Title: Hotel Cypress Karuizawa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Cypress Karuizawa Travelers find a peaceful natural retreat at this mountain property where relaxation meets adventure near Karuizawa Prince Hotel Ski Resort ## Photo gallery for Hotel Cypress Karuizawa ![Courtyard - Hotel Cypress Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/745b29f3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Cypress Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/97d00112.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Hotel Cypress Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/20f413fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Hotel Cypress Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/cfd73c03.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Hotel Cypress Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/f391160f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Cypress Karuizawa offers skiing nearby and features four restaurants, shopping, a garden setting, laundry facilities, free in-room WiFi, and a welcoming bar. These amenities provide convenience and comfort after exploring the area. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Bar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 11 of 11 rooms ### View all photos for Japanese Western Room Non smoking ![Japanese Western Room Non smoking | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/e25a14e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Room Non smoking ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Deep-soaking bath Bidet - Sleeps 4 - 2 Large Single Beds OR 2 Single Beds ### View all photos for Urban Japanese Western Room Non smoking ![Urban Japanese Western Room Non smoking | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/9ee74014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Urban Japanese Western Room Non smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Deep-soaking bath Bidet - Sleeps 6 - 4 Single Futons ### View all photos for Urban Twin Room, Non Smoking ![Urban Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/43a152ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Urban Twin Room, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Deep-soaking bath Bidet - 753 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Comfort Twin Room, Non Smoking ![Comfort Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/5bf5feec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Deep-soaking bath Bidet - Sleeps 2 - 2 Single Beds ### View all photos for Standard Twin Room, Non Smoking ![Standard Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/1fb096c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Deep-soaking bath Bidet - 322 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Twin Room, Non Smoking ![Deluxe Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/a209f9ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Deep-soaking bath Bidet - 635 sq ft - Sleeps 4 - 2 Single Beds and 2 Single Sofa Beds ### View all photos for Hollywood Twin Room, Non Smoking ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/83dd6a46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hollywood Twin Room, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Deep-soaking bath Bidet - 50 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, Non Smoking ![Junior Suite, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/ce38e284.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Deep-soaking bath Bidet - 70 sq ft - Sleeps 4 - 2 Large Single Beds and 2 Single Sofa Beds ### View all photos for Family Suite, Non Smoking ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/19ca5e5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Deep-soaking bath Bidet - 861 sq ft - Sleeps 6 - 4 Large Single Beds and 2 Single Sofa Beds ### View all photos for Cypress Suite Room, Non Smoking ![Cypress Suite Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/d72ed96d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cypress Suite Room, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Deep-soaking bath Bidet - 123 sq ft - Sleeps 8 - 4 Large Single Beds and 4 Single Futons ### View all photos for Deluxe Japanese Western Style Room, Non Smoking ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/13e4187d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Japanese Western Style Room, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Deep-soaking bath Bidet - 65 sq ft - Sleeps 5 - 2 Large Single Beds and 3 Single Futons ## You may also like Ad ![Hot springs](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/50e58083.