Title: Kyukaruizawa Kikyo, Curio Collection by Hilton Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2961491&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kyukaruizawa Kikyo, Curio Collection by Hilton Travelers rejuvenate at the spa, savor local cuisine, and enjoy complimentary train station pick-up service for a stress-free arrival experience ## Photo gallery for Kyukaruizawa Kikyo, Curio Collection by Hilton ![Exterior - Kyukaruizawa Kikyo, Curio Collection by Hilton (Karuizawa)](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/a52e5928.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pool - Kyukaruizawa Kikyo, Curio Collection by Hilton (Karuizawa)](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/d98016d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin Room with Balcony | Living area | LED TV - Kyukaruizawa Kikyo, Curio Collection by Hilton (Karuizawa)](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/0f44a389.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin Room, Balcony (Courtyard) | 2 bedrooms, premium bedding, free minibar, in-room safe - Kyukaruizawa Kikyo, Curio Collection by Hilton (Karuizawa)](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/362ed3c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Kyukaruizawa Kikyo, Curio Collection by Hilton (Karuizawa)](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/f52c7736.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Kumoba Pond and St. Paul's Catholic Church Karuizawa, the Kyukaruizawa Kikyo, Curio Collection by Hilton offers an elegant getaway. Guests can enjoy body treatments or facials at the spa, dine at two restaurants, and stay fit at the 24-hour gym. ## Reviews 9.4 Exceptional ## Popular amenities - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £186 29 Jan - 30 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 8 of 8 rooms ### View all photos for Superior Twin Room ![Superior Twin Room | 2 bedrooms, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/627846b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Free minibar items LED TV 2 bedrooms Blackout curtains - 366 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Twin Room with Balcony ![Deluxe Twin Room with Balcony | Living area | LED TV](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/0f44a389.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room with Balcony 9.6 Exceptional 8 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds Fridge Free minibar items LED TV 2 bedrooms - 517 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Twin Room, Balcony (Courtyard) ![Deluxe Twin Room, Balcony (Courtyard) | Living area | LED TV](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/e4f31102.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Balcony (Courtyard) 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds Fridge Free minibar items LED TV 2 bedrooms - 517 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Premium Twin Room ![Premium Twin Room | Living area | LED TV](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/ae4ff474.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room 8.0 Very good 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge Free minibar items LED TV 2 bedrooms - 605 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Premium Tatami Twin Room ![Premium Tatami Twin Room | 2 bedrooms, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/fcbc85a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Tatami Twin Room 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge Free minibar items LED TV 2 bedrooms - 605 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Courtyard Suite Room ![Courtyard Suite Room | Living area | LED TV](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/6aff361f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Courtyard Suite Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge Free minibar items LED TV 2 bedrooms - 605 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for KIKYO Suite Room ![KIKYO Suite Room | Living area | LED TV](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/a871ce52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### KIKYO Suite Room ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge Free minibar items LED TV - 1065 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Deluxe Twin Room With Balcony ![2 bedrooms, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/80c49f94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room With Balcony - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Kyukaruizawa-Kikyo.h2961491.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Kyukaruizawa-Kikyo.h2961491.Hotel-Information) ## About the area Located in Kyukaruizawa, a neighbourhood in Karuizawa, Kyukaruizawa Kikyo, Curio Collection by Hilton is near a train station. Old Karuizawa Ginza Street and Karuizawa Prince Shopping Plaza are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kumoba Pond and Shiraito Falls. St. Paul's Catholic Church Karuizawa and Karuizawa Shaw Memorial Church are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Karuizawa travel guide](https://www.expedia.co.uk/Karuizawa.dx6157006) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.35331%2C138.63353&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GmNODr1T_yJRNtdQYmIE-VtTKrI=) 491 5 Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102 ### What's nearby - Karuizawa New Art Museum \- 5 min walk \- 0.3 miles - Old Karuizawa Ginza Street \- 8 min