Title: HOSHINOYA Karuizawa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOSHINOYA Karuizawa Luxury lodge with full-service spa and free local area shuttle ![Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2830000/2824200/2824199/27a93eba.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/297cc420-eb2d-4e5c-b2ee-2364465ca084-thumbnail.jpg?impolicy=resizecrop&rw=1440) ![Interior](https://images.trvl-media.com/lodging/3000000/2830000/2824200/2824199/d88e5d5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mizunami (Water side)  | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2830000/2824200/2824199/cfc4a213.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/3000000/2830000/2824200/2824199/ef403bf5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hoshino Onsen Hot Spring sits peacefully by the river, providing guests with an indoor mineral hot spring experience. Visitors can explore the garden, browse the library, or book spa services. Parents appreciate the supervised childcare while they relax at the coffee shop. 9.2 Wonderful ## Popular amenities - Bar - Spa - Breakfast available - Room service - 24/7 front desk - Laundry £381 24 Nov - 25 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2824199&PinnedHotelID=2824199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2824199&PinnedHotelID=2824199&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2824199&PinnedHotelID=2824199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2824199&PinnedHotelID=2824199&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2824199&PinnedHotelID=2824199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2824199&PinnedHotelID=2824199&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2824199&PinnedHotelID=2824199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2824199&PinnedHotelID=2824199&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Niwaroji (Junior Villa Grand)  | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2830000/2824200/2824199/2211556a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Niwaroji (Junior Villa Grand)  ### Highlights Balcony or patio Air conditioning Fridge Premium bedding Private bathroom Separate bath and shower Bidet Hairdryer - 710 sq ft - Sleeps 3 - 3 Large Single Beds   ![Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2830000/2824200/2824199/27a93eba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Niwaroji (Junior Villa Maisonette)  ### Highlights Balcony or patio Air conditioning Fridge Premium bedding Private bathroom Separate bath and shower Bidet Hairdryer - 840 sq ft - Sleeps 3 - 2 Large Single Beds and 1 Large Single Sofa Bed   ![Mizunami (Water Side King)  | Garden](https://images.trvl-media.com/lodging/3000000/2830000/2824200/2824199/fa6722c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mizunami (Water Side King)  10.0 Exceptional 1 review ### Highlights Balcony or patio Air conditioning Fridge Premium bedding Private bathroom Separate bath and shower Bidet Hairdryer - 517 sq ft - Lake view - Sleeps 2 - 1 King Bed   ![Yamaroji (Mountain view)  | Living room | Heated floors](https://images.trvl-media.com/lodging/3000000/2830000/2824200/2824199/43942c3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Yamaroji (Mountain view)  10.0 Exceptional 4 reviews ### Highlights Balcony or patio Air conditioning Fridge Premium bedding Private bathroom Separate bath and shower Bidet Hairdryer - 474 sq ft - Mountain view - Sleeps 2 - 2 Large Single Beds   ![Yamaroji (Mountain Side King)  | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2830000/2824200/2824199/f6ea5db4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Yamaroji (Mountain Side King)  9.0 Wonderful 2 reviews ### Highlights Balcony or patio Air conditioning Fridge Premium bedding Private bathroom Separate bath and shower Bidet Hairdryer - 420 sq ft - Mountain view - Sleeps 2 - 1 King Bed   ![Yamaroji (Mountain Side) | Living room | Heated floors](https://images.trvl-media.com/lodging/3000000/2830000/2824200/2824199/90425f48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Yamaroji (Mountain Side) 8.0 Very good 1 review ### Highlights Balcony or patio Air conditioning Fridge Premium bedding Private bathroom Separate bath and shower Bidet Hairdryer - 721 sq ft - Mountain view - Sleeps 3 - 3 Large Single Beds ![Mizunami (Water side)  | View from room](https://images.trvl-media.com/lodging/3000000/2830000/2824200/2824199/7598d180.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mizunami (Water side)  10.0 Exceptional 1 review ### Highlights Balcony or patio Air conditioning Fridge Premium bedding Private bathroom Separate bath and shower Bidet Hairdryer - 613 sq ft - Lake view - Sleeps 3 - 3 Large Single Beds   ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-HOSHINOYA-Karuizawa.h2824199.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-HOSHINOYA-Karuizawa.h2824199.