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Karuizawa Asama Prince Hotel Karuizawa - Spa - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 103 reviews £119 1 Mar - 2 Mar [](https://www.expedia.co.uk/Karuizawa-Hotels-Karuizawa-Asama-Prince-Hotel.h9679879.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=6157006&destination=Karuizawa&destType=MARKET&latLong=36.348283,138.596956&searchId=4c17a7d7-6916-47da-b3c9-cc2c06f2a244&top_cur=GBP) Ad ![Spa](https://images.trvl-media.com/lodging/36000000/35240000/35237700/35237628/ca25d17b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ANA Holiday Inn Resort Karuizawa by IHG Naganohara - Pool - Spa - Kids’ pool - Parking included 8.4 Very good 204 reviews £73 10 Mar - 11 Mar [](https://www.expedia.co.uk/Naganohara-Hotels-ANA-Holiday-Inn-Resort-Karuizawa-By-IHG.h35237628.Hotel-Information?chkin=2026-3-10&chkout=2026-3-11&rm1=a2®ionId=6157006&destination=Karuizawa&destType=MARKET&latLong=36.348283,138.596956&searchId=4c17a7d7-6916-47da-b3c9-cc2c06f2a244&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15260000/15252300/15252265/962a2bbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Karuizawa Marriott Hotel Karuizawa - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Hotel-Cypress-Karuizawa.h15966393.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Hotel-Cypress-Karuizawa.h15966393.Hotel-Information) ## About the area Karuizawa is home to Hotel Cypress Karuizawa. Karuizawa Station Building Memorial and Karuizawa Ohga Hall are local landmarks, and travellers looking to shop may want to visit Karuizawa Prince Shopping Plaza and Old Karuizawa Ginza Street. Looking to enjoy an event or a game while in town? See what's happening at Karuizawa Indoor Tennis Court or Karuizawa Kazakoshi Park Ice Arena. Spend some time exploring the area's activities, including skiing. [Visit our Karuizawa travel guide](https://www.expedia.co.uk/Karuizawa.dx6157006) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.34436%2C138.62674&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JelnNgcyJWTCbAHWEDRoRp4wI-Q=) Karuizawahigashi 287-1, Karuizawa, Nagano, 389-0104 ### What's nearby - ![Sunset in Prince Shopping plaza Karuizawa.](https://images.trvl-media.com/place/6221913/e12fa0af-92fb-46a5-8911-c3a5e9c88e48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa Prince Shopping Plaza 7 min walk \- 0.4 miles - ![Kumoba Pond showing a pond](https://images.trvl-media.com/place/6221843/0bf5e5f1-bb8f-4e44-b9b5-b42f56a16b81.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kumoba Pond 11 min walk \- 0.6 miles - ![Karuizawa Prince Hotel Ski Resort showing snow, mountains and landscape views](https://images.trvl-media.com/place/553248621532773834/3b19f8b7-27f1-4811-bb56-1853b00835eb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa Prince Hotel Ski Resort 18 min walk \- 1.0 mile - Karuizawa Indoor Tennis Court 15 min walk \- 0.8 miles - Old Karuizawa Ginza Street 3 min drive \- 1.1 miles ### Getting around - Karuizawa Station 13 min walk ### Restaurants - 軽井沢 味の街 16 min walk - 軽井沢フラットブレッズ 18 min walk - やまへい 軽井沢店 14 min walk - L'ATELIER de Cafe & Deli 18 min walk - Délifrance 軽井沢店 17 min walk ## About this property ### Hotel Cypress Karuizawa Hotel near Karuizawa Prince Shopping Plaza Close to Karuizawa Prince Hotel Ski Resort, Hotel Cypress Karuizawa provides a terrace, shopping on-site and a garden. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with laundry facilities and a bar. Other perks include: - Free self-parking - Buffet breakfast (surcharge), bike hire and a 24-hour front desk - A front desk safe, luggage storage and a lift - Guest reviews speak well of the overall condition Room features All 86 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi. Extra amenities include: - Bathrooms with deep-soaking baths and bidets - Fridges, housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/4000000/3910000/3906600/3906576/71311d62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel Karuizawa Ekimae Karuizawaso Karuizawa - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 7.8 Good 1,003 reviews £42 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=3906576&PinnedHotelID=3906576&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27030000/27026100/27026033/b91931b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rosso Karuizawa Karuizawa - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 9.0 Wonderful 771 