Title: GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA Suburban hotel with full-service spa and 24-hour front desk ## Photo gallery for GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA ![In-room safe, desk, blackout curtains, iron/ironing board - GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA (Karuizawa)](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/960c250c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge - GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA (Karuizawa)](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/1d93dd1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA (Karuizawa)](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/526dfad5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA (Karuizawa)](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/136fb2b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board - GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA (Karuizawa)](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/943ecc87.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to an indoor public bath (no minerals), a free daily manager's reception and shopping on-site at GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with laundry facilities and a fireplace in reception. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Bar £185 14 Jan - 15 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 22 - Dec 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=113742217&PinnedHotelID=113742217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=113742217&PinnedHotelID=113742217&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=113742217&PinnedHotelID=113742217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=113742217&PinnedHotelID=113742217&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=113742217&PinnedHotelID=113742217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=113742217&PinnedHotelID=113742217&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=113742217&PinnedHotelID=113742217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=113742217&PinnedHotelID=113742217&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed Showing 9 of 9 rooms ### View all photos for Superior Twin Room, Balcony, City View ![Superior Twin Room, Balcony, City View | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/dffb5dd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Balcony, City View 10.0 Exceptional 1 review ### Highlights Balcony Private hot tub Air conditioning Mini-fridge Flat-screen TV Blackout curtains Bathrobes Hairdryer - 538 sq ft - City view - Sleeps 3 - 2 Double Beds and 1 Single Trundle Bed ### View all photos for Deluxe Twin Room, Non Smoking ![Deluxe Twin Room, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/bf2e2ab8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking ### Highlights Balcony Private hot tub Air conditioning Mini-fridge Flat-screen TV Blackout curtains Bathrobes Hairdryer - City view - Sleeps 4 - 2 Large Single Beds and 2 Single Trundle Beds ### View all photos for Luxury Twin Room, Non Smoking ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/5789d3b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Balcony Private hot tub Air conditioning Mini-fridge Flat-screen TV Blackout curtains Bathrobes Hairdryer - Sleeps 5 - 2 Double Beds and 2 Single Trundle Beds OR 1 Single Murphy Bed ### View all photos for Junior Studio Suite, Non Smoking ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/9e43437a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite, Non Smoking 8.0 Very good 1 review ### Highlights Balcony Private hot tub Air conditioning Mini-fridge Flat-screen TV Blackout curtains Bathrobes Hairdryer - City view - Sleeps 5 - 2 Double Beds and 2 Single Trundle Beds OR 1 Single Murphy Bed ### View all photos for Premier Studio Suite, Non Smoking ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/4e6564ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Studio Suite, Non Smoking ### Highlights Balcony Private hot tub Air conditioning Mini-fridge Flat-screen TV Blackout curtains Bathrobes Hairdryer - Sleeps 5 - 2 Double Beds and 2 Single Trundle Beds OR 1 Single Murphy Bed ### View all photos for Presidential Suite, Non Smoking ![Presidential Suite, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/ee5eb764.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, Non Smoking ### Highlights Balcony Private hot tub Air conditioning Mini-fridge Flat-screen TV Separate bedroom Blackout curtains Bathrobes - 1 bedroom - Sleeps 5 - 2 Double Beds and 2 Single Trundle Beds ### View all photos for Luxury Twin Room, Non Smoking ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/5789d3b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Balcony Private hot tub Air conditioning Mini-fridge Flat-screen TV Blackout curtains Bathrobes Hairdryer - 775 sq ft - Sleeps 5 - 2 Double Beds and 2 Single Trundle Beds OR 1 Single Murphy Bed ### View all photos for Junior Studio Suite, Non Smoking ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/9e43437a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite, Non Smoking ### Highlights Balcony Private hot tub Air conditioning Mini-fridge Flat-screen TV Blackout curtains Bathrobes Hairdryer - Sleeps 5 - 2 Double Beds and 2 Single Trundle Beds OR 1 Single Murphy Bed ### View all photos for Premier Studio Suite, Non Smoking ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/114000000/113750000/113742300/113742217/4e6564ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Studio Suite, Non Smoking ### Highlights Balcony Private hot tub Air conditioning Mini-fridge Flat-screen TV Blackout curtains Bathrobes Hairdryer - Sleeps 5 - 2 Double Beds and 2 Single Trundle Beds OR 1 Single Murphy Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-GLAMDAYSTYLE-HOTELRESORT-KYU-KARUIZAWA.h113742217.