotel Marroad Karuizawa provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski storage. Treat yourself to spa services, such as a body treatment, aromatherapy or reflexology. The on-site restaurant, FONTAINE, serves light fare. In addition to a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking and extended parking - Buffet breakfast (surcharge), a free local area shuttle and bike hire - Motorhome/coach/lorry parking, a front desk safe and a vending machine Room features All guest rooms at Hotel Marroad Karuizawa include comforts, such as air conditioning and separate sitting areas, in addition to perks, such as free stocked minibars and bathrobes. Extra amenities include: - Children's slippers and cots/infant beds - Bathrooms with rainfall showers and bidets - 32-inch flat-screen TVs with digital channels - Wardrobes/cupboards, separate sitting areas and fridges ## Similar properties ![Reception](https://images.trvl-media.com/lodging/4000000/3910000/3906600/3906576/e6806103.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel Karuizawa Ekimae Karuizawaso Karuizawa - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.8 Good 1,002 reviews £62 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=3906576&PinnedHotelID=3906576&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27030000/27026100/27026033/b91931b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rosso Karuizawa Karuizawa - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 731 reviews £87 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=27026033&PinnedHotelID=27026033&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/2f827f8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Hotel Longing House Karuizawa - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 279 reviews £65 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/13304096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Grand Kyu Karuizawa Kyukaruizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 430 reviews £164 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel West Karuizawa - Free WiFi - Restaurant - Gym - Tennis court 8.6 Excellent 1,004 reviews £125 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/36000000/35240000/35237700/35237628/ca25d17b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANA Holiday Inn Resort Karuizawa by IHG Naganohara - Pool - Spa - Kids pool - Parking included 8.2 Very good 182 reviews £92 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=35237628&PinnedHotelID=35237628&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/14000000/13530000/13521800/13521751/fce399bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Karuizawa Elegance Kyukaruizawa - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 225 reviews £63 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=13521751&PinnedHotelID=13521751&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17110000/17109200/17109119/4ced1706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyu Karuizawa Hotel Otowa No Mori Kyukaruizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 428 reviews £79 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=17109119&PinnedHotelID=17109119&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/56000000/55610000/55600800/55600775/e2c87a76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Karuizawa Cross Karuizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 562 reviews £89 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=55600775&PinnedHotelID=55600775&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15100000/15092800/15092749/cf67d38d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel WELLIES Karuizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 222 reviews £78 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=15092749&PinnedHotelID=15092749&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free area shuttle - Free train station pick-up shuttle - Free shopping centre shuttle - Free ski shuttle - Free extended parking on site - RV/bus/lorry parking on site ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,530 for adults and JPY 1,320 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - FONTAINE - LUMIERE - SYMPHONY ### Things to do - Bicycle rentals - Ski passes - Ski storage ### Family friendly - Cot (surcharge) - Free area shuttle - In-room refrigerator - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - Free newspapers in lobby - Guidebooks - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Meeting rooms ### Outdoors - Garden ### Spa - Aromatherapy - Facials - In-room massages - Reflexology ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 2 buildings - 2 floors - Art Deco architecture - Ballroom - Built in 1985 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Children's slippers - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Free bottled water - Free stocked minibar - Limited room service - Refrigerator - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board on request - Phone - Safe - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 6:00 PM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 10000.0 per night. Cots (infant beds) are available for JPY 2000.0 per stay ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 2530 for adults and from JPY 1320 for children - Crib (infant bed) fee: JPY 2000.0 per stay - Rollaway bed fee: JPY 10000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply ### Property is also known as Hotel Marroad Karuizawa Marroad Karuizawa Hotel Marroad Karuizawa Hotel Hotel Marroad Karuizawa Karuizawa Hotel Marroad Karuizawa Hotel Karuizawa ## Frequently asked questions ### Is Hotel Marroad Karuizawa pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel Marroad Karuizawa? > As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Marroad Karuizawa on 4 Dec 2025 start from £102.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Karuizawa-Hotels-Hotel-Marroad-Karuizawa.h9480094.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Marroad Karuizawa? > Self-parking and extended parking are free at this property. ### What time is check-in at Hotel Marroad Karuizawa? > Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel Marroad Karuizawa? > Checkout is at 11 AM. ### Where is Hotel Marroad Karuizawa located? > Located near the slopes, this Kyukaruizawa hotel is situated in the city centre, within a 15-minute walk of Karuizawa Ohga Hall and Karuizawa Prince Shopping Plaza, and is convenient for winter sports, such as skiing lessons. Karuizawa Prince Hotel Ski Resort is 0.8 mi (1.3 km) away. Karuizawa Station is 12 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Marroad Karuizawa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 33 8 - Good 26 6 - Okay 7 4 - Poor 2 2 - Terrible 0 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.8/10 Amenities ### 8.4/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 8/10 Good #### ai 23 May 2023 Liked: Cleanliness, staff & service ホテル内外にエスカレーター、エレベーター、スロープが無いので、高齢者や怪我人にはツラい。 ##### ai Stayed 2 nights in May 2023 ### 10/10 Excellent #### YUJI 3 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 親切な対応に大満足。 価格が安かったので期待してませんでしたが、ホテルの方の対応が良くて大満足。 軽井沢に旅行の際にはまたコチラに宿泊したいと思います。 下手な高級ホテルより絶対良いです。 オススメです。 ##### YUJI Stayed 1 night in Jan 2022 ### 10/10 Excellent #### satoshi 28 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 静かで広く快適 部屋は大変広く清潔でした。静かな環境で快適。 ##### satoshi Stayed 1 night in Nov 2021 ### 6/10 Okay #### CHAN 17 Jan 2021 Liked: Cleanliness, staff & service, room comfort #### Generally Great Nice and Friendly Staff A little far from most restaurants Older facility, no elevator(Guest Room on 2nd Floor) ##### CHAN Stayed 3 nights in Dec 2020 ### 6/10 Okay #### yoko 16 Oct 2020 階段しかないので足の悪い方は無理ですね、 ##### yoko Stayed 1 night in Oct 2020 ### 6/10 Okay #### YASUHIRO 28 Sept 2020 Liked: Cleanliness #### 深夜に食べるものがない 軽井沢は夜遅くなるとコンビニもなく、レストランの閉店も早いため、近隣では軽食もとれない。