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=27026033&PinnedHotelID=27026033&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel West Karuizawa - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: JPY 3,500 to 3,500 per person - 4 restaurants - A bar/lounge ### Things to do - Bicycle rentals - Shopping - Ski storage ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Concierge services - Housekeeping on request ### Outdoors - Garden - Terrace ### Accessibility - Lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 3500 to 3500 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transport to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Cypress Cypress Karuizawa Hotel Cypress Karuizawa Hotel Hotel Cypress Karuizawa Karuizawa Hotel Cypress Karuizawa Hotel Karuizawa ## Frequently asked questions ### Is Hotel Cypress Karuizawa pet-friendly? ### How much is parking at Hotel Cypress Karuizawa? ### What time is check-in at Hotel Cypress Karuizawa? ### What time is check-out at Hotel Cypress Karuizawa? ### Where is Hotel Cypress Karuizawa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Cypress Karuizawa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 177 8 - Good 140 6 - Okay 24 4 - Poor 4 2 - Terrible 5 ## Reviews ### 8/10 Good #### Verified traveller 21 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 生演奏を聴くことができました。 癒されました！ ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller 17 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 従業員さんの対応がとても良かった ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Mayu 7 Jul 2021 Liked: Cleanliness, property conditions & facilities, room comfort 部屋は広さも十分で快適に過ごせました。 ##### Mayu Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller 16 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 感染予防もしっかりしてありました。 このご時世に誰もいない中、ラウンジから響いてくるピアノの生演奏が心を癒してくれました。 演奏者に拍手です。 ##### Verified traveller Stayed 2 nights in May 2021 ### 8/10 Good #### Verified traveller 5 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 部屋が広く快適でした！ ##### Verified traveller Stayed 1 night in May 2021 ### 8/10 Good #### Verified traveller 21 Mar 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 広いお部屋でのんびり過ごせました。 ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Verified traveller 12 Jan 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 臨機応変の対応をして頂き、有り難かった。 ##### Verified traveller Stayed 2 nights in Jan 2021 ### 10/10 Excellent #### Verified traveller 9 Jan 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 何度も利用していますが、立地、施設（部屋、大浴場、レストラン）、サービス、価格等、軽井沢ではピカイチだと思います。 引き続き何度も使わせていただきます。 ##### Verified traveller Stayed 2 nights in Jan 2021 ### 8/10 Good #### Verified traveller 21 Oct 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応がとても良かったです ##### Verified traveller Stayed 1 night in Oct 2020 ### 8/10 Good #### Verified traveller 2 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### また行きたいと思います！ お部屋が広くベランダもあり、窓を開けるとまわりの木々の香りがして快適に過ごせました。室内着がもう少し良くなると、最高だと思います。 とても居心地の良いホテルでした。また利用したいと思います。 ##### Verified traveller Stayed 2 nights in Aug 2020 ### 6/10 Okay #### Verified traveller 28 Aug 2020 Disliked: Staff & service, property conditions & facilities, room comfort #### コロナ対応 全てコロナ対応、2日滞在で部屋の掃除も何もない 館内は綺麗になっているが、大浴場のヒノキがぬるぬるで、滑った時ヒノキが爪に刺さった。 ベットのマットレスが硬過ぎて、最悪の寝心地だった。 ##### Verified traveller Stayed 2 nights in Aug 2020 ### 6/10 Okay #### アブ, 埼玉 16 Aug 2020 Disliked: Staff & service, property conditions & facilities なぜエレベーターが一基しかない。また時間が長くて階段を使いました。 ##### アブ Stayed 1 night in Aug 2020 ### 8/10 Good #### Moriyuki 1 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Middle Hotel ホテル側のサービスが 行きすぎず 足らなすぎず ほどよい感じでした。 ##### Moriyuki Stayed 1 night in Jul 2020 ### 8/10 Good #### NAOKO 19 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 緊急事態宣言が明けに予約をしたが、直前になってコロナの感染者が増えてきた中での東京都内からの旅行であったためキャンセルするか悩んでいたがホテルの方達も感染予防対策に努められていて行って良かったと思いました。 ##### NAOKO Stayed 1 night in Jul 2020 ### 6/10 Okay #### KEI 16 Jul 2020 Disliked: Staff & service #### 残念なサービス ホテルフロントスタッフの対応力があまり良く感じられません。 新人スタッフなのかわかりませんが 連泊にも関わらず名前も顔も覚えて頂くことが出来ず残念でした。 ホテル自体はとても綺麗で過ごしやすく感じましたが、サービスのレベルが評価ほど良いものではなかったのが残念です。 朝食を選ぶ際もホテルサイドの都合かわかりませんが、洋食和食の選択肢を勝手に選ばれた感があり個人的には和食がよかったのです。 またコロナの影響で様々なサービスが出来ない事は承知の上ですが、バーカウンターが使用出来るのか？伺った際にも、 申し訳なさを感じない説明の仕方と態度で コロナの影響で運営出来ないのがあたかも当たり前ですけど何か？と言っているような説明の仕方でした。 食事に関しては可もなく不可もなくと言った印象です。 一流のホテルを目指すのであれば もう少しホテルスタッフサイドの教育や サービスの姿勢、おもてなしの精神を 磨いてほしいです。 おそらく、こちらのホテルはもう 使うことは無いと思います。 駅から近い利便性を選ぶお客さんが 多いのかわかりませんが 少し天狗になっているような気もします。 ##### KEI Stayed 2 nights in Jul 2020 ### 8/10 Good #### Verified traveller 14 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 1泊朝食付きの朝食がとても美味しかった。