walk \- 0.4 miles - Kumoba Pond \- 12 min walk \- 0.7 miles - Karuizawa Prince Shopping Plaza \- 15 min walk \- 0.8 miles - Karuizawa Prince Hotel Ski Resort \- 20 min walk \- 1.1 miles ### Getting around - Karuizawa Station - 15 min walk ### Restaurants - ‪ベーカリー&レストラン 沢村 旧軽井沢 - ‬4 min walk - ‪軽井沢 川上庵 - ‬4 min walk - ‪沢村ロースタリー 軽井沢 - ‬2 min walk - ‪レストラン酢重正之 - ‬4 min walk - ‪キッツビュール (Kitzbühl) - ‬4 min walk ## About this property ### Kyukaruizawa Kikyo, Curio Collection by Hilton Luxury hotel near Old Karuizawa Ginza Street Located close to Kumoba Pond and St. Paul's Catholic Church Karuizawa, Kyukaruizawa Kikyo, Curio Collection by Hilton provides a garden, dry cleaning/laundry services and a bar. Indulge in a facial and a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre. You'll also enjoy perks such as: - Free self-parking - Buffet breakfast (surcharge), free train station pick-up and an electric car charging station - Express check-out, a banquet hall and wedding services - Guest reviews say great things about the helpful staff Room features All 50 rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and free stocked minibars. Other conveniences in all rooms include: - Extra futons (surcharge) and free cots/infant beds - Bathrooms with deep-soaking baths and bidets - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 404 reviews £152 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/13304096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Grand Kyu Karuizawa Kyukaruizawa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 443 reviews £158 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/ee3d3a7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prince Karuizawa Karuizawa - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free train station pick-up and drop-off shuttle - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 4,786 for adults and JPY 2,983 for children - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - a table - Sonorite ### Things to do - 2 hot tubs - 24-hour gym - Full-service spa - Sauna ### Family friendly - In-room cot - In-room refrigerator - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - 1,507 square feet of conference space - 3 meeting rooms - Business centre - Computer station ### Outdoors - Garden ### Full-service spa - Facials - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 2 buildings - 4 floors - Banquet hall - Built in 1978 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Extra futon (surcharge) - Free cot - Premium bedding ### Bathroom - Bidet - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 50-inch LED TV ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Free stocked minibar - Limited room service - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Breakfast is not included in the breakfast rate for children 17 years and younger when sharing existing bedding with an adult. Breakfast for children is available for the listed breakfast fee. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 3 and younger eat free breakfast Rollaway/extra beds are available for JPY 12430 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 4786 for adults and from JPY 2983 for children - Late check-out is available for a fee (subject to availability) - Futon bed fee: JPY 12430 per night - Rollaway bed fee: JPY 12430 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees apply to children 4 to 6 years old for breakfast. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Kyu Hotel Kyu Karuizawa Kyukaruizawa Kikyo Curio Collection Hilton Hotel Kikyo Curio Collection Hilton Hotel Kyukaruizawa Kikyo Curio Collection Hilton Kikyo Curio Collection Hilton Kyukaruizawa Kikyo, Curio Collection by Hilton Hotel Kyukaruizawa Kikyo, Curio Collection by Hilton Karuizawa Kyukaruizawa Kikyo, Curio Collection by Hilton Hotel Karuizawa ## Frequently asked questions ### Is Kyukaruizawa Kikyo, Curio Collection by Hilton pet-friendly? ### How much does it cost to stay at Kyukaruizawa Kikyo, Curio Collection by Hilton? ### How much is parking at Kyukaruizawa Kikyo, Curio Collection by Hilton? ### What time is check-in at Kyukaruizawa Kikyo, Curio Collection by Hilton? ### What time is check-out at Kyukaruizawa Kikyo, Curio Collection by Hilton? ### Where is Kyukaruizawa Kikyo, Curio Collection by Hilton located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kyukaruizawa Kikyo, Curio Collection by Hilton Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 297 8 - Good 64 6 - Okay 20 4 - Poor 8 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Crystal 5 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ##### Crystal Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Shanshan 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is a perfect place to have vacation. Perfect service, perfect food, and perfect room. ##### Shanshan Stayed 5 nights in Jun 2025 ### 8/10 Good #### Athanasia 30 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We overall enjoyed our stay. The room was spacious and clean. Staff were polite and friendly. There was a free minibar and a range of amenities in the room. The hotel provided unlimited shuttle service to the train station that was really helpful. The only area for improvement was the breakfast. There was a combination of ala carte and limited buffet items which lacked variety and unfortunately fell below expectations for a 5 star hotel. ##### Athanasia Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Lap Yin 23 