ルームサービスや土産店や自販機で食事を購入できるようにするなど配慮が欲しい。 ##### YASUHIRO Stayed 1 night in Sep 2020 ### 8/10 Good #### Verified traveller 4 Jul 2020 Liked: Staff & service, property conditions & facilities, room comfort #### 旧軽中心にロケーション 軽井沢駅、旧軽に、車で移動が楽。 ##### Verified traveller Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Verified traveller 9 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 溫柔,體貼及有禮貌的工作人員為這家報到櫃檯位於二樓的飯店增色許多。此外,隨時可以預約飯店至滑雪場及車站的接送服務也是服務的特色。總結,非常好的飯店體驗,我們一定再來。 ##### Verified traveller Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Hannah 26 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel Beautiful hotel! We visited over the Christmas holiday and had a wonderful experience. The hotel staff were fantastic! Although there was a language barrier, everyone was friendly and really made an effort to make sure our needs were met. The hotel isn’t in the best location but you can easily walk into town and the hotel provides a shuttle to the ski resort and train station. Our room was huge! Even by American standards. ##### Hannah Stayed 2 nights in Dec 2019 ### 8/10 Good #### Verified traveller 14 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 場所も良くコスパにはリーズナブルで満足しています。ルームサービスでも融通きかせてくださり有り難かったです。 エントランスまでが階段でしたが、荷物が重かったため、少し大変でした。帰りはスタッフが持って下さいました。 ##### Verified traveller Stayed 2 nights in Nov 2019 ### 4/10 Poor #### junko 8 Oct 2019 Disliked: Cleanliness, staff & service, room comfort Wi-Fiの電波が悪くて残念でした ##### junko Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### FUMIO 14 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort こじんまりした静かなホテルです。特にスタッフの自然体の親切が心地よかったです。 ##### FUMIO Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller 8 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### マロウドホテル軽井沢の感想 清潔なホテルでしたが年数の古さとベッドの狭さを感じました。 ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### kazuyuki 12 Jun 2019 ホテルの環境は清潔で清閑で狭隘感もなく、心地良くのんびりと2泊3日を過ごせました。レストランで固苦しいデイナーでなく一品料理がいただければと思いました。 ##### kazuyuki Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 25 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities friendly staff, nice and large room, I mean really large. Maybe we missed a balcony. ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 5 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay The service and breakfast were great! The room is very comfortable too ##### Verified traveller Stayed 3 nights in Jan 2019 ### 8/10 Good #### Verified traveller 8 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 暖房の温度が調節できると嬉しいです。 それから、部屋の乾燥が気になりました。 ##### Verified traveller Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Ling Chi 22 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is big and the staffs are helpful even they don’t speak English, they will use google translate to communicate with us. ##### Ling Chi Stayed 1 night in Dec 2018 ### 4/10 Poor #### Michael, 輕井澤 16 Dec 2018 Disliked: Staff & service, property conditions & facilities, room comfort 間酒店好舊, 雖然我知好凍, 但房入面內置暖氣, 令人好焗好辛苦, 最慘入面連風線又冇, 冷氣又冇, 職員連基本英文都講唔到, 正面有條長樓梯仲要冇lift...再講, 話就話近滑雪場及輕井澤站(其實我覺得都唔太近, 都要行成15分鍾), 行都唔係問題啦, 間野附近連便利店, 仲要行入酒店果段路連街燈都好少, 好恐怖, 強烈唔建議大家黎. ##### Michael Stayed 1 night in Dec 2018 ### 10/10 Excellent #### WEN HUI 12 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 不論日式或西式早餐都非常豐盛 從餐廳的大片玻璃望出去就是滿園的楓紅 服務人員態度親切 是一趟愉快的旅遊住宿體驗 ##### WEN HUI Stayed 4 nights in Nov 2018 ### 8/10 Good #### Melissa 6 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Refreshing & enjoyable The hotel location is definitely a quiet one though a bit inconvenient to go around other part of Karuizawa. The staff are extremely kind. ##### Melissa Stayed 2 nights in Oct 2018 ### 6/10 Okay #### Verified traveller 4 Oct 2018 Disliked: Staff & service, property conditions & facilities 台風の影響で部屋が停電になり、サブ電源に切り替えてもらった。 ##### Verified traveller Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### cathy 8 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities ショッピングモールに近くてよい。 ##### cathy Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Verified traveller 27 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### エレガントなサービス ・館内は静かで落ち着いた雰囲気、エレガントという言葉がぴったり。 ・アメニティーグッズの歯ブラシの柄は色を変え取り違いを防ぐ工夫や、チェックイン時の 対応、その後客室に入ると電気ポットのお湯がたっぷり沸いていて直ぐに一腹できる  等、細やかな気配りが 心地よい。軽井沢駅への送迎もある。 ・客室はとても広く、清潔で快適。 ・朝食のオムレツも美味! トーストのパンも焼き立てをサービスしてくれる。お代わりOK。 ##### Verified traveller ### 10/10 Excellent #### Tomoki 1 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 駅チカ よかった ##### Tomoki Stayed 2 nights in Feb 2018 ## Expedia's Latest Trends ### Hotels > [Hotels in Cheadle](https://www.expedia.co.uk/Cheadle-Hotels.d5202.Travel-Guide-Hotels) > > [Hotels in Maui](https://www.expedia.co.uk/Maui-Hotels.d180073.Travel-Guide-Hotels) > > [Fuseta wake up to the sea. New apartment with scenic views](https://www.expedia.co.uk/Olhao-Hotels-Fuseta-Wake-Up-To-The-Sea-New-Apartment-With-Scenic-Views.h22151883.Hotel-Information) > > [Tivoli Carvoeiro](https://www.expedia.co.uk/Carvoeiro-Hotels-Tivoli-Carvoeiro.h891221.Hotel-Information) > > [Hotels in Chorlton-on-Medlock](https://www.expedia.co.uk/Chorlton-On-Medlock-Manchester-Hotels.0-n3000691478-0.Travel-Guide-Filter-Hotels) > > [HiltonHotels Hotels in Northumberland](https://www.expedia.co.uk/Northumberland-Hotels-Hilton-Hotels.0-0-d6354074--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Accessible Holiday Let In Secluded Location](https://www.expedia.co.uk/Poole-Hotels-Accessible-Holiday-Let-In-Secluded-Location.h33592554.Hotel-Information) > > [The Home Arms Guesthouse](https://www.expedia.co.uk/Eyemouth-Hotels-The-Home-Arms-Guesthouse.h35120253.Hotel-Information) > > [Best Western Plus White Horse Hotel](https://www.expedia.co.uk/Londonderry-Hotels-Best-Western-Plus-White-Horse-Hotel.h903321.Hotel-Information) > > [Protur Sa Coma Playa Hotel & Spa](https://www.expedia.co.uk/Sant-Llorenc-Des-Cardassar-Hotels-Protur-Sa-Coma-Playa-Hotel-Spa.h1194210.Hotel-Information) > > [Hotel Saint Dominique](https://www.expedia.co.uk/Paris-Hotels-Hotel-Saint-Dominique.h5583.Hotel-Information) > > [Hotels near Catton Hall](https://www.expedia.co.uk/Catton-Hall-Hotels.0-l553248621563222680-0.Travel-Guide-Filter-Hotels) > > [Alton Towers Hotel](https://www.expedia.co.uk/Stoke-On-Trent-Hotels-Alton-Towers-Hotel.h46243629.Hotel-Information) > > [The Sibson Inn Hotel](https://www.expedia.co.uk/Peterborough-Hotels-The-Sibson-Inn-Hotel.h4130858.Hotel-Information) ### Flights > [Flights from Norwich (NWI) to Limoges (LIG)](https://www.expedia.co.uk/lp/flights/nwi/lig/norwich-to-limoges) > > [Flights from Derby (EMA) to San Bartolome (ACE)](https://www.expedia.co.uk/lp/flights/ema/ace/east-midlands-to-arrecife) > > [Flights from Lagos (LOS) to Leeds (LBA)](https://www.expedia.co.uk/lp/flights/los/lba/lagos-to-leeds) > > [Flights from Bournemouth](https://www.expedia.co.uk/lp/flights/654/flights-from-bournemouth) > > [Flights from Edmonton (YEG) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/yeg/edi/edmonton-to-edinburgh) ### Activities > [Things to do in Sinaia](https://www.expedia.co.uk/Things-To-Do-In-Sinaia.d601991.Travel-Guide-Activities) > > [Things to do in Menorca](https://www.expedia.co.uk/Things-To-Do-In-Menorca.d2201.Travel-Guide-Activities) ### Packages > [Puente Nuevo Bridge](https://www.expedia.co.uk/Puente-Nuevo-Bridge-Ronda.d553248621532486052.Attraction) > > [Birgu Holidays](https://www.expedia.co.uk/Birgu.d6234091.Holidays-City-Breaks) > > [Widnes Market](https://www.expedia.co.uk/Widnes-Market-Liverpool.d553248621532492570.Attraction) > > [St. Fagans National Museum of History](https://www.expedia.co.uk/St-Fagans-National-Museum-Of-History-St-Fagans.d6222364.Attraction) ### General > [Visit Kyrgyzstan](https://www.expedia.co.uk/Kyrgyzstan.dx11404) > > [Visit Northfleet](https://www.expedia.co.uk/Northfleet.dx3000417099) > > [Visit Enfield Lock](https://www.expedia.co.uk/London-Enfield-Lock.dx553248635976382013)