大満足でした ##### Verified traveller Stayed 1 night in Jul 2020 ### 2/10 Terrible #### Verified traveller 13 Jul 2020 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities 子供がいるのに階段ばかり。何をするのも同線が悪い ##### Verified traveller Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### many, 東京 2 Apr 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities また記念日や女子同士でも来たいなと思う綺麗で素敵なホテルでした。アメニティーも良かったです！ありがとうございました。 ##### many Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 28 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### スタッフが素晴らしい！ スタッフの対応、特に対人スキルが素晴らしかった。 また、宿泊したいと思わせる滞在体験でした。 ##### Verified traveller Stayed 2 nights in Mar 2020 ### 6/10 Okay #### Verified traveller 26 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort コロナ騒ぎ中ということもあると思うけど それを差し引いても朝食はもう少し どうにかならないかなあと思うほどの内容。 ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 18 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ペットボトルの水があるともっと良かったと思います。ですがとても気持ちよく泊まれたので次も泊まりたいと思いました。 ##### Verified traveller Stayed 1 night in Mar 2020 ### 6/10 Okay #### Sin Ying Shadow 26 Feb 2020 Liked: Cleanliness, room comfort #### 房間舒適，但欠缺員工協助 房間很大及舒適，但員工欠缺熱誠，沒有員工協助推行李，因為行李需要搬數級樓梯才可以到一樓，所以入住和離開時都要自行搬行李實在有點困難，望能改善。 ##### Sin Ying Shadow Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Ng 16 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent experience. Staffs are very friendly and very helpful. ##### Ng Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 13 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 很不錯\~\~\~ 非常讚\~\~ 若不是冬天晚上車班只到18:35會更好\~ 冬天晚上走\~太冷了!! ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller 12 Feb 2020 Liked: Staff & service, property conditions & facilities 風呂とトイレが別なところが良い ##### Verified traveller Stayed 2 nights in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Fufu Kawaguchiko](https://www.expedia.co.uk/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Sado Ryotsu Shiizaki Onsen](https://www.expedia.co.uk/Sado-Hotels-SADO-RYOTSU-SHIIZAKI-ONSEN-SUNSETLAKE-THE-HOTEL-AOKIYA.h23365964.Hotel-Information) > > [Wakoshi Tobu Hotel](https://www.expedia.co.uk/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > > [Ohnoso](https://www.expedia.co.uk/Onjuku-Hotels-Ohnoso.h98506481.Hotel-Information) > > [Tougenkyo-iya Mountain Village](https://www.expedia.co.uk/Miyoshi-Hotels-Tougenkyo-Iya-Mountain-Village.h18363841.Hotel-Information) > > [Glamday Style Hotel & Resort Okinawa Yomitan](https://www.expedia.co.uk/Okinawa-Hotels-GLAMDAY-STYLE-HOTELRESORT-OKINAWA-YOMITAN.h33352505.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.co.uk/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Zenkoji Temple Yakuoin](https://www.expedia.co.uk/Nagano-Hotels-Yakuoin.h38950931.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Fuji Lake Hotel](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Fuji-Lake-Hotel.h5183138.Hotel-Information) > > [edit x seven FUJI GOTEMBA](https://www.expedia.co.uk/Gotemba-Hotels-FAV-LUX-FUJI-GOTEMBA.h112914944.Hotel-Information) > > [Asakusasannsou](https://www.expedia.co.uk/Uonuma-Hotels-Asakusasannsou.h94758363.Hotel-Information) > > [7c villa & winery](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-7c-Villa-Winery.h109418035.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.co.uk/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.co.uk/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [koukasha](https://www.expedia.co.uk/Yamaguchi-Hotels-Koukasha.h103823869.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [LiVEMAX AMMS CanNa Resort Villa](https://www.expedia.co.uk/Okinawa-Hotels-LiVEMAX-AMMS-CanNa-Resort-Villa.h5133859.Hotel-Information) > > [HaoSTAY](https://www.expedia.co.uk/Kofu-Hotels-HAOSTAY.h42541370.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.co.uk/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Ryokan Sakaya](https://www.expedia.co.uk/Nagano-Hotels-Ryokan-Sakaya.h11821616.Hotel-Information) > > [Shisekiryokan Kagetsu Taisyokan](https://www.expedia.co.uk/Takeo-Hotels-Shisekiryokan-Kagetsu-Taisyokan.h95768211.Hotel-Information) > > [aduminoyu onyado nonomatsumoto](https://www.expedia.co.uk/Matsumoto-Hotels-Aduminoyu-Onyado-Nonomatsumoto.h87802389.Hotel-Information) > > [Hoshino Resorts KAI Tsugaru](https://www.expedia.co.uk/Aomori-Hotels-Hoshino-Resorts-KAI-Tsugaru.h17903018.Hotel-Information) > > [Forest Villa Huis Ten Bosch](https://www.expedia.co.uk/Sasebo-Hotels-Huis-Ten-Bosch-Forest-Villa.h11900097.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.co.uk/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) ---