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyed a lot Wonderful stay, a cozy hotel and friendly staff ##### Lap Yin Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Lyle 16 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Karuizawa Escape A great location and place to stay. The restaurant is excellent. ##### Lyle Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Youngjo 29 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities good location ##### Youngjo Stayed 2 nights in Jul 2023 ### 8/10 Good #### Verified traveller 13 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel in a convenient location Nice hotel in a convenient location. Lots of amenities and surrounded by nature. Large and spacious rooms. ##### Verified traveller Stayed 2 nights in Apr 2024 ### 8/10 Good #### Nana 17 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff was lovely. ##### Nana Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### kiranjit 20 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing property and pure seeenitt ##### kiranjit Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Lee 28 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities A deluxe and elegant hotel, with free shuttle between hotel and station. All staff are friendly and helpful, esp. those drivers. The restaurant is excellent. ##### Lee Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### KA MEE 11 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities staff are helpful ##### KA MEE Stayed 1 night in Feb 2024 ### 10/10 Excellent #### jinghua 17 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is very elegant, clean and best location! Staff all so friendly and helpful, speaking English as well. We stayed 6 night have very good time. The breakfast is very good, fresh vegetables, bakery, cheese and meat, very good Japanese style breakfast as well! We like to come back again, thank you very much. We will go ##### jinghua Stayed 6 nights in Jul 2022 ### 10/10 Excellent #### Poonam 29 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent staff. Older property but neat and convenient. Large rooms. ##### Poonam Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Joanne 15 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a very lovely, quiet deluxe hotel set back from the street. The service was impeccable, with free shuttles at call to and from the hotel. Remember to book in advance if you are arriving from the train station as this will save you the taxi fare! The rooms are large and the public bath is a treat. Breakfast is lovely - the restaurant faces the gorgeous court yard. ##### Joanne Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Verified traveller 30 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel I really enjoyed the stay. All staff were very nice. The free shuttle service between hotel and train station/ski center was extremely helpful and convenient. Location is good - I quite enjoyed the walk to train station and old town, \~15 mins. Room was nice and spacious. Dinner at Sonorite/A Table was very nice too. The only comment is the elevator which has a kind of shabby smell. ##### Verified traveller Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### NURI 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 숙소가 일반 호텔과 다른 컨셉임. 색다른 경험을 하고 싶다면 반드시 한번 추천함. 직원들 굉장히 친절함. ##### NURI Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### ?? 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities エレベーターが一機しかなくて不便だったけど、快適に過ごせました！ ##### ?? Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Masashi 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 久しぶりに素敵なホテルに巡り会えました。おかげさまでゆっくり過ごせました。また来たいです。 ##### Masashi Stayed 1 night in Jul 2025 ### 10/10 Excellent #### MIE 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities 両親との家族旅行で利用しました。高齢の両親には客室も1階、食事で利用するレストランも1階と移動がとても楽と言ってました。食事が思っていた以上にどれも美味しく、また盛り付け方も素敵で、大満足でした。ベッドも清潔で肌ざわりよく、ぐっすり眠る事ができました。好評の口コミ通りでまた利用したいとみんなで話をしてます。 ![](https://a.travel-assets.com/ugc/hotel-reviews/1536c02a-27ac-4830-852f-1d545cb4bfd4-1749701896186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/12b66f9d-df8c-4eb1-bc95-88078b112177-1749701896582.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/abfa6a25-65bd-4437-a3f4-c1d28d89586a-1749701896115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3dc853d6-6495-46b0-bb85-8dd50447436b-1749701896378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MIE Stayed 1 night in Jun 2025 ### 4/10 Poor #### Mizuto 1 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort スイートルーム ##### Mizuto Stayed 1 night in May 2025 ### 10/10 Excellent #### Hsin-Yi 28 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 服務很好\~\~ ##### Hsin-Yi Stayed 1 night in May 2025 ### 10/10 Excellent #### YUFEI 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 服务非常好，位置很不错！可能因为是老房子改造的，略有些霉味，其他都很完美！ ##### YUFEI Stayed 2 nights in Feb 2025 ### 6/10 Okay #### JERRY 13 Jan 2025 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities 除了房間大，沒有其他優點。沒有溫泉，附近吃飯也不方便，很一般 ##### JERRY Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Kiyoko 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities 食事はとても美味しく頂きました。 ##### Kiyoko Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Tomohide 29 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても清潔感があるホテルでした。 スタッフの対応も素晴らしく、また利用したいと思えるホテルです。 冷蔵庫に冷凍庫が無く周辺にコンビニもありませんので、夜中に氷が調達出来ない点はハイボール好きにとって注意が必要です。 ##### Tomohide Stayed 2 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Waldorf Astoria Versailles - 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