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.35815%2C138.59091&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=I0OlmeMoJqa6grkVopnu1oXm4Yg=) 2148 Nagakura, Karuizawa-machi, Karuizawa, Nagano, 389-0194 #### What's nearby - Harnile Terrace - 2 min walk - 0.1 miles - Karuizawa Kogen Church - 3 min walk - 0.2 miles - Karuizawa Stone Church - 6 min walk - 0.4 miles - Hoshino Onsen Hot Spring - 6 min walk - 0.4 miles - Karuizawa Prince Shopping Plaza - 7 min drive - 3.3 miles #### Getting around - Karuizawa Station - 14 min drive #### Restaurants - ‪せきれい橋川上庵 - ‬4 min walk - ‪ベーカリー&レストラン 沢村 - ‬3 min walk - ‪丸山珈琲 - ‬4 min walk - ‪村民食堂 - ‬8 min walk - ‪THE COWBOY HOUSE - ‬5 min walk ## About this property ### HOSHINOYA Karuizawa Luxury family-friendly lodge near Hoshino Onsen Hot Spring Take advantage of an indoor mineral hot spring (onsen), a terrace and a coffee shop/cafe at HOSHINOYA Karuizawa. Treat yourself to a hot stone massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a library. You'll also enjoy the following perks during your stay: - Free self-parking - Full breakfast (surcharge), a free local area shuttle and hot springs on-site - Supervised childcare (surcharge), a 24-hour front desk and concierge services Room features All 77 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as heated floors and air conditioning. Extra conveniences in all rooms include: - Bathrooms with separate baths/showers and bidets - Balconies or patios, wardrobes/cupboards and heated floors ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 379 reviews £207 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel West Karuizawa - Free WiFi - Restaurant - Gym - Tennis court 8.6 Excellent 1,003 reviews £124 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/a43a2c35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyukaruizawa Kikyo, Curio Collection by Hilton Kyukaruizawa - 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1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/2f827f8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Hotel Longing House Karuizawa - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 275 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/24000000/23190000/23183000/23182996/34e9252d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Grand Karuizawa Hotel&Resort Karuizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 158 reviews £154 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=23182996&PinnedHotelID=23182996&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/728b49d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prince Karuizawa Karuizawa - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 305 reviews £199 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/6a821dec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Asama Prince Hotel Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 97 reviews £111 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=9679879&PinnedHotelID=9679879&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/36000000/35240000/35237700/35237628/ca25d17b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANA Holiday Inn Resort Karuizawa by IHG Naganohara - Pool - Spa - Kids pool - Parking included 8.2 Very good 181 reviews £75 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=35237628&PinnedHotelID=35237628&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free area shuttle - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7 AM to noon for a fee: JPY 3,500 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Full-service spa - Hot springs - Library ### Family friendly - Babysitting (surcharge) - Free area shuttle - In-room refrigerator - Laundry facilities - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (once per stay) - Multilingual staff ### Outdoors - Garden - In the mountains - On a river - On the boardwalk/promenade - Picnic area - Terrace ### Full-service spa - 4 treatment rooms - Hot stone massages - Hot/mineral springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Free daily newspapers - Heated floor - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately JPY 3500 per person - Cleaning/housekeeping/linen fee: JPY 9680 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as HOSHINOYA Karuizawa Hotel HOSHINOYA Hotel HOSHINOYA HOSHINOYA Karuizawa Lodge HOSHINOYA Lodge HOSHINOYA Karuizawa Lodge HOSHINOYA Karuizawa Karuizawa HOSHINOYA Karuizawa Lodge Karuizawa ## Frequently asked questions ### Is HOSHINOYA Karuizawa pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at HOSHINOYA Karuizawa? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at HOSHINOYA Karuizawa on 24 Nov 2025 start from £381.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Karuizawa-Hotels-HOSHINOYA-Karuizawa.h2824199.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at HOSHINOYA Karuizawa? > Self-parking is free at this property. ### What time is check-in at HOSHINOYA Karuizawa? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at HOSHINOYA Karuizawa? > Checkout is at noon. ### Where is HOSHINOYA Karuizawa located? > This family-friendly Karuizawa lodge is located on the boardwalk, within a 10-minute walk of Harnile Terrace and Hoshino Onsen Hot Spring. Karuizawa Wild Bird Sanctuary and Karuizawa Kogen Church are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HOSHINOYA Karuizawa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 154 8 - Good 41 6 - Okay 13 4 - Poor 5 2 - Terrible 4 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 9.4/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### YUNHEE 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best experience The service during my stay in Hoshinoya was the best. It was good time to fully enjoy nature during my stay. Thank you very much to all member of Hoshinoya. ![](https://a.travel-assets.com/ugc/hotel-reviews/c9fa4a21-b2dd-4941-9495-1081b05018d7-1747619170652.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/51d3cb22-3ec5-443c-a1ac-b634931ef038-1747619182682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### YUNHEE Stayed 2 nights in May 2025 ### 10/10 Excellent #### Richard 18 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A magical setting—tranquil, relaxing and so beautiful! ##### Richard Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Cristiane 15 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Gorgeous property, excellent service ##### Cristiane Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Foon 6 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay at Hoshinoya Karuizawa Nice property. Amazing surrounding and environment. Friendly staff good at English. Easy accessibility from main train station. ##### Foon Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Claire 2 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great gateway choice! This resort is peaceful and full of energy. The dinner is quite amazing and service is very very nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/F5DCE3FB10329E7A12A7753053851E01CAD3BAF71722590111761.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1127624FF81B8C756ACDE1ED49B89F72E80CF0A41722590104128.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Claire Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Khai Sheng 9 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very helpful and pleasant to talk to. The place is steeped in culture and has a long history. ##### Khai Sheng Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### WING YEE 26 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s just purely amazing. Book a stay here, you won’t regret. ##### WING YEE Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Jenny 28 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Couldn’t ask for more. Gorgeous setting, huge verdant garden, big elegant rooms, amazing facilities including two onsens. Just magnificent. Perfect. ##### Jenny Stayed 3 nights in Apr 2024 ### 8/10 Good #### Verified traveller 22 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a peaceful place...you don't have TV and cables here. It has a bueatiful garden with multiple ponds. The bath facility is so so. Do not expect too much. This is the place for meditation and not-think-anything. The room price is going up too much if you not reserve earlier than you expect. ##### Verified traveller Stayed 2 nights in Sep 2024 ### 8/10 Good #### Verified traveller 17 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The parking area is a bit far from the place we stayed, requiring us to take a shuttle bus. If we return to the hotel late at night, we will have to walk back on foot, which is quite inconvenient. ##### Verified traveller Stayed 3 nights in Feb 2024 ### 8/10 Good #### Verified traveller 11 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### MS The view is excellent, service is good, meals are yammy, every thing is attractive for next stay. Except a stuff in the front desk is not friendly to new visitor. She missed my booking and ask to contact with Hotel.com strongly at that time even I show her Hote.com confirmation letter and would like to pay for a new room till her college found my reservation. It's great that I got my room after 30 minutes in communication with her. Otherwise, I cannot image heavy snowing and darker outside without a room for stay. It's my first visit Karuizawa and first time to Hoshinoya Karuizawa. Amazing front dest service! ##### Verified traveller Stayed 2 nights in Mar 2025 ### 8/10 Good #### William 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were excellent—friendly and helpful. The location was convenient enough, though a bit far from town. It’s best if you have your own car rather than rely on public transportation. ##### William Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### ANDY 6 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Too old facility ##### ANDY Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Megan 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel itself is excellent! We loved our stay. It’s perfect if you’re looking for a relaxing stay surrounded by natural beauty. Only downside is there aren’t many amenities within walking distance besides a little tourist area. There is easy access to the local bus if you don’t mind spending 30 minutes going into town. ##### Megan Stayed 3 nights in Aug 2025 ### 8/10 Good #### Jessie 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 提議裝置可調校的燈光，作住客自己選擇室內光暗，尤其是浴室。另外，請要求員工小心處理行李，因我們發現當員工協助將行李送回時，其中一行李有凹陷及裂痕 ##### Jessie Stayed 2 nights in May 2025 ### 10/10 Excellent #### I-HSIU 5 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort very good ##### I-HSIU Stayed 2 nights in Apr 2025 ### 6/10 Okay #### pui ching 16 Mar 2025 Liked: Cleanliness, staff & service HOSHINOYA Group is famous for its uniqueness from its surrounds to design and architecture of the hotel compound and its room. Karuizawa is an example of this blueprint. ##### pui ching Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Chunhua 15 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 服務人員態度親切 ![](https://a.travel-assets.com/ugc/hotel-reviews/A856069D24806032B6C741A08B364A45A33076711741940764292.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24D9A70B83DA37BD374BBD40BAE2F33ACC18B3D91741940761324.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0708EF04117ED56BD6D5EDFD0B4E943D401CD1281741940764593.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/75ED9B894E441C73BCBC9FDD3625DABDA68CD2F91741940761615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chunhua Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### William 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of my all time favorite hotels. I’ve stayed here several times, it’s always very relaxing and enjoyable. Their service is impeccable, as always. And that‘s why I keep coming back. ##### William Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Luis Hernando 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very relaxing location. ##### Luis Hernando Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Judith 9 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tranquil hotel with ample space for relaxation throughout the property. Free car service in and out, even has a kids playroom that helped to entertain my young 15mo while my husband and I took turns for onsen. Great service and also in room dining. ##### Judith Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort One of a kind place where I would like to visit every season to experience how Hoshinoya changes per season. Recommend to book a dinner 2days prior to visit, since there very few options for dinner place. ![](https://a.travel-assets.com/ugc/hotel-reviews/2671B0FEF948BEAEEBCAEF916543C5DEFEC527221735904796524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8C9B4B3028BE0827B37AFBFD50704F4CF94311251735904796971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9CA60DDCEBF5DB9C0DB6AAE8C239D238F40581CA1735904798273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### SooJung 28 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 호시노야가루이자와 친절하고 기분좋은 여행이었지만 객실의 청결상태가 그렇게 깨끗하지는 않았습니다. 그외에 직원들도 친절하고 온천도 너무 좋았고 뭣보다도 호텔의 조경이 너무 좋았습니다 ##### SooJung Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### INYOUNG 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 언젠간 다시 방문하도록 하겠습니다. ##### INYOUNG Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Ka Ho 12 Dec 2024 Liked: Cleanliness, staff & service, amenities Staff are very professional, dedicated and polite ##### Ka Ho Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Hotels in Frome](https://www.expedia.co.uk/Frome-Hotels.d4641.Travel-Guide-Hotels) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Beach Resorts & Hotels in Split-Dalmatia](https://www.expedia.co.uk/Destinations-In-Split-Dalmatia-Beach-Hotels.0-0-d6050109-tBeachHotels.Hotel-Filter-Destinations) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Hotels near Gillingham Dorset Station](https://www.expedia.co.uk/Gillingham-Dorset-Station-Hotels.d6042307.Travel-Guide-Hotels) > > [The Jack Russell](https://www.expedia.co.uk/Andover-Hotels-The-Jack-Russell.h22409152.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [AH Art Hotel Palma - Adults Only](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-AH-Art-Hotel-Palma.h11647734.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Elveden Inn](https://www.expedia.co.uk/Thetford-Hotels-Elveden-Inn.h9587296.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Corendon Urban Amsterdam Schiphol Airport Hotel](https://www.expedia.co.uk/Amsterdam-Hotels-Corendon-Village-Hotel-Amsterdam.h24912880.Hotel-Information) > > [Courtyard by Marriott Shanghai Central](https://www.expedia.co.uk/Shanghai-Hotels-Courtyard-By-Marriott-Shanghai-Central.h3837097.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [Thalassa Boutique Hotel - Adults Only](https://www.expedia.co.uk/Kefalonia-Hotels-Thalassa-Boutique-Hotel.h1219084.Hotel-Information) > > [Meriton Suites Mascot Central](https://www.expedia.co.uk/Sydney-Hotels-Meriton-Suites-Mascot-Central.h15130172.Hotel-Information) ### Flights > [flights from terrance b lettsome intl airport](https://www.expedia.co.uk/lp/airports/eis/flights-from-terrance-b-lettsome-intl-airport) > > [Flights from Edinburgh (EDI) to Reading (RDG)](https://www.expedia.co.uk/lp/flights/edi/rdg/edinburgh-to-reading) > > [Flights from Los Angeles (LAX) to Paisley (GLA)](https://www.expedia.co.uk/lp/flights/lax/gla/los-angeles-to-glasgow)