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-GLAMDAYSTYLE-HOTELRESORT-KYU-KARUIZAWA.h113742217.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.36030%2C138.63750&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=v5FH9LfTGAFBjV_kFqu4UL5D4Pg=) 691-1 Karuizawa, Karuizawa, Nagano, 389-0102 #### What's nearby - Old Karuizawa Ginza Street \- 1 min walk \- 0.0 miles - St. Paul's Catholic Church Karuizawa \- 4 min walk \- 0.3 miles - Karuizawa New Art Museum \- 18 min walk \- 1.0 mile - Karuizawa Prince Shopping Plaza \- 4 min drive \- 1.3 miles - Karuizawa Prince Hotel Ski Resort \- 5 min drive \- 1.5 miles #### Getting around - Karuizawa Station - 9 min drive #### Restaurants - ‪L'ibisco 軽井沢店 - ‬3 min walk - ‪三笠珈琲旧道店 - ‬1 min walk - ‪Cresson Riverside Story - ‬1 min walk - ‪旧軽井沢Cafe 涼の音 - ‬3 min walk - ‪鴨麺と炭焼き処 あさま - ‬4 min walk ## About this property ### GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA Upscale hotel near Karuizawa Prince Hotel Ski Resort At GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA, you can look forward to an indoor public bath (no minerals), a free daily manager's reception and shopping on-site. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. In addition to laundry facilities and a fireplace in reception, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additional perks include: - Free self-parking - Free train station pick-up, hot springs on-site and a gift shop - Local meal delivery service, smoke-free property and concierge services Room features All 65 rooms offer comforts such as Hot tubs and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with separate baths/showers and free toiletries - Balconies, mini fridges and children's slippers ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/a43a2c35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyukaruizawa Kikyo, Curio Collection by Hilton Kyukaruizawa - Hot tub - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 389 reviews £198 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 397 reviews £159 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/24000000/23190000/23183000/23182996/34e9252d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Grand Karuizawa Hotel&Resort Karuizawa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 159 reviews £120 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=23182996&PinnedHotelID=23182996&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/13304096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Grand Kyu Karuizawa Kyukaruizawa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 436 reviews £118 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/56000000/55610000/55600800/55600775/e2c87a76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Karuizawa Cross Karuizawa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 564 reviews £111 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=55600775&PinnedHotelID=55600775&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15260000/15252300/15252265/206ada0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Marriott Hotel Karuizawa - Spa - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 376 reviews £248 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=15252265&PinnedHotelID=15252265&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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reservations required - Offsite parking; reservations required - Free train station pick-up shuttle from 10:30 AM to 3:00 PM - Train station shuttle at scheduled times, on request - Free train station drop-off - Onsite parking available only on request - Free uncovered self parking on site - Limited on-site self parking - Onsite parking includes off-street options ### Food and drink - A bar/lounge - A restaurant - Free daily manager's reception - Snack bar/deli ### Things to do - Full-service spa - Hot spring - Shopping ### Family friendly - Laundry facilities - Mini-fridge - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff ### Full-service spa - Hot spring - Hot springs open from 6:00 AM - midnight - Hot springs water temperature - 40 ºC - Hot tub - Public bath open from 6:00 AM - midnight - Public indoor bath (no minerals) - Public indoor mineral hot springs (onsen) - Sauna - Separate men/women areas in public bath - Spa open daily - Steam room ### Accessibility - No lift ### More - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Children's slippers - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Food and drink - Meal delivery service - Mini-fridge - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board on request - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Hot springs access available from 6:00 AM to midnight The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the on-site public bathing facilities ## Frequently asked questions ### Is GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA pet-friendly? ### How much does it cost to stay at GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA? ### How much is parking at GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA? ### What time is check-in at GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA? ### What time is check-out at GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA? ### Where is GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## GLAMDAYSTYLE HOTEL&RESORT KYU-KARUIZAWA Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 7.8 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 19 8 - Good 8 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Dayna 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This new hotel is absolutely gorgeous! The amenities make your stay comfortable, relaxing, and cozy. The onsen has a lovely view. Restaurant breakfast was delicious with a wide variety of options. The rooms have been thoughtfully designed. Staff are friendly, helpful, and provide service that was above & beyond. We’re already looking forward to visiting again! ##### Dayna Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Lacey 18 Dec 2025 Liked: Amenities Absolutely stunning hotel and the service was top notch. We came here to get away from Tokyo this is our first visit to this area and this hotel was amazing! We were greeted immediately and checked in, the staff also speak English and were very nice to us. They have a ton of items you can rent from board games to flat irons. The rooms are huge, the showers are amazing. We didn’t get to try the onsen this time but we will definitely be back. This hotel is right on a shopping street where you can shop for various items food and it’s even close to a lit Karuizawa sign area you can take photos this time of year. If you are looking for something away from the hustle and bustle of Tokyo stay here. We did Hakone 3 times before we found this area and 100% would stay here over Hakone. ##### Lacey Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Kazuhiko 28 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 沖縄のGLAMDAY STYLE を何度か行った事があったのでこちらにも来てみました。沖縄とはラウンジの内容が違いますがスタッフや内装の感じは良いので好印象です！ ![](https://a.travel-assets.com/ugc/hotel-reviews/ddd4b2c2-68db-45ff-8fd1-5a474958a7d8-1761625536450.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/db77af74-1acf-47eb-a8dc-28f6c185d148-1761625544018.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kazuhiko Stayed 1 night in Oct 2025 ### 10/10 Excellent #### MASAHIRO 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 旧軽井沢銀座に隣接し、立地条件は抜群でした。ホテルのスタッフも親切で、フレンドリーな対応をいただきました。 ##### MASAHIRO Stayed 2 nights in Oct 2025 ### 8/10 Good #### Kozo 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities 露天風呂が欲しかったです！そこだけ！ 他はサービスもろもろ家族みんな大満足でした！ありがとうございました！ ##### Kozo Stayed 1 night in Oct 2025 ### 8/10 Good #### yuichi 4 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities 1.電話がタブレットのみ。 2.外国人スタッフが多いので、一生懸命やってくれているが。 やや意思疎通&ホスピタリティ－が微妙。 3.ベッドベッドのライトが就寝時に消えない。 困る。全部の部屋の入り口すぐの差し込み口のルームカギを一旦はずさないと消えないのは、どうか？ 4.あとは皆さん、スタッフは、 グランディスタイルホテルリゾート旧軽井沢らしく頑張っている。 オ－プンしてわずかなので、非常に期待しているだけに、ホテルクオリティ、サ－ビスクオリティの より一層の向上に期待します。 ##### yuichi Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kihara 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 旧軽井沢を楽しめました。 ##### Kihara Stayed 1 night in Sep 2025 ### 2/10 Terrible #### koichi 1 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 旧軽銀座の一番奥に位置しているので、お散歩しながらのんびりできました。 ##### koichi Stayed 1 night in Sep 2025 ### 8/10 Good #### yoshikatsu 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 駐車スペース確保が課題 ##### yoshikatsu Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### ARAI 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities 充分過ぎる部屋の広さにゆったりと過ごせました。 ディナーに行く際のタクシー手配をお願いしたところ、空いていたスタッフの方が送ってくださいました。それだけでもありがたいのに、帰りはスタッフが足りないのでお迎えはできませんと申し訳なさそうに謝られ、スタッフの方々の暖かさを感じました。 またリ伺わせて頂きます。 ありがとうございました、 ##### ARAI Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort お部屋もホントに綺麗で、食事も 最高でした！ ##### Verified traveller Stayed 1 night in Sep 2025 ### 8/10 Good #### Shimpei 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋がとても広くてゆっくりくつろげました。貸出品に他のホテルにはあまりないような美容グッズやリラクゼーショングッズがあり、良かったです。換気が良くないのか大浴場周辺や客室前の廊下に調理場のにおいが届いていたのが少し残念でした。 ##### Shimpei Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Masayuki 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応が良い。イタリアンレストランのディナーはお勧めです。 ##### Masayuki Stayed 1 night in Sep 2025 ### 8/10 Good #### JIRO 3 Sept 2025 とても綺麗でお部屋も広くてのんびりできました。唯一、駐車場への移動が面倒でした。でもそれに対してとても丁寧に対応していただきました。また利用します ##### JIRO Stayed 1 night in Aug 2025 ### 8/10 Good #### Naoki 30 Aug 2025 Liked: Cleanliness, property conditions & facilities スタッフとの意思疎通は満足度の詰めの部分で大きいとおもいますが、まだ残念ながら教育が行き届いていないと思います ##### Naoki Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Moe 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 落ち着いた雰囲気で、おもてなしが行き届いており、軽井沢旅行を楽しむことが出来ました🌿‬ ##### Moe Stayed 1 night in Aug 2025 ### 10/10 Excellent #### YASUSHI 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### YASUSHI Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Chizuko 22 Sept 2025 ##### Chizuko Stayed 2 nights in Aug 2025 ### 8/10 Good #### makoto 9 Sept 2025 ##### makoto Stayed 1 night in Aug 2025 ### 10/10 Excellent #### KASUMI 8 Sept 2025 ##### KASUMI Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ting Li 8 Sept 2025 ##### Ting Li Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Kana 5 Sept 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service ##### Kana Stayed 2 nights in Sep 2025 ### 6/10 Okay #### yukihiro 4 Sept 2025 ##### yukihiro Stayed 1 night in Sep 2025 ### 8/10 Good #### yukihiro 4 Sept 2025 Liked: Cleanliness, room comfort ##### yukihiro Stayed 1 night in Sep 2025 ### 10/10 Excellent #### katsumi 31 Aug 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### katsumi Stayed 1 night in Aug